TrustRadius Insights for Proofpoint Targeted Attack Protection (TAP) are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Effective URL Blocking: Several users have praised Proofpoint TAP for its effective URL Blocking feature, which has prevented malicious URLs from infiltrating their systems. This feature not only alerts users about potential compromises but also provides concise threat context, enabling them to understand the nature of the threats they face.
Integration with Proofpoint TRAP: Many reviewers have valued the seamless integration between TAP and Proofpoint TRAP. By combining these two solutions, users are able to streamline their workflow and enhance security measures. The integration detects spam and phishing emails, providing an added layer of protection against cyber threats.
Accurate Attachment Detonation: Users have expressed high satisfaction with TAP's sandbox attachment detonation feature. This functionality effectively vets attachments for threats, allowing users to confidently analyze email attachments without risking system compromise. The ability to detect malicious attachments and boast a false positive rate of less than 0.001% over three years has been particularly impressive to reviewers.
Proofpoint TAP is used on a shared service mail gateway cluster by our outsourcing services clients. The URL protection prevents users from open websites with malware content. The attachment analyzer is able to detect malware in email content before the mail enters the client's environment and before the standard antispam engine checks the attachment.
Pros
URL protection with a cloud-based Proofpoint database.
Attachment analysis and removal of potentially dangerous content.
Cons
Support for different languages in international environments for URL protection functions.
Likelihood to Recommend
Proofpoint TAP works well on the Proofpoint PPS mail gateways and it cooperates with Proofpoint T.R.A.P.
Proofpoint Targeted Attack Protection is used to scan incoming email attachments for malicious
code using Proofpoint’s email attachment sandboxing technology.
Pros
Proofpoint Targeted Attack Protection detects malicious attachments very well.
In three years of use we had less then a 0.001% false positive rate with the product.
Cons
When the product experiences technical issues your team will have to manually review attachments for malicious threats.
The scanning process delays email messages with attachments between 3-5 minutes during scanning.
Likelihood to Recommend
Proofpoint Targeted Attack Protection is a great tool to detect and block malicious macro-enabled
documents before they are received by your email system's perimeter servers.
VU
Verified User
Administrator in Information Technology (Legal Services company, 201-500 employees)
We are using Proofpoint currently for email security and this is for our global level implementation. We have also integrated it with our firewall Palo Alto too.
Pros
We have been observing TAP is working well and also the integration with Palo Alto is working great.
Having a very good experience with Proofpoint support and very super support from them. However we have not been notified of any new updates. Not sure, if these updates have already been sent to procurement team, but not the Allegis support group.
We do see the TAP dashboard also has a URL for rewriting details and email alerts too, which will help us to identify the actual threats and also we can report them if the attack is a false positive as well.
Cons
In the search pane, we could have more detailed information and which may useful while validating the incoming email for the engineers.
I do agree no product is able to block any sort of new malware/phishing attacks, but I have been observing unless we are reporting it Proofpoint is unable to identify a threat in some cases (and after the virus engines have been updated). This could be improved.
Also in few cases, the email might get blocked if we add the IP to our blacklist policy route. However there is no sign of email activity from that source. We should at least be able to see that info.
Likelihood to Recommend
We had a hard time with our previous product for email security (EOP), and Proofpoint is a very good replacement for EOP in terms of being more accurate in blocking attacks and in a few cases it wasn't able to perform as expected, but it is still fine.
We have been using the Proofpoint TAP for about 2 years now and I cannot imagine us not having it in our environment. We are constantly under attack and the TAP has been vital in helping to protect us from threats. We actually receive so many threats that I start to wonder if something is not working when I look at the TAP dashboard and it shows no threats at all! This is being utilized to protect our entire organization from email threats.
Pros
Impostor email detection is a fantastic feature and works very well.
The sandbox feature helps to ensure confidence that their evaluation of the email threat is valid.
Easy to use (and understand) dashboard make identifying and managing email threats a breeze.
Cons
Occasionally, we have a false positive or false negative, but those are easily corrected.
Would like the ability to upload a file to have it automatically exploded via sandbox to determine threat.
Likelihood to Recommend
Almost every single day we receive dozens of threats in which the Proofpoint TAP system stops. We also appreciate the automated emails that notify us of new threats and "at-risk" users. This helps us to quickly mitigate any threats in our environment. The emails help us to get a jump on notifying our end users of the threats. Additionally, the ability to rewrite URLs also helps to prevent clicks on malicious content.
VU
Verified User
Analyst in Information Technology (Information Technology and Services company, 1001-5000 employees)
Proofpoint Targeted Attack Protection for Email (TAP) is being used by our entire organization as a second defense against email malware. If email malware does initially get by Proofpoint Secure email, TAP catches it and notifies us of the breach and goes further to protect us with rewritten URLs.
Pros
We receive email TAP alerts when malicious email gets past the Proofpoint Secure Email product.
TAP provides very a detailed analysis of the any email malware that potentially reaches our end users.
The overall reporting from TAP is very beneficial, especially the way it will compare our organization to similar organizations.
Cons
I have not found a way to automate emailing me custom reports like I can do with Proofpoint Secure email.
Sometimes you have to click through multiple links to get to the details of a malware email.
Likelihood to Recommend
TAP alert email notifications have become very valuable when malware gets by Proofpoint's Secure email product. With the notifications we can quickly remediate email malware that has reached end users.