TrustRadius Insights for Helix ALM are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Based on user reviews, the three most common recommendations for Helix ALM, TestTrack, and Surround SCM are as follows:
For Helix ALM, users recommend including it in ALM or workflow engine evaluations and considering price versus performance. They also suggest nailing down the workflow in a trial system before rolling out and hiring a Helix ALM consultant for initial architecture setup.
For TestTrack, users suggest reviewing the intended model and workflow before deployment and advise getting consulting and starting simple. It is recommended to evaluate multiple products before deciding, as TestTrack can be expensive.
For Surround SCM, users praise its well-structured tool and recommend trying it. They suggest providing enough training and support for administrators and users, as well as periodically evaluating and improving workflows.
My organization uses HelixALM to manage and track our hardware/software bugs, along with our requirements (user needs and design inputs), risk management documentation (FMEAs) and verification/validation testing. The software is mainly used by the R&D and Quality departments. HelixALM addresses the business problems of maintaining traceability for design controls and effectively managing the bug tracking process.
Pros
Traceability for design controls.
Managing workflow of bugs/issues.
Maintaining risk management information.
Cons
Better integration with electronic document control systems like Arena PLM.
Easier setup in the back end (customization is available but the interface is not intuitive).
Likelihood to Recommend
Helix ALM is very well suited for maintaining traceability between user needs, requirements and tests for medical device design controls. It allows users to customize the reports to create a traceability matrix or any other reports that are needed. It is also a good program for tracking issues and bugs and for storing/linking verification and validation test protocols and reports.
Verified User
Engineer in Research & Development (11-50 employees)