TrustRadius: an HG Insights company

Proton Mail

Score9.9 out of 10

14 Reviews and Ratings

What is Proton Mail?

Proton Mail, from Proton Technologies, boasts being the world’s largest encrypted email provider. An email server, the vendor states their mission is to defend the right to privacy by making end-to-end encrypted email easy enough for anyone to use, and offers free email accounts without ads, and fully encrypted storage wtih servers hosted in Geneva. The ProtonMail high-tier Visionary plan also includes VPN, via the inclusion of Proton Technologies' ProtonVPN service.

Categories & Use Cases

Proton Mail

Use Cases and Deployment Scope

Proton Mail is actually an entire suite of products including email, vpn, cloud storage, password manager, calendar, and wallet. All are secure and encrypted. I regularly use the mail, vpn, and cloud storage.

Pros

  • Secure encrypted email hosting
  • Connection with Outlook works well
  • Works well on all platforms: web, Windows, MacOS, Android, iOS
  • Low monthly cost for email plus all the associated apps

Cons

  • Exporting email (which I like to do for archiving) is awkward and slow.
  • Proton Mail Bridge (which allows access from other email readers like Outlook) sometimes has synchronization issues. Lately these just resolve themselves.

Return on Investment

  • Easy to link with my business domain and email.

Usability

Other Software Used

Proton Drive, Proton VPN, Proton Pass

Great privacy-first email!

Use Cases and Deployment Scope

I currently use Protonmail for personal use at home. I wanted to use something where my data would not be sold as on larger platforms that are "free." Proton does a great job of this and also offers other privacy-focused products.

Pros

  • Privacy
  • Simple products that just work
  • Integrations into calendar

Cons

  • integration into proton drive
  • needs ios app

Most Important Features

  • Privacy
  • No ads
  • Always innovating

Return on Investment

  • Simple email
  • Great privacy features
  • They keep adding more products