TrustRadius Insights for Planview AdaptiveWork are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Scalability: Users have praised the tool for its scalability, noting that it offers enterprise-level solutions unmatched by others. The ability to handle growing data and user needs efficiently has been a significant advantage highlighted by multiple reviewers.
Customization: Reviewers find the permissions and individual workspaces feature valuable as it can be customized to fit different departments and team members' work styles. This customization flexibility allows organizations to tailor their workspace setups according to specific project requirements and team preferences.
Reporting Capabilities: Customers appreciate the exceptional reporting capabilities of the tool, which provide them with detailed project analysis at various levels. The robust reporting functionalities enable users to generate comprehensive reports on project progress, resource allocation, and performance metrics for informed decision-making.
We mainly use the system to track time and expenses and to some extent project time management. It allows us to keep accurate records of how much time/money was spent on a project, but do not always use the full extent of the product.
Pros
Expense Tracking
Time Sheet Tracking
Historical Records of each project
Cons
When an end date is changed, the start date changes to the end date even when the start date was set at the time of project setup.
Inability to clean up customer lists even if customers have been inactive for a number of years.
Pulling some reporting information is hard to pull because it goes by name or project number assigned. It does not always feel streamlined.
Likelihood to Recommend
It is less appropriate for quick jobs that only take a couple of hours.
We use Planview AdaptiveWork as a complete end to end project management software. Beginning with product requests, through to the creation of individual projects, to the daily management and progression of tasks through to project completion. Really useful to be able to tag relevant documentation to projects and have everything in one place.
Pros
Allowing multiple team members to simultaneously work on a project with live updating
Good uptime
Massively customisable
Cons
Project cases get muddled or confused sometimes while running through milestones. Resulting in completion statuses at half-mast. Can be confusing
The mobile app is almost unusable. Would really like to see that completely revamped
At Princess Cruise Lines, we use AdaptiveWork for user/vendor management, financial processing, timekeeping, and project management. The Time Entry feature has saved the company a lot of headaches when billing clients for the projects they are working on. Before, they would send an invoice without a record of hours worked, so this has helped out immensely.
Pros
Reporting.
Project Management,
Being able to customize the tool to make it fit our business needs.
Cons
We've had technical issues this year with the Global Search functionality. It only worked for specific users, but this has been resolved.
Likelihood to Recommend
I've been an AdaptiveWork (Clarizen) admin for the past 14 years, so I've seen much improvement since I started working with the product. I'm very happy we can utilize the hybrid mode by using the cards, I think this was long overdue but it works very well.
VU
Verified User
Manager in Finance and Accounting (Shipbuilding company, 10,001+ employees)
AdaptiveWork is used to manage enterprise-level projects and initiatives that are cross-team and cross-LOB in nature. It helps to keep everyone on the same page with respect to what projects are currently underway and which are planned for the future.
Pros
Has a visually appealing UI that is easy to learn and navigate
Allows for deep customization, enabling organizations to modify it for their own unique needs
Integrates well with third party tools (ie. Jira) as well as other Planview products
Cons
Project ownership is difficult to manage when it is split between multiple teams/users
Resource management modules are difficult to utilize due to relatively limited functionality.
When multiple users are editing the same project, it can sometimes be difficult to not overwrite one another
Likelihood to Recommend
AdaptiveWork is an excellent solution for a company where projects often span multiple teams and functions. It does a great job at keeping everyone on the same page on project timelines & milestones, as well as overall project goals.
I use AdaptiveWork for project planning and tracking. Features that I use most are timeline estimation and resources allocation. The actual work vs. estimated work functions help me adjust timelines when needed and improve panning for future projects. I am also able to look at my groups actual work performed vs. time that is allocated to current project to plan resource usage.
Pros
Estimate realistic timelines
Properly allocate the available resources
Break down projects into manageable tasks
Track actual time spent on a project and tasks within it
Cons
More intuitive user interface
Simpler project creation
Tutorials for seldom performed tasks
Likelihood to Recommend
It is well suited to product improvement projects with relatively defined goals and simpler implementation methods. Harder to predict and implement longer term projects which may change in scope over time. A more flexible framework for less defined project goals would be helpful. Great for well defined projects with specific tasks and goals.
We are a large organization that requires management of multiple teams and multiple projects n a single platform so all management teams are aware of the resources being allocated in the most efficient way. We require a central dashboard that would give all managers or higher level directors visibility on the organization's projects and tracking and any roadblocks that are being forseen.
Pros
project management
resource allocation
Dashboard visualization
Cons
cleaner dashboard
simpler tracking
Likelihood to Recommend
Planview AdaptiveWork is more complicated that a regular project management software. It took a few hours of learning before our team was proficient in it and it still required a bit of maneuvering to get it to work well with how our projects with multiple layers were setup in different teams overlapping at certain tasks too.
VU
Verified User
Project Manager in Product Management (Biotechnology company, 201-500 employees)
Clarizen is currently being implemented in our organization to manage new projects and change management procedures.
Pros
Clarizen provides an up to date format for easy user interaction.
It allows visibility of project status to help minimize email traffic.
It allows external customers access to specific projects to allow them to stay on top of the projects with you.
The on-boarding experience helped us stay on track to implement the program into our company.
Cons
It was difficult to determine what level company participants should be in order to be the most effective but least costly.
The sales team could be a little pushy to get you signed on with in a certain time frame.
There was some confusion about upgrade potential and capability to down grade if necessary.
Likelihood to Recommend
My main question for any customer in the selection process would be: How likely is your team to use project management software and dedicate time to implement? This is the important in deciding whether any project management software will work for you. Clarizen is probably the best program I have used to date for the application.
Clarizen was used at my company as a project management tool to help increase the efficient of launching a new product. It allowed us to see any "road bumps" that we would occur through the product development. This was used by marketing, engineering, and upper management. Management used it at a very high level to understand the product development timeline, resources needed, and potential issues that may occur. Marketing and engineering used it to understand who was responsible for which task, the timeline for the task, and the potential delay that may occur if the timeline was not met.
Pros
Very easy to use and understand. No need to lose valuable time training for hours on product use.
Email reminders ensured all employees understood their tasks and the timeline of their tasks.
Cons
The interface was not always appeasing and easy to navigate.
Likelihood to Recommend
Very helpful in launching products. The emails to employees created credibility to ensure tasks were completed in time, but did not spam the employees either. The live program allowed for all employees to have access to the latest update to always understand any changes in the product timeline, the resourcing, and any roadblocks that were approaching.
VU
Verified User
Engineer in Engineering (Medical Devices company, 501-1000 employees)