Piano Analytics Information Reviews & Insights

Score8 out of 10

239 Reviews and Ratings

Community insights

TrustRadius Insights for Piano Analytics are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users have provided the following recommendations for AT Internet:

AT Internet is perfect for tracking analytics and statistics for a website. It is highly suitable for monitoring visits and link interactions, allowing users to gain valuable insights into their website's performance.
Users appreciate the ability of AT Internet to present data in readable formats and customizable graphics. The visual representation of information makes it easier for users to interpret and share the data with others.
However, some caution that AT Internet may not be ideal for organizations where people are not trained on these types of tools. They mention that the platform can be difficult to use and understand, particularly for individuals who are not familiar with analytics software.

Overall, users recommend AT Internet as a powerful tool for tracking web analytics and presenting data in user-friendly formats. Proper training or familiarity with similar tools may be necessary to fully utilize its capabilities.

Piano Analytics Reviews

49 Reviews

InformationComputer Software4Internet9Telecommunications3Broadcast Media4Publishing4Newspapers3Information Services1Online Media5Media Production16

Using AT Internet

Rating: 8 out of 10

Incentivized

October 20, 2021

Use Cases and Deployment Scope

ATI is integrated with our digital platforms. Our clients are set up with ATI access and can easily run our templated, customized reports. It is being used across the whole organization and by all of our partners. The ATI software provides many options for data analysis and tracking. It helps our partners understand how well their digital editions are doing, as well as focus their marketing and targeted advertising.

Pros

Tracks clicks
Tracks opens
Tracks geolocation
Tracks device type (desktop or mobile)

Cons

Better tutorials for first time users
Limit the visibility option, to control what the end user sees when logged-in

Likelihood to Recommend

[AT Internet is well suited in the following scenarios:] 1) understanding where traffic is coming from, including geolocation 2) determining what device is preferred to interact with the content 3) figuring out how well users engage with the content such as clicks, time spent, and loads. [AT Internet is less appropriate in the following scenarios:] 1) determining where clients are dropping off in the content 2) figuring out which ads are getting better engagement.

Verified User

Account Manager in Customer Service (Publishing company, 11-50 employees)

Vetted Review

2 years of experience

A brilliantly built tool for macro-level understanding of site performance and audience

Rating: 8 out of 10

Incentivized

July 16, 2021

Use Cases and Deployment Scope

It is being used by the News Department to understand audience, their behaviors and, particularly, the performance of our contents. For the news industry, the highly important and game-changing knowledge is the insights of the audience—their demographics and behaviors. AT Internet allows us to look into those, compare them and understand them better so we are targeting them with more concrete content.

Pros

General overview of the use and audience.
Trend comparison using various metrics.
Very good filtering system.

Cons

The UI: User interface is not very great.
Pre-loaded templates of analytics and filters.
Comparison with competitors.

Likelihood to Recommend

It's very good, well detailed, and has tons of filterable metrics that help to understand the audience of any website very well. It's best suited where you are trying to understand audience behavior in your site. It's less appropriate if you are looking to analyze live traffic and audience to your site.

Verified User

Analyst in Social Media (Online Media company, 5001-10,000 employees)

Vetted Review

2 years of experience

A tool for web marketing and data analysis experts

Rating: 7 out of 10

Incentivized

July 12, 2021

Use Cases and Deployment Scope

AT Internet is used by different business units within the whole group, and more specifically by web analysts, SEO, and marketing managers.

The BUs can be media or lead-oriented; there are also other site issues, such as classifieds or events.

It is used to track traffic and conversions, according to traffic sources, etc. Each business unit has its own problems.

AT Internet has also made it possible to respond to the RGPD problematic for a few months now and thus be in line with the latest European directives.

Pros

Compliance with the EU Cookie Regulation (DPRG) / Data confidentiality
Automatic custom reporting
Team support always available

Cons

Content > Pages : be able to filter URLS
Tag Commander interface (not easy to use)
Sometimes lacks ergonomics
I may not use AT Internet enough to find fault with it (I also use GA)

Likelihood to Recommend

Previously, I worked for media sites and there were features that I couldn't find on AT Internet. Today, for lead sites, I don't have these problems (I'm also accompanied more by internal experts in the group).

I think that the tool is not adapted to small companies: because of the price and the complexity of handling for non-specialists.

Verified User

Project Manager in Marketing (Media Production company, 1001-5000 employees)

Vetted Review

10 years of experience

Good feature but could do with a better export system

Rating: 8 out of 10

Incentivized

June 24, 2021

Use Cases and Deployment Scope

AT Internet is used to analyze the behavior of employees on a new web and Android application project. Only part of the team is trained to use it. The Analytics Suite allows you to see what is used the most on the prototype in order to be able to improve that part of the site, and not spend a lot of time on what is little used.

Pros

general data restitution
precise data recovery
intuitive curves in Explorer

Cons

[I feel it has] very poor export management (Rest API, .csv, .iqy, etc.)
[I believe it has] poor documentation on exports, lack of explanation, precision and examples
Not very intuitive interface for dimension and metric filters [in my experience]

Likelihood to Recommend

AT Internet is very good at tracking user behavior. It is also possible to have very general values, such as very precise values (you need to know more about the tool to be able to refine the results). This also helps to clearly identify the average user experience on the site and the most used features.

