TrustRadius Insights for Planview AdaptiveWork are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Scalability: Users have praised the tool for its scalability, noting that it offers enterprise-level solutions unmatched by others. The ability to handle growing data and user needs efficiently has been a significant advantage highlighted by multiple reviewers.
Customization: Reviewers find the permissions and individual workspaces feature valuable as it can be customized to fit different departments and team members' work styles. This customization flexibility allows organizations to tailor their workspace setups according to specific project requirements and team preferences.
Reporting Capabilities: Customers appreciate the exceptional reporting capabilities of the tool, which provide them with detailed project analysis at various levels. The robust reporting functionalities enable users to generate comprehensive reports on project progress, resource allocation, and performance metrics for informed decision-making.
We mainly use the system to track time and expenses and to some extent project time management. It allows us to keep accurate records of how much time/money was spent on a project, but do not always use the full extent of the product.
Pros
Expense Tracking
Time Sheet Tracking
Historical Records of each project
Cons
When an end date is changed, the start date changes to the end date even when the start date was set at the time of project setup.
Inability to clean up customer lists even if customers have been inactive for a number of years.
Pulling some reporting information is hard to pull because it goes by name or project number assigned. It does not always feel streamlined.
Likelihood to Recommend
It is less appropriate for quick jobs that only take a couple of hours.
We use Planview AdaptiveWork as a complete end to end project management software. Beginning with product requests, through to the creation of individual projects, to the daily management and progression of tasks through to project completion. Really useful to be able to tag relevant documentation to projects and have everything in one place.
Pros
Allowing multiple team members to simultaneously work on a project with live updating
Good uptime
Massively customisable
Cons
Project cases get muddled or confused sometimes while running through milestones. Resulting in completion statuses at half-mast. Can be confusing
The mobile app is almost unusable. Would really like to see that completely revamped
We use Planview AdaptiveWork as our Project Management and Services delivery tool. It provides robust project planning, management, resource, and planning functionality. As an added plus, it is highly adaptable and easy to maintain.
Pros
Project Management
Resource Planning
Performance Analytics
Cons
Project Time Keeping
Expense Management
Likelihood to Recommend
Planview AdaptiveWork is best suited for a professional services organization that relies heavily on project management. It would be less appropriate for a managed services industry.
The product is being used to manage a variety of projects. Everything from true IT projects with a variety of staff, needs, and steps, to smaller non-IT projects with very few stages. It's used because it is easy to use, and easy to track and report against. The product is also less intimidating to use for newer or non-IT staff than the tried and true (MS Project).
Pros
Simpler and more intuitive to use than other big name products.
Provides the ability to easily use templates, and cuts down on building projects.
Cons
Being different than say, MS Project, if you have a lot of seasoned staff, may be frustrating for those users.
Some of the automated features are too automated, and not always desirable.
Likelihood to Recommend
It is great if you have a lot of inexperienced staff, or have small to midsized projects. You need some reporting, but nothing too crazy. Basically, if you want something akin to Project light, this is an excellent tool. If you are a large, powerhouse Project user and considering a change, it might be frustrating. While the product is intuitive and easy to learn, it is very different from some of the other bigger offerings out there.
Clarizen is being used by all account managers. It helps identify resource conflicts and helps with timeline management.
Pros
Identify timeline. Clarizen is very appropriate for timeline management and keeping tasks on schedule.
Easily transferable to other colleagues. Our company requires transparency through projects and Clarizen is great at that.
Revenue reporting. Clarizen has many features that allow for accurate and timely revenue projections and revenue recognition.
Cons
It's very program heavy. There is a lot of coding. If this could be simplified I think that would be great
There's so much in it, I don't think it's clear on its capabilities. So many features are being lost. I think we need to improve the communication with our point of contact at Clarizen to explain other features. We may know all that are applicable to use, I'm not sure.
The layout could use very slight modifications. There is often a lot being displayed that can be overlooked.
Likelihood to Recommend
Clarizen is well suited for management of daily tasks and resource allocation. I don't think there's an area where it is technically "less appropriate". Everything is beneficial.
At my current job, I use Clarizen for project management. I have a project created for each client and tasks within those projects to help keep me on task. Most of our departments use Clarizen for project management; there are only two departments that do not (sales and lead management). Clarizen helps address organizational issues that can occur when a company has too many clients or projects. It allows us to keep other departments on task and to review each other's workload.
Pros
Clarizen is extremely user friendly.
The program keeps track of your progress on any project or task.
Clarizen can be fully customized to fit your business.
Cons
One of the areas where I could see improvement would be that the program allows you to know if you are falling behind on a project, it will say "At Risk". I would like for it to go into detail telling how many of those tasks are late. I think that would help eliminate additional time and additional filters.
For specific tasks which have a certain turnaround time, it would be nice if the turnaround time auto-populated.
Rarely, when an email is sent out through a project or task, there is an error message stating that the email never sent. But, I will receive the email anyway. Probably just a small bug that needs fixing.
Likelihood to Recommend
Clarizen is a great tool for my company, which needs constant project management. In our company, client projects change so quickly and it allows all departments to stay on track, as well as keep in great "trackable" communication. The accountability of each department can be quantified which is another excellent quality. I will continue to use Clarizen for my daily work and recommend it to others in need of project management software.
