TrustRadius Insights for Planview AdaptiveWork are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Scalability: Users have praised the tool for its scalability, noting that it offers enterprise-level solutions unmatched by others. The ability to handle growing data and user needs efficiently has been a significant advantage highlighted by multiple reviewers.
Customization: Reviewers find the permissions and individual workspaces feature valuable as it can be customized to fit different departments and team members' work styles. This customization flexibility allows organizations to tailor their workspace setups according to specific project requirements and team preferences.
Reporting Capabilities: Customers appreciate the exceptional reporting capabilities of the tool, which provide them with detailed project analysis at various levels. The robust reporting functionalities enable users to generate comprehensive reports on project progress, resource allocation, and performance metrics for informed decision-making.
Our organization uses Planview AdaptiveWork for our every cross-departmental project in our company. The key term here being the cross-departmental piece. The real benefit of Planview AdaptiveWork is that it makes it seamless to bridge the gap between so many different groups of users. The way the modules are able to interact with each other, the connections you can build between users, groups and permissions, and the organization of data makes Planview AdaptiveWork the best solution for us to be able to both offer a high level of personalization while maintaining standardization. We use Planview AdaptiveWork not only for internal projects, but, external projects as well. It's flexibility to be able to invite outside users and provide a high level of visibility makes it ideal to collaborate with project resources both inside and outside of our organization. Before we implemented Planview AdaptiveWork, we found ourselves using a different project management tool for each department, or, even worse, no tool at all, cobbling together a mess of spreadsheets, emails, direct messages, and one-off conversations that made gathering all the knowledge we needed for the project nearly impossible. Centralizing all of this inside of Planview AdaptiveWork had a huge impact on the way we conduct our project management processes and has massively benefited our efficiency and profitability thanks to a reduced amount of project rework and time lost finding information.
Pros
Provides an enterprise-level solution that offers scalability like no other tool
Clearly defines permissions and individual workspaces that can be custom-tailored to the work style of different departments and team members
Provides flexibility in the organization of data and the ability to access it
Supplies us with exceptional reporting capabilities that give us the power to look at projects from the highest to the lowest levels of granularity
Cons
Planview AdaptiveWork's ability to create relations between work estimates, resources, and time is one of its strengths but also one of its drawbacks. The average user is a little less considerate of the way these things interact with each and the automatic way in which Planview AdaptiveWork will affect one or the other can occasionally create a confusing scenario if the user is unaware of how changing one will affect the other
Likelihood to Recommend
Planview AdaptiveWork is by far the most flexible project management tool we've ever used. The ability to customize and create solutions to fit our needs is beyond capable. We often find ourselves creating new workflows that make automatic actions in parts of a project, or send notifications, or add users, or update statuses... the list of things goes on and on. Essentially the ability to create an IF statement on pretty much EVERYTHING you can do in the system is unparalleled. If you can imagine it, you can achieve it.
We use Planview AdaptiveWork to manage our Professional Services software deployment projects. We build standardized project plans and milestones to manage the deployment and time tracking. We also use reporting features to track monthly financials and other custom business metrics.
Pros
Project Plan standardization
Timesheet entry and tracking
Customized actions to simplify and ensure compliance
Report building
Cons
Resource Planning (always a difficult and complex topic)
Likelihood to Recommend
The tool is pretty intuitive and relatively easy to and navigate. We have setup a process where a "won" project in SalesForce creates a base project in Planview AdaptiveWork and then sends notifications that a new project has arrived. We then apply the appropriate template to match SKUs that has been sold and assign project resources. From there the project manager uses Planview AdaptiveWork daily to track project progress and enter status information. Ultimately financial milestones are tracked and processed, leading to project completion
We use Planview AdaptiveWork as a project tracking and program reporting mechanism. It addresses the need to fully understand what projects we have in our pipeline. We currently are bringing on more team members within our Division to help gain a greater visibility and interconnection with those we support. Our Use Case started as a tracking for projects, and is slowly developing and we are growing as to what and how we want to use this.