Verified User

Employee (Computer Software company, 10,001+ employees)

Vetted Review

A flexible, well-supported and powerful web analytics package

Rating: 9 out of 10

Incentivized

April 21, 2020

Use Cases and Deployment Scope

AT Internet is used to understand online audience behaviour across the full range of online content services offered by RTÉ, including text, video, and audio. It is used for real-time audience monitoring and longer-term consumption patterns, helping Editors and Product Managers make effective service and content decisions.
It enables analysts to understand key drivers of consumption patterns through big data analysis and support stakeholders across the organisation with dashboard views

Pros

A very strong, supportive team who are keen to develop the relationship and deliver business value
Excellent 'real-time' data availability through rapid data processing
Powerful tools for analysing content consumption and usage patterns
A range of API options to deliver data in the format required
A process of continuous evolution in the data tools provided

Cons

A lack of custom labels on video and audio, but this is being addressed with an imminent release
A somewhat complicated tagging system and event tagging due to legacy systems
Some limitations with the API

Likelihood to Recommend

It is probably the strongest overall proposition in the web analytics space, taking into account value for money, the team involved, the tools, data availability and overall flexibility of the solution. It is very well suited to broadcast media, with its requirement for robust video and audio analytics

Neal Cantle

Digital Audience Research Officer in Research & Development at RTE (Media Production, 1001-5000 employees)

Vetted Review

2 years of experience

View profile

Partner of Mediametrie, AT Internet is a guarantee of quality!

Rating: 7 out of 10

Incentivized

April 14, 2020

Use Cases and Deployment Scope

I work in a media sales house and I work with publishers. When we're talking to them for the first time, we're asking them some KPI like audience, number of page views, page view per session, etc. Some of them use Google Analytics but others use AT Internet.

Pros

Number of unique visitors.
Number of page views.
Split desktop and mobile traffic.

Cons

Still not experiencing with my publishers.

Likelihood to Recommend

AT Internet works very well to get the audience and lets you know more information about the behaviour of the users (when do they connect on the website of the publisher, what pages are the most viewed, the number of page views per session, if the sessions comes from desktop, mobile or tablet). The data are reliable and most importantly, GDPR-compliant.

Verified User

Manager in Sales (Online Media company, 11-50 employees)

Vetted Review

2 years of experience

Quick, fast and meaningful metrics

Rating: 10 out of 10

Incentivized

April 3, 2020

Use Cases and Deployment Scope

I am using ATI to track how owned and paid media inventory is driving time spent on our various platforms, and more broadly how platforms and content are performing overall.

Pros

Accurately monitor how consumption is being driven by owned and paid inventory.
Top-level view of our platform performance as well as at a granular level i.e. by show, then by episode.
It gives me useful metrics such as time spent within our online products, as well as time spent watching AV content.

Cons

I don't think the bounce rates are correct but I believe this to be an internal issue we are looking to address.
I'm not a heavy user and it gives me the level of detail I require.

Likelihood to Recommend

It's pretty adaptable in terms of the level of detail. It has really helped me when assessing the effectiveness of media inventory and formats in driving time spent.

Verified User

Employee in Marketing (Broadcast Media company, 10,001+ employees)

Vetted Review

1 year of experience

Good and getting better

Rating: 9 out of 10

Incentivized

April 3, 2020

Use Cases and Deployment Scope

AT Internet is used directly by several hundred employees, but indirectly by more than 1000 employees because we make the data available in a Business Intelligence in an easy way. We use it to measure the success of our offers in many details.

Pros

The applicability of the SDK on almost all platforms.
The versatile evaluation options.
The number of available fields in the measurement.

Cons

The granularity of rich media measurement, but this is currently being implemented :)
In Explorer, I miss the metric Visit rate, which still exists in Analyzer.
The availability of the previous day's data, but also here optimizations are already carried out.

Likelihood to Recommend

Most things can be analyzed very well. There is potential for improvement in the click path analysis.

Robert Quetz

Data Engineer in Information Technology at ARD Online (Media Production, 1001-5000 employees)

Vetted Review

6 years of experience

Amazing AT Internet

Rating: 8 out of 10

Incentivized

April 1, 2020

Use Cases and Deployment Scope

AT Internet is used for the analysis of what users love and what is never clicked. It's very helpful to make an application that responds to what users need.

Pros

Easy to use
Time to response
Good interface

Cons

AB testing can be improved

Likelihood to Recommend

If you want to know what pages are visited on your website or Android application and what is clicked to improve user experiences, AT Internet is good for you.

Verified User

Engineer in Engineering (Telecommunications company, 201-500 employees)

Vetted Review

1 year of experience

A trusted and reliable marketing tool

Rating: 10 out of 10

Incentivized

March 24, 2020

Use Cases and Deployment Scope

AT Internet is a headlight regarding to campaigns performance and also allows us to take insights for the launch of new ones.

Pros

AT Internet provides reliable information.
AT Internet allows us to get a deep analysis of each campaign.
AT Internet is a great source for insights.
AT Internet is easy to customise and also provides great learning training.

Cons

It would be good to integrate the current date in particular periods analysis.
Maybe, provide customisable ready-to-use dashboards.
To offer a "One page dashboard" in which we can see all the main KPIs and then allows us to click on each one to have a deep vision.

Likelihood to Recommend

I find AT Internet the most accurate tool for monitoring the performance of my campaigns. Using several tools, I can see that AT Internet provides the right data in a fast way and that is awesome!

Verified User

Executive in Marketing (Telecommunications company, 1001-5000 employees)

Vetted Review

1 year of experience