PingPlotter Reviews & Insights

Score9.3 out of 10

32 Reviews and Ratings

Community insights

TrustRadius Insights for PingPlotter are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

PingPlotter has become an essential tool for network administrators and IT professionals, enabling them to effectively monitor network traffic, detect and diagnose network issues, and significantly reduce troubleshooting time. Users have configured PingPlotter to monitor multiple connections and IP addresses over extended periods, allowing them to identify when slowdowns occur and promptly resolve them. By providing valuable metrics such as network availability, packet loss, latency, and response time, PingPlotter visually displays what is happening on the network. This capability has proven invaluable in diagnosing the cause of network problems as it presents users with graphs and historical data to troubleshoot past issues and determine current latency.

IT departments and networking teams widely utilize PingPlotter to monitor remote devices, demonstrate zero downtime operations, and troubleshoot network connectivity issues. Through its usage, users have successfully identified faulty communication links, accurately pinpointed the source of intermittent timeouts, and monitored network performance during infrastructure shifts. The intuitive interface and visual charts offered by PingPlotter have received praise for their ability to provide a clear view of pings and results. This clarity facilitates effective communication with stakeholders while also saving time and resources for network engineers.

Furthermore, PingPlotter has proven instrumental in helping technicians definitively identify problem areas and provide proof to Internet Service Providers or other involved parties. By relying on PingPlotter's diagnostics capabilities, users have been able to reduce troubleshooting time significantly. They have successfully diagnosed frequent network issues, held ISPs accountable for their service quality, and subsequently minimized network downtimes. As a result of these improvements in efficiency, productivity has experienced noteworthy enhancements.

Overall, PingPlotter stands as a dependable network troubleshooting and diagnostic tool that aids users in comprehending network problems, tracking device issues, and presenting graphical evidence to ISPs for efficient troubleshooting. Its broad range of applications across various industries showcases its reliability in addressing complex networking challenges.

PingPlotter Reviews

10 Reviews

Small Businesses (1-50 employees)

Great tool for easier network diagnostics and monitoring

Rating: 8 out of 10

Incentivized

October 3, 2025

Use Cases and Deployment Scope

I use PingPlotter to diagnose networks and identify communication issues. It's a great tool to locate patterns and issues and evaluate network health. In large scale deployments, pinpointing a point of fault in a large multi-layered network can be a nightmare and constant monitoring tools are not that easy to come by. Thankfully PingPlotter saved the day and allowed us to have a very good overview of what's happening with the time stamps and ultimately locate the issues and faults.

Pros

monitoring connection health
locating points of fault
monitoring performance patterns and degradation causes

Cons

information filtering. PingPlotter can take it a step further by providing summaries and outliers and detecting patterns
further diagnostics assistance, by detecting potential faults and suggesting the potential underlying issues

Likelihood to Recommend

It's a great tool to use in network diagnostics. provides great overviews of the network performance and health and enables you to conduct proper long term monitoring

Verified User

Director in Corporate (Information Technology & Services company, 1-10 employees)

Vetted Review

1 year of experience

PingPlotter is a Great Tool.

Rating: 10 out of 10

Incentivized

July 29, 2025

Use Cases and Deployment Scope

I needed something to give me more insight into my network connectivity at a glance (LAN/WAN and over VPN) and this does that very well, and without a lot of set up or maintenance... Just plug in a destination to monitor and it just does it. Being able to see a long history makes it even more valuable.

Pros

Endpoint monitoring
Ping monitoring
Jitter monitoring
Charting/logging

Cons

The only thing that was a slight gotcha was the ability to add notes. The ability to leave notes in the timeline was not evident and I only found out about them after finding some unidentified markers. It might help if that functionality were more evident.

Likelihood to Recommend

Anyone needing to keep tabs on specific devices or test the latency of one or more devices over time could really use this. It might be overkill if you are just looking for a quick, and dirty, "is it down" but its simplicity makes it just as quick as a manual PING.

Loren McDonald

IT Director in Information Technology at Multiple (Retail, 11-50 employees)

Vetted Review

1 year of experience

View profile

PingPlotter Helps Resolve Packet Loss

Rating: 9 out of 10

Incentivized

July 17, 2025

Use Cases and Deployment Scope

Simple to setup, nice interface and works like a charm. Overall at great tool for diagnostics and baselining a network. Help with network diagnostics is a great add for any tool. Takes the mystery out of determining what the results mean. The baseline is critical to know when your network has changed and when that started.

