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Process Street

Score8.3 out of 10

22 Reviews and Ratings

What is Process Street?

Process Street in San Francisco offers their application which allows teams to create simple recurring checklists, collaborate around them and track as they’re completed.

Media

Create procedure documents in seconds. Our simple interface lets you create structured documents in seconds.  Intuitive keyboard shortcuts and drag and drop make it easy for anyone to use.
Document your team knowledge. Use Pages to capture, organize and share your established team knowledge.  Pages is free forever for everyone in your company.
Run processes as collaborative workflows. Quickly create and assign workflows to your team.  Track activity from the dashboard and get notified when tasks are done.
Powered by an intuitive, no-code workflow builder. Build powerful workflows and corresponding automations with ease.

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Top Performing Features

  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

    Category average: 8.3

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

    Category average: 8.3

  • Custom reports

    Users can create custom reports.

    Category average: 7.9

Areas for Improvement

  • Model execution

    Ability to execute model and build code without programming skills

    Category average: 7.3

  • Process designer

    Web-based tool for creating and customizing web process models

    Category average: 8.5

  • Social collaboration tools

    Social tools for discussion threads, wikis, enabling decision making

    Category average: 8.4

Process management made easy

Use Cases and Deployment Scope

Great app for managing recurring work. Keeps our team organized and on track.

Pros

  • Task management
  • Reporting and visibility
  • Continuous process improvement

Return on Investment

  • Eliminates errors in data entry
  • Easily manages who is doing what
  • Gets the right information to the right people at the right time for them to complete their work quickly and accurately

good software, but not trustworthy company

Use Cases and Deployment Scope

We are a small business operating in the field of sustainable consultancy. We started using Process Street in 2018. On the one hand the software is very powerful, on the other hand it is highly complex and very difficult to get used to it and to unlock all it's potential. While working with it, we became more comfortable and integrated it more in more in our companies processes, and even in the processes with clients. But this was a big fault. In my opinion it is very difficult to remember all the many options of how it works if you do not work with it at least on a weekly basis. So if you are a small or mid size company like us that can not assign an employee specifically for this software - hands off from process street. But the main reason why we decided to walk away from it, or better walk away from the company Process Street, was their product policy or better said customer exploitation policy thats work as follows: 1. Start as a small company and refine your product from the feedback of your customers / beta testers. 2. Grow, launch more services and make your customers become dependent on your software 3. Once your customer base is big enough and your revenues fly, rise the prices abruptly and exorbitantly. And that's how Process Street executed that strategy: 1. They deleted the free plan that gives you the option to pause the service. 2. And they rose the pro plan from 30 USD per month and member to 415 USD (+1200 %) incl. more members. 3. They forbid companies like hours who paused not to get back to their old plan (with one member) and so forced us to join the new plan. Though they offered us to stay in the old plan when we do not pause we decided to cancel. This was a hard decision because we invested hundreds of hours in developing our processes with that software. But THE basic prerequisite of all business relations is trust. And Process Street prefers the short term maximisation of gains to reliability and partnership. Though it is a great software, we recommend don't trust them and stay away.

Pros

  • great support
  • many useful features
  • good scalability

Cons

  • better UI
  • better wording
  • less complex

Most Important Features

  • having checklists

Return on Investment

  • -5%

Alternatives Considered

Microsoft Excel

Process Street: My secret to stress-free photography projects and exceptional client satisfaction.

Use Cases and Deployment Scope

Process Street has been a game-changer for our organization. We used to struggle with manual processes and inconsistent workflows, but Process Street has streamlined everything and made it easy for everyone to follow the same procedures. The AI-powered checklists and automated notifications have helped us to catch errors before they happen, and the level of support from the Process Street team is second to none. We highly recommend Process Street to any business looking to improve its operations.

Pros

  • Streamlined processes
  • AI powered workflow builds
  • Reports dashboard
  • Great tool for managing recurring processes

Cons

  • More native integrations with other apps

Return on Investment

  • Because of Process Street I am no longer losing money when having to redo things
  • It helps me eliminate those nasty "egg on the face" situations with clients because now nothing slips through the cracks. The team is able to be on top of it!

Other Software Used

Zapier, Slack, Google Business Profile

Process goodness

Use Cases and Deployment Scope

Process Street is a game-changer for workflow management. It streamlines processes like a maestro, simplifying complex tasks into manageable steps. Its checklist prowess enhances productivity and collaboration, making work a joy. Intuitive, efficient, and indispensable—I'd trade my morning coffee for it (almost).

Pros

  • streamlines processes
  • automates recurring work
  • gives visibility and accountability across all of your teams

Cons

  • more native aps

Return on Investment

  • using Process Street has given me back so much time to focus on areas that need my attention more.

Alternatives Considered

monday.com and ClickUp

Lightweight, easy implementation, and near-instant ROI

Pros

  • Repeatable templates.
  • How-to/process documentation.

Cons

  • Navigating the user-interface.
  • User permissions.

Return on Investment

  • Ensures long lead-time tasks are not forgotten.

Other Software Used

Zapier, Google Forms, Google Drive