TrustRadius Insights for Proofpoint Threat Response Auto-Pull are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
TRAP, or Targeted Attack Protection, offers a range of features that address various email security challenges. One significant use case is the ability for users to manually review and analyze email headers, enabling them to gain deeper insights into system dispositions. This allows for a more comprehensive understanding of incoming emails and helps identify potential threats.
Another key use case is the flexibility TRAP provides in managing emails. Users have the option to automate or manually pull messages, giving them greater control over their inbox management. This feature proves invaluable by saving time and eliminating the need to wait for the email team's response.
Additionally, TRAP streamlines incident response workflows by automating the process of pulling threat and spam emails. By doing so, it significantly improves response time and network security while preventing users from inadvertently opening malicious content. The software removes identified phishing or malware emails automatically, saving manual effort and reducing the chance of malware outbreaks and network downtime.
Moreover, TRAP enhances threat response by automatically quarantining threats and sending them to a designated mailbox. This extra layer of protection adds an additional level of security by reducing user vulnerability to email threats.
The software also offers unique capabilities such as functioning as a message recall service, allowing users to retrieve messages from their mailbox that were already sent—an advantage not found in Microsoft's message recall feature. Furthermore, TRAP assists in educating users about identifying and avoiding phishing attacks by notifying them when potential threats are detected.
Overall, TRAP proves valuable across organizations of all sizes. It saves time on quarantining and evaluating user-submitted emails, making it highly beneficial during security tests. The software remains an essential tool for security incident response, automatically pulling messages from mailboxes and preventing trouble. Its targeted attack protection module is particularly useful for addressing spear phishing incidents effectively.
TRAP is being used across our whole organization. We use it in conjunction with PPS, TAP, and PSAT with CLEAR. It saves us about 5 - 10 hours per week quarantining emails and evaluating user-submitted emails. We have auto-response templates set up so that user-submitted emails will automatically be replied to with the verdict of their submission.
Pros
It will automatically pull malicious emails from users' mailboxes if they are not detected first by PPS.
It will evaluate user-submitted suspect phishing emails and reply to the users with the result of the evaluation.
It will pull emails from users per an admin-submitted CVS file of emails we want to pull.
It informs admins of the status of its email investigations.
Cons
Would like an Azure virtual machine version of it. Currently, it's only supported on VMware and AWS.
Configuring authentication certificates on it is not easy.
It does not work with RSASSA-PSS signed certificates.
Likelihood to Recommend
If your email admins spend time manually pulling malicious emails, this tool will save them countless hours of work and will do it for them 24 x 7. So if a user receives a malicious email after-hours, TRAP will auto pull it from the affected user's mailbox and potentially save you from an IT disaster.