PingPlotter Reviews & Insights

Score9.3 out of 10

32 Reviews and Ratings

Community insights

TrustRadius Insights for PingPlotter are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

PingPlotter has become an essential tool for network administrators and IT professionals, enabling them to effectively monitor network traffic, detect and diagnose network issues, and significantly reduce troubleshooting time. Users have configured PingPlotter to monitor multiple connections and IP addresses over extended periods, allowing them to identify when slowdowns occur and promptly resolve them. By providing valuable metrics such as network availability, packet loss, latency, and response time, PingPlotter visually displays what is happening on the network. This capability has proven invaluable in diagnosing the cause of network problems as it presents users with graphs and historical data to troubleshoot past issues and determine current latency.

IT departments and networking teams widely utilize PingPlotter to monitor remote devices, demonstrate zero downtime operations, and troubleshoot network connectivity issues. Through its usage, users have successfully identified faulty communication links, accurately pinpointed the source of intermittent timeouts, and monitored network performance during infrastructure shifts. The intuitive interface and visual charts offered by PingPlotter have received praise for their ability to provide a clear view of pings and results. This clarity facilitates effective communication with stakeholders while also saving time and resources for network engineers.

Furthermore, PingPlotter has proven instrumental in helping technicians definitively identify problem areas and provide proof to Internet Service Providers or other involved parties. By relying on PingPlotter's diagnostics capabilities, users have been able to reduce troubleshooting time significantly. They have successfully diagnosed frequent network issues, held ISPs accountable for their service quality, and subsequently minimized network downtimes. As a result of these improvements in efficiency, productivity has experienced noteworthy enhancements.

Overall, PingPlotter stands as a dependable network troubleshooting and diagnostic tool that aids users in comprehending network problems, tracking device issues, and presenting graphical evidence to ISPs for efficient troubleshooting. Its broad range of applications across various industries showcases its reliability in addressing complex networking challenges.

PingPlotter Reviews

9 Reviews

Mid-sized Companies (51-1,000 employees)

Real-Time Monitoring Tool

Rating: 10 out of 10

Incentivized

June 11, 2025

Use Cases and Deployment Scope

To diagnose and resolve network issues efficiently, reducing downtime and improving productivity

Pros

To diagnose and resolve network issues efficiently, reducing downtime and improving productivity
To monitor and manage the quality of service provided to clients, ensuring optimal performance

Cons

Offer detailed insights into network performance across various segments, including enterprise, WAN, and internet paths.
allow organizations to monitor the performance of their applications and services from multiple geographic locations
provide deep visibility into application performance, including monitoring of TCP, VoIP, FTP, and HTTP-based traffic

Likelihood to Recommend

Realtime Monitoring

Verified User

Engineer in Information Technology (Information Technology & Services company, 501-1000 employees)

Vetted Review

5 years of experience

PingPlotter - New user review

Rating: 10 out of 10

Incentivized

March 26, 2024

Use Cases and Deployment Scope

Great tool to fix latency issues. The UI is simple and very easy to use. It does not require deep technical knowledge to operate and provides very accurate reports.

The pricing, should you choose the subscribe or purchase the lifetime activation should be worth it for what it provides. Even the free version is more than enough to monitor the "current" status of your network.

Pros

Monitoring connection stability
Reports
Graph
Ease of use

Cons

Interface customizability

Likelihood to Recommend

This is probably one of the best connection monitoring tools out there and the best part is you don't have to pay for it to be useful. The free version is already enough most of the time.

Verified User

Employee in Information Technology (Information Technology & Services company, 201-500 employees)

Vetted Review

1 year of experience

Great monitoring tool for troubleshooting

Rating: 9 out of 10

Incentivized

December 4, 2023

Use Cases and Deployment Scope

Used PingPlotter to debug our wide network with 1000+ devices after segmentation. It helped us a lot while trying to understand what parts of our network and specially - when the problems occure. We were able to see exact times and devices that had a problem in a very clear manner.

Pros

displaying data over time
visualising data for better understanding
great reliability

Cons

maybe add some mass monitoring for a lot of devices using a ip range or mask
some other visualisation options, besides simple chart

Likelihood to Recommend

Was useful when debugging unstable network - we had a glance at what exactly is slow and when.

Verified User

Professional in Information Technology (Hospital & Health Care company, 501-1000 employees)

Vetted Review

1 year of experience

PingPlotter to the rescue!

Rating: 10 out of 10

Incentivized

November 25, 2023

Use Cases and Deployment Scope

We used PingPlotter Pro to help diagnose and resolve difficult-to-pinpoint network issues. Easy to stand up devices and ping locations side-by-side to see where the problem lies. Also, invaluable to present to ISPs to graphically show issues to assist in troubleshooting.

Pros

Detecting network latency
Pinpointing bottlenecks
Easy to use graphical interface

Cons

Nothing that I can think of

Likelihood to Recommend

The client reported network latency in the afternoon. We were able to obtain graphical info and present to the ISP that the issue was outside of the LAN.

