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ProcessMaker Reviews & Insights

Score9 out of 10

15 Reviews and Ratings

Community insights

TrustRadius Insights for ProcessMaker are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Clean and Easy User Interface: Users have praised the clean and easy-to-understand user interface of the product. Several reviewers stated that it is not overwhelming and provides a smooth experience from the moment you log in.

Drag and Drop Workflow Maker: The drag and drop interface of the workflow maker was highly appreciated by users. Many reviewers mentioned that it allows for easy visualization and implementation of desired elements on the screen, making the process design easier compared to other programs tested.

Easy Accessible for Anyone: Reviewers highlighted that this program is easy to access for anyone, emphasizing its ease of understanding. Some users felt confident using this product as they believed that almost anyone can learn to use it quickly and efficiently, even if there might be some complications along the way.

ProcessMaker Reviews

2 Reviews
Small Businesses (1-50 employees)

Outstanding platform for mapping and controlling processes

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

ProcessMaker is a great tool that we use for implementing process management solutions for our clients in the oil and gas industry.

Pros

  • Great and flexible dashboards
  • Easy to map process and easy to implement
  • Notifications
  • Documents and evidence filing

Cons

  • It would be great to see the processes in the app

Likelihood to Recommend

It is suitable for any industry or business where management has to control different processes and people.
Also good in industries where the companies have to deliver reports within a timeframe.
Good for following up actions.

A must Use software for small and medium businesses

Rating: 8 out of 10

Use Cases and Deployment Scope

The processmaker tool has been a real help in automating some of my workflow in my department. We are using it for managing the HR process to handle incoming candidate resumes. The tool has helped to streamline the HR work. Hiring and managing human resources has been a great ease with the simple drag and drop workflow designer. Also, it is easy to design and modify the workflow without having deep programming knowledge.

Pros

  • Easy workflow designing
  • Case tracking
  • Highly flexible and general purpose

Cons

  • I am still not able to achieve complicated workflows. May be a developer to create a plugin is required.
  • The UI can be more attractive and colourful.

Likelihood to Recommend

It is best suited for organisation that needs to automate a simple workflow which generally gets messed up in a manual system. It is easy to use and design. A small and medium sized business must go for it. If you are looking for a too complex workflow design then you may need to hire a process maker plugin developer.