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PingOne from Ping Identity Professional, Scientific, and Technical Services Reviews & Insights

Score5.4 out of 10

22 Reviews and Ratings

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Community insights

TrustRadius Insights for PingOne from Ping Identity are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Helpful Two-Step Authentication: Many users have found the two-step authentication feature to be helpful for ensuring secure access to the application. They appreciate the added layer of security it provides, giving them peace of mind.

Flexible Authentication Options: Several reviewers have appreciated the various options for authentication, including email, SMS, and phone. This flexibility allows users to choose the most convenient method for them, making the login process more user-friendly.

User-Friendly Interface: Multiple users have praised the user interface of the application for being easy to use. Its intuitive design and layout enable quick completion of tasks, saving time and effort in navigating through the application's features.

PingOne from Ping Identity Reviews

1 Review
Professional, Scientific, and Technical ServicesInformation Technology & Services1

Excellent platform that marries the customization of on-prem with the flexibility of SaaS

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

The Ping Identity Platform is used centrally for all business units in our deployment. PingFederate provides enterprise SSO and session management for worker-used applications, and PingID is the MFA provider for the same. PingCentral is the self-service integration platform for internal application teams to create, manage, and delete their app integrations against that platform. It was selected to facilitate our long-term cloud migration and security modernization strategies.

Pros

  • PingFederate is feature-rich, and quickly updated with the latest standards and profiles. This gives us more tools to apply identity standards to modern business challenges.
  • PingFederate and PingCentral were also easy to deploy within docker containers and weave into an infra-as-code deployment, keeping operational overhead low.
  • PingID has an array of supported authenticators for nearly every use case, and early FIDO2 support has us looking into moving to passwordless much more quickly than I had anticipated.

Cons

  • PingID has some limitations when used as the MFA for some LDAP implementations. You need to use it as a RADIUS password credential validator to solve for some of those limitations, which in turn causes challenges with our ephemeral cloud deployment model of PingFederate.
  • The basic logon services within PingFederate are adequate and well-documented, but simple features like disabling user input after entering credentials would help with some of the additional customization required to support real world failure modes.
  • PingCentral authorization models and configuration remain unpolished compared to other products, and now the features seem to be shifting toward onboarding PingAccess and PingDirectory over improving baseline administrative functionality/operations.

Likelihood to Recommend

Ping Identity Platform is great for deployments where you want to retain the agility of commercial off-the-shelf software - namely controlling how and where it is deployed, be it on prem, in a public or private cloud, container, VM, etc., as well as retaining access to the various integration accelerators/plugins that vendors provide, but also want the flexibility of a SaaS-like deployment via your deployment. Via a cloud/docker deployment and through APIs/PingCentral offering self-service integration, you get the SaaS experience and on-prem-like control.
VU
Verified User
Director in Engineering (Information Technology & Services company, 10,001+ employees)
Vetted Review
PingOne from Ping Identity
6 years of experience