Verified User

Administrator in Information Technology (Computer & Network Security company, 51-200 employees)

Vetted Review

5 years of experience

PingPlotter just works

Rating: 9 out of 10

Incentivized

August 11, 2023

Use Cases and Deployment Scope

I use PingPlotter to show the availability of VMs and management interfaces during a hardware failure. PingPlotter is tunable and flexible, and allows me to demonstrate how our technology enables zero downtime operations for all applications. PingPlotter is simple to learn and use, and is a great tool for troubleshooting network connectivity issues in any environment.

Pros

Monitor multiple hosts/IP at the same time.
Customizable ping frequency, even .5 seconds!
Graph view shows communication and latency history.

Cons

Cost is a bit high for a single license, but this is a full featured application.

Likelihood to Recommend

If you need to monitor more than 2 IP addresses, PingPlotter Pro is the way to go. Simple to set up and easy to understand, PingPlotter should be your go-to solution.

Verified User

Employee in Sales (Computer Software company, 201-500 employees)

Vetted Review

1 year of experience

Trace your network like you trace your steps!

Rating: 10 out of 10

Incentivized

April 11, 2022

Use Cases and Deployment Scope

It helps us troubleshoot networking issues in our upstream and locally, where we had issues reaching certain targets or we have seen degraded performance towards certain routes. These tools helped us easily track, monitor, and pinpoint these issues, and report them to the relevant parties, so they could be resolved.

Pros

Monitoring
Tracering
Logging

Cons

Cloud version a bit costly
No country information
No ASN information

Likelihood to Recommend

PingPlotter is great if you would like to monitor one or many targets, and see what routes they take, and how it changes over time. If you would like to have a bit more detailed information, you have to go for external sources (like country, ASN, etc... information). If you are looking for that kind of information, some other tool might be better.

Verified User

Engineer in Engineering (Internet company, 201-500 employees)

Vetted Review

5 years of experience

Reliable Network Diagnostics and Troubleshooting tool that is easy to use

Rating: 9 out of 10

Incentivized

April 7, 2022

Use Cases and Deployment Scope

At our organization, we were having frequent network issues and our ISP would constantly blame our hardware for the issues. Every single network disruption would lead to heavy losses in terms of employee productivity. With PingPlotter, we were exactly able to diagnose why the network issues were common and the ISP had to go ahead and resolve it as we had the exact stats. It saved us tons of productive man-hours and reduced our network downtimes. It's a solid network troubleshooting and diagnostic tool. It also alerts us on any warnings with the network that we need to look at.

Pros

Network Troubleshooting
Network Monitoring
Network Performance Results
Alerting for Possible Downtimes

Cons

Improve the knowledge-base documentation
Reduce the onboarding and setup time
Provide better support hours

Likelihood to Recommend

PingPlotter is an amazing and easy-to-use network monitoring and diagnostics tool. In today's age where we are so heavily reliant on networks and the internet, PingPlotter is a must-have tool for any organization that relies on technology. It is light-weight and also provides a free version to help us decide if it's a useful offering for us. It also includes latency monitoring and alerting which are life-savers for us.

Verified User

Project Manager in Product Management (Transportation/Trucking/Railroad company, 51-200 employees)

Vetted Review

1 year of experience

An honest review of PingPlotter from a Network Operations Manager at a Major US Airline.

Rating: 10 out of 10

Incentivized

April 6, 2022

Use Cases and Deployment Scope

PingPlotter is an amazing tool that helps us detect and monitor objects on the network. With the use of PingPlotter, you can easily see statistics such as network availability and or packet loss, latency, response time, and other useful metrics. PingPlotter is super useful for network admins and IT guys alike who need to visually see what is going on with the network.

Pros

Plotting pings over long periods of time.
Visually displaying metrics such as uptime, packet loss and response times.
It has an easy to use console.

Cons

Older versions were more of a standalone product; however, the newer versions have a cloud monitoring option.

Likelihood to Recommend

PingPlotter is well suited for any Network Admin or IT guy who needs real-time data monitoring of a network. With the PingPlotter tool, you can easily monitor endpoints and troubleshoot your own problems before having to call technical support. You can also share your data relatively easily as well as do more than one trace at once.

Brett Stone

Network Operations Manager in Information Technology at Cape Air IT Department (Airlines/Aviation, 501-1000 employees)

Vetted Review

15 years of experience

PingPlotter - a product for a specific problem

Rating: 8 out of 10

Incentivized

November 12, 2019

Use Cases and Deployment Scope

PingPlotter was purchased to fix a simple problem, we wanted to live traceroute data and latency watching. The main issue it addresses is being able to tell us current latency and alert on this if necessary. It can also give historical data which is very useful troubleshooting issues that may have occurred in the past at some point.
We currently only run PingPlotter on one machine as this is all we currently need and it is in IT where it is used.

Pros

Latency monitoring
Traceroute
Alerting
It's lightweight

Cons

User-interface
Performance of the application
Documentation

Likelihood to Recommend

PingPlotter is great if all you need is a simple latency monitoring tool and the ability to see specifically where packets are being dropped in a nice graphical interface. This can be done with things like WinMTR but what sets it aside from tools like this is it can be run as a service so constant monitoring is available. The alerting is also very useful and flexible.
However, when you need detailed monitoring this is obviously not the correct tool.

Fraser Clark

Network Engineer in Information Technology at People's Postcode Lottery (Gambling & Casinos, 201-500 employees)

Vetted Review

1 year of experience

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