Clarizen was implemented as a Web 2.0 collaborative planning tool, where the teams can update the status of progress on their own. We implemented our roadmap projects planning on Clarizen. It was used by only team heads, because of the limited budget, although this limitation was mentioned now and again. The business problem it solves is at the project management level, and provides real time visibility of the status of the projects.
Pros
Intuitive interface, flexibility of customizing interface.
Clean interface, where you can focus on the tasks to do.
Dashboards is a big strength.
Its ability to notify if someone is online!
Cons
They can improve on Gantt charts.
They can improve on including Kanban boards.
They can add screen sharing as a feature.
Likelihood to Recommend
Clarizen is very well suited for globally distributed teams, but if a team is local and working with the scrum agile methodology, I feel it can be improved for that usage.
It is being used by most of the people in our organization across several departments. It solves our problem of accurately tracking the many projects we concurrently develop and allows us to better manage our project resources. It is improving our efficiency and also our project profitability. It was a good choice and we are pleased with our decision to purchase Clarizen over the other competing products.
Pros
Resource Management is much more straight forward and aligning project lifecycles with resource availability
Gives a graphical and numeric look to project status and utilizations
Is easy to setup and use
Solves time tracking and project management within the same application
Cons
Allowing for multiple project managers on the same project would be nice.
Build the user manual link within the application.
More interactive relationship with Salesforce.
Likelihood to Recommend
For IT it works great, I can not make the determination if it would be equally as effective in other industries such as construction management or health. For IT and general business use, it seems to fulfill the needs of an organization quite well.
VU
Verified User
Manager in Information Technology (Information Technology and Services company, 11-50 employees)
I previously used Clarizen at a IT-start up. I helped in the evaluation of this product for this firm as a Project Manager. I used it for several weeks during this evalution period developing several dozen projects in the Clarizen tool. The evaluation covered both the base use of this tool for PM work as well as its colaboration capabilities. In the end, this company decided to not go forward with Clarizen due primarily to its slow reponse time in the cloud. Even with a LAN connection, there were times during the day when the tool would bog down and not work fast enough to allow productive use of the tool itself. Now this evaluation was done during Sep/Oct 2013, and the vendor may have updated their server capacity and performance to address this issue since this time period.
Personally, I thought this tool was OK to use. It did have a few issues to pick on it:
1) Copying projects from / to MS Project didn't work very well which made conversions difficult. 2) When adding tasks to a project, sometime Clarizen would put those new tasks in the wrong place in the project and would fight me at times to correct this result via cut/paste or moving of tasks. I'm not sure if this was a result of the times when the Clairzen servers would bog down, but there were times when this one issue would cause me to spend needless hours correcting very simple changes to project plans. 3) You could add files and collaboration information to projects at the project level (potentially quite useful feature for collaboration and project tracking). It would have been better to also allow this feature at the task level to allow this feature to be used in larger project plans which might have a number of smaller project plans contained inside an overall larger project.
Overall, this tool shows promise. If the vendor can address some of the issues above as well as the performance of the tool itself during heavy usage, it has the potential to be a very useful tool for employers who have significant software development work.
Pros
Adding files and documentation to projects aided in tracking activities and collaboration.
The collaboration features of the tool allowed for a group of software developers to collaborate well together even if they were not all physically together in the same location or working in the office at the same time. This would be helpful for those who have virtual teams spread across geographies and time zones.
Clarizen was flexible enough to support both PMBOK and AGILE methodologies
Cons
It needs better cut/paste/move options for tasks within projects or sub-projects within projects
The feature to add files/documentation to a project if expanded to the task level would allow for better collaboration in larger projects that span several sub-projects.
At the time of my use, the tool sometimes got bogged down to heavier use. Better capacity planning and performance in the servers used by the vendors would help make this tool a much better one to use.
Likelihood to Recommend
Clarizen is suitable for both projects in PMBOK and AGILE methodologies. If a company is converting to Clarizen from another tool, an evaluation of the number of current projects is needed since moving current projects from other tools to Clarizen might be a challenge. Since of your firm and how many concurrent users will be an issue - need to test in your environment to make sure it can keep up with your overall companies needs.
Incorporation of dependent dates for milestones; series of events automatically adjust depending on other events in the product pipeline.
Ability to share personalized schedules, in real time, with our clients.
Built-in ecosystem for magaging and notifying assigned personel to duties
Cons
limited online resources for customization. There were a few instances where we wanted to tweak some sub categories to autofill with previously entered information. We couldn't get that to work.
Online system would sometimes drag depending on the size of the project. It was particularly challenging to use the site on mobile devices and tablets.
A bit of a learning curve. There is a lot of detail that can be added on the back-end of the software. It takes a bit of time to get everything organized.
Likelihood to Recommend
For project management, this software is exactly what you need. Multiple projects (with subprojects) can be set up and viewed at a glance to evaluate progress. Project specific information and charts can be provided to clients at a moments notice and once set-up, projects are easily copied and used as templates for future work. The devils are always in the details, and there is no shortage in the details that may be incorporated into this system. Depending on your needs, this software can probably do it - it will just take a little time to get everyone on board.