#1 most frequent
United States of America
81.4%520 installations of 639
What is Plaid?
Plaid in San Francisco offers a suite of applications supporting banks with risk management and customer account management features. Plaid is used by digital financial apps and services like Betterment, Expensify, Microsoft and Venmo, and by banks to make it easier for consumers to connect their financial accounts with the apps and services they want to use. Plaid connects with over 11,000 financial institutions across the U.S, Canada and Europe.
Categories & Use Cases
Product Demos
Who Buys & Uses Plaid
#2 most frequent
Canada
5.5%35 installations of 639
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
2.0%13 installations of 639
Plaid is easy to implement and trusted by consumers
Use Cases and Deployment Scope
Plaid made it easier for us to implement payment processing into our CRM-type app. Plaid handles all of the syncing and encryption capabilities needed to communicate with a wide variety of consumer banks all we had to do was integrate with Plaid.
Pros
- Plaid connects with 100s of US consumer banks.
- Plaid continuously updates its software to meet the requirements of individual banks.
- Plaid can get your company's payment processing up and running faster than traditional methods.
Cons
- Consumer feedback or troubleshooting typically comes back to us because Plaid doesn't have an easy way of re-routing support once a user encounters a problem.
- Update timelines could be clearer when they are working on updating a connection with a certain bank.
- The search functionality for the user to find their bank could be a little more robust.
Most Important Features
- Ease of integration with our app
- Connections to 100s of consumer banks through 1 API.
- Extremely secure
Return on Investment
- Plaid got us up and running with most US-based and even some international banks with minimal engineering effort.
Other Software Used
Stripe, 17hats, HubSpot CRM