Pros

Baselining
Diagnostics
Interface is simple

Cons

Alerting by SMS or Email
consolidation of other pingplotter instances for comparison
submission of results for assistance

Likelihood to Recommend

Troubleshooting on multiple subnets at different locations allowed us to see which networks had issues while others were unaffected. Gave insight into when and what was happening Real Time!

Cameron Weir

CEO in Information Technology at TPI (Information Technology & Services, 1-10 employees)

Vetted Review

1 year of experience

Great if you are using unbundled internet and are stuck between the ISP and network provider

Rating: 9 out of 10

Incentivized

June 23, 2025

Use Cases and Deployment Scope

Six months ago our home network started to become unreliable. Some days it was perfect, other days terrible. Unbundled internet means we were caught between the ISP and the network provider and each blamed the other.
After changing tbe box (twice) I discovered PingPlotter and provided the data of pinging 8.8.8.8 and 1.1.1.1 compared to home network pings to my ISP and this convinced them to call the network provider. They did their own VDSL measurements and confirmed the problem was in the cable. After going down a manhole cover and (I imagine) stripping the end off the cable and re-connecting it the problems largely went away. But then we noticed that although the network speed tripled (!) the pings showed the network dropped badly every Sunday for three successive weeks. After TWO more visits from the network provider saying nothing was wrong the network 'miraculously' became perfect again, presumably because they checked the logs and discovered further problems. Thanks PingPlotter for providing the burden of proof we needed to get things fixed!

Pros

Easy to set up and use
Clear diagnostics
Ability to drill down into the information

Cons

Pricing free for personal use

Likelihood to Recommend

Helped me prove my local LAN was working correctly both to the ISP and network provider.

For some applications Wire shark will be more appropriate, and although it is more complex to use, it's full-featured version is completely FREE! But I also realize it takes time to develop and maintain applications

Verified User

Consultant in Information Technology (Computer & Network Security company, 1-10 employees)

Vetted Review

1 year of experience

PingPlotter: The Essential Tool for Diagnosing and Solving Network Issues

Rating: 10 out of 10

Incentivized

May 20, 2024

Use Cases and Deployment Scope

I cannot recommend PingPlotter by Pingman Tools LLC highly enough. This software has been a game-changer for my troubleshooting and diagnostics, especially when dealing with COAX business internet service providers. Without naming names, PingPlotter has enabled me to identify and resolve multiple connectivity issues with remarkable precision. In one instance, the software was instrumental in proving that we had an intermittent defective modem issue, which was otherwise difficult to diagnose. The detailed data and visualizations provided by PingPlotter made it clear. On another occasion, PingPlotter helped me understand and diagnose weather-related signal attenuation. We discovered that water was entering the PVC housing of our outdoor incoming COAX line, causing significant connectivity issues. Thanks to PingPlotter, we were able to pinpoint the exact cause and take corrective action. I was monitoring a warehouse location in Texas from Florida, which houses a sales call center with VoIP telephony. Without PingPlotter, we would have certainly lost more sales due to the inabilities and inexperience of the technical teams assigned to our cases. Aside from those, there are MANY other uses for PingPlotter.

Pros

Historical Reporting
Setup
Visualization
Package Size
Low System Resources

Cons

Pricing for Small Independent Consultants

Likelihood to Recommend

Diagnosing Intermittent Issues, Remote Monitoring, QoS and Stability, and even some non-network related issues, and basic connectivity checks

Chase Grimes

Senior Technical Consultant at Intelitech Ltd (Warehousing, 11-50 employees)

Vetted Review

15 years of experience

View profile

Invaluable product if you need to see where packet loss occurs

Rating: 10 out of 10

Incentivized

March 1, 2024

Use Cases and Deployment Scope

To diagnose and verify connections to network cameras. Since camera connections are very dependent upon reliable connections and suffer from packet loss, then it is important to have a way to see packet loss, where and when it is occurring. With PingPlotter we can visualize the exact position along a traceroute and see where the major issues are.

Pros

Visualizing packet loss
Tracking packet loss over time
Providing graphics that show issues clearly

Cons

When trying to use http packets it says I need to install wincap - but doesn't show me where or how

Likelihood to Recommend

Well suited to check connections to remote network cameras when checking for packet loss.

Dan Desjardins

Owner/CTO in Engineering at videstra llc (Broadcast Media, 1-10 employees)

Vetted Review

5 years of experience

Does exactly what is says well and efficiently.