Pros
Standardized Intake
Standardize Project Tracking
Developed varied reporting
Cons
Reporting - Templates
Managing Dashboard
Connecting to other systems
Likelihood to Recommend
Taking intake through to project is one scenario that works well.
Less appropriate the maneuverability of the WorkPlan
Clarizen is used in my department to track project timelines, estimate project workload, and give a better view into team capacity/bandwidth.
Pros
Ability to track multiple concurrent project timelines and share with others
Great project time tracking interface
Cons
The UI is a bit clunky and outdated, would love to see a better overall design
Likelihood to Recommend
If you need detailed reports on timelines and capacity, Clarizen is the tool for you. Works best if you have a large team/department as it may be overkill for a smaller workforce.
With the new release, Clarizen has a new user interface and layout that is sleek and attractive; it's social media component is smart.
I also like the abiity to edit and complete time tracking directly from the workplan as opposed to moving away from it.
Creating and saving templates is much more intuitive in this new release.
Cons
Clarizen doesn't play well with IE; processing time is way too long. There is a substantial delay when working in IE with the application.
Though Clarizen reports offers an abundance of options, one may consider, "reports" not very user friendly. There should certainly be a more intuitive way for creating specific reports.
The Clarizen tool (V6) is likely the most configurable SaaS tool available in the PPM world - especially when it comes to the user interface. Meeting a company's need for custom fields & workflows to support unique processes is a major selling point of the tool.
Training and support for the tool is nearly unprecedented - there is high involvement from Clarizen staff to ensure both Administrators & End-Users have the assistance they need to utilize the breadth and depth of the offering in both a highly usable & highly available manner.
I believe one of Clarizen's strongest points of appeal is that it seems to be able to uniquely meet the needs of the SMB all the way up to true enterprise requirements for PMO's.
Cons
While V6 has brought with it a phenomenal amount of customization of the entire user-interface, I think there is a need for Clarizen to strike a better balance in providing a greater set of pre-configured interface & workflow options for those organizations that don't need that level customization, as it can be overwhelming.
The weakest point of Clarizen today in my mind is the "interactive" Gantt - it is surprisingly limited in configuration options and somewhat clunky in its current design.
-- That being said, I know that within 2014 they have committed to rolling out a new interactive Gantt consistent with their updated HTML5 UI overhaul and based on the innovation updates, looks very promising.
Though it's understandable from the need to "support" the infrastructure (and from a revenue perspective, I'm sure), I think the current licensing limitations on workflow rules, but more importantly custom field creation, as well as the process by which those limitations are "calculated" is a little convoluted.
The mobile "app" is desperately in need of some work - it does very little in terms of value of end-users.
-- Again, that being said, I know that within 2014 they have committed to rolling out a new mobile app that more consistent with the main UI standards.
Likelihood to Recommend
Best suited for SMB companies - low financial impact and great value.
They do a good job of project management, time tracking. They do very well what their core purpose is
It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI.
They are a great group of people. They have sent people on site. They are a great company to work with.
Cons
Integration – any SAAS provider has to have seamless integration in mind. They have a lot of work to do, but they are getting there. The amount of development required has been very intensive to get it to work
Clarizen can only accept data imports (data loads) from MS Project – because of that we couldn’t import data from Basecamp. That means we have had to continue to use Basecamp in parallel to finish those projects.
Only accepting MS project for imports is a huge oversight
Communication with 3rd parties e.g. customers – Basecamp does that much better.
They are based in Israel, so that presents a few challenges like you cannot access on Fridays (Saturday in Israel). They now have opened a small office in San Francisco to alleviate this problem
Likelihood to Recommend
Overall, the product is developed very well. Custom field creation is very straight forward. You don’t have many screens to pass through like in Salesforce.com. It is very user friendly. Workflows and validation rules are a bit more code based than Salesforce.com. Salesforce.com has a much more simple approach/ non-technical. You can do more with Clarizen, but it’s harder.
I don’t think they were SAS 70/SSAE 16 compliant yet.
VU
Verified User
Program Manager in Information Technology (Computer Software company, 501-1000 employees)