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Pipefy Professional, Scientific, and Technical Services Reviews & Insights

Score7.5 out of 10

26 Reviews and Ratings

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Community insights

TrustRadius Insights for Pipefy are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Flexible Customization and Integration: Several users have praised Pipefy for its easy customization and integration capabilities. They have found the tool to be flexible, allowing them to tailor it to their specific needs and seamlessly integrate it with their existing applications. This flexibility has enabled users to optimize their workflows and improve overall productivity.

Great Templates for Process Organization: Many reviewers have appreciated the great templates provided by Pipefy for organizing processes. These templates have helped streamline workflows and enhance efficiency by providing a standardized framework for executing tasks. Users have found these templates valuable in ensuring consistency across their organization.

Automated Email Feature: The automated email feature in Pipefy has been particularly useful to many users, as it allows them to send specific emails for different processes. This feature saves them time and effort by automating the communication process, ensuring that relevant information is delivered at the right time. Users appreciate this functionality for its ability to streamline communication within their workflows.

Pipefy Reviews

2 Reviews
Professional, Scientific, and Technical ServicesInformation Technology & Services1Marketing & Advertising1

Notifications need work

Rating: 2 out of 10
Incentivized

Use Cases and Deployment Scope

We use Pipefy to organize our voiceover submissions.

Pros

  • Organization
  • clean
  • easy product

Cons

  • Notifying when someone emails us. There used to be a notification of how many people wrote in. With the new update that is no longer and it is really easy to miss notifications
  • they need better communications to customers. One day there was a new update that was so completely different. It messed a lot of things up for us. We've been trying to find another platform to use because of the issues with their notifications.

Likelihood to Recommend

New updates that we were not aware of really hindered us from doing right by our clients. We now are not notified clearly about notifications that come through which makes it easy to overlook customer reach outs.
LS
Lindsey Sullivan
customer success in Customer Service at waymark (Marketing & Advertising, 11-50 employees)
Vetted Review
Pipefy
2 years of experience

Pipefy is wonderful from the first second

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We centralize all the management of the marketing team's tasks in Pipefy. Monitoring the progress of activities and, through some features that we love about Pipefy, ensuring the standardization of some actions, reducing rework and posts with errors.

Pros

  • Full customization of cards
  • Design
  • Usability

Cons

  • Viewing comments within cards

Likelihood to Recommend

Pipefy is one of the best task and project management tools we've ever used. Usability and design win on the first access, but our favorite feature, without a doubt, is the ability to customize just about everything on the task cards.
VU
Verified User
Manager in Marketing (Information Technology & Services company, 11-50 employees)
Vetted Review
Pipefy
2 years of experience