Rating: 10 out of 10

Incentivized

December 1, 2023

Use Cases and Deployment Scope

This program is helping me to diagnose networking issues in my home office. I can add IP addresses targets for multiple devices in my network and it will constantly ping them for hours. The plots are easy to read and configurable. It makes it easy to see how the network stability changes over time and seeing how some devices go down while others do not is valuable information for diagnosis. The built in network mapper is very handy tool also and pulls IPs, MAC addresses, and names over several protocols and then starts pinging all the devices. The tool is just really handy and does exactly what you want it to do.

Pros

Built in Network map, Local Network Discovery
makes clear plots of pings to multiple targets
traceroute with pings to each hop
very configurable

Cons

Its a little confusing to see which targets are currently running pings and which ones are displayed in the plots.
Starting and stopping pings requires a right click and that would be better with a play/pause button I think.
Ability to drag and drop the graphs to reorder them.
more columns to show which targets are running and which are displayed. Currently this is done with symbols so you cant sort by just the running targets for example I've found.

Likelihood to Recommend

A lifesaver for tracking down local network issues.

Martin Vandepas

Hardware Engineer in Engineering at Martin Vandepas (Computer Hardware, 1-10 employees)

Vetted Review

1 year of experience

View profile

PingPlotter helped us without any prior knowledge to identify a problem in network traffic

Rating: 9 out of 10

Incentivized

July 27, 2023

Use Cases and Deployment Scope

I installed PingPlotter because the network admin that was helping us to troubleshoot network problems recommended we do so.
We installed it and configured the program to monitor several connections and ip´s over several days to get a feeling about what the problem was. It helped us to identify when the slowdowns started and when the resolved again and by doing that we were able to find what the cause was. Without PingPlotter it would have taken much longer to figure this out and narrow the possible cause.
Recommend this program to all serious network admins and people that need to monitor network traffic.

Pros

Monitor traffic in network
Measure stops when contacting network locations such as websites
Measures the lag and latency it takes to contact network locations
Gives you both induvidual measurements as well as good oversight
identifies when network lag or disconnect occurs

Cons

Havent used it for long enough to be able to give good advise on this

Likelihood to Recommend

PingPlotter is a helpful tool for every network administrator and every serious IT department and should be part of all computer technician war chest when finding problems or identifying areas for improvement

Johann Helgason

Director of services in Customer Service at NTI (Insurance, 1-10 employees)

Vetted Review

1 year of experience

User experience with new toy

Rating: 7 out of 10

Incentivized

April 8, 2022

Use Cases and Deployment Scope

To understand how to use this product to evaluate its ability to check for network performance and latencies. The charts and dashboards helps to provide a visual view of the pings and results and are very useful in updating the stakeholders' concerns and issues. Time and resources saved as a network engineer can easily remote in to check and update on the network at any time, compared to current where travel to the office is required.

Pros

dashboards and charts
indepth analysis of the health
baseline with industry standards

Cons

learning curve of product took some time
configurations to allow remote access can be improved
security measures for remote access ?

Likelihood to Recommend

The tool is useful and is a quick tool compared to proprietary network product tools. The remote login interface is simple and easy to navigate to find the tools needed. Charts helps with managing stakeholders and incident queries. Probably will still fall back to the network product tools when there is further investigations needed, but this tool helps to provide a quick look at the network and decide on the next steps.

Verified User

Consultant in Information Technology (Information Technology & Services company, 11-50 employees)

Vetted Review

1 year of experience

Problems on your Network - try PingPlotter

Rating: 9 out of 10

Incentivized

November 5, 2021

Use Cases and Deployment Scope

We currently use PingPlotter when we come across any network issues with anyone of our customers, and find it particularly useful when troubleshooting issues outside of the network perimeter. We have a team of twenty two technicians who will use this on any given day when working with customers or the dreaded ISP whom loves to point fingers at the local area network. PingPlotter allows us to definitively provide proof to the problem area in a matter of minutes, what used to take hours to accomplish.

Pros

pin points internal network issues
pin points external network issues
reduces time to troubleshoot problems
saves time and saves face when dealing with 3rd parties

Cons

post project reporting
retroactive reporting

Likelihood to Recommend

PingPlotter is a great tool for troubleshooting and my Techs love it, and we will use it when doing initial devices discoveries on new customers. PingPlotter has saved us time and money and has reduced the time it takes for the sale team to create proposals. PingPlotter allows us to create more accurate proposals based on the actual devices on a network.

Verified User

C-Level Executive in Information Technology (Information Technology & Services company, 11-50 employees)

Vetted Review

8 years of experience