Paypro Workforce Management

Score9.7 out of 10

33 Reviews and Ratings

What is Paypro Workforce Management?

Paypro is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and an unheard of average customer relationship approaching a decade.

• Paypro aims to help organizations become a great place to work by building people-centric, life-work technology that meets every employee where they are on their journey.
•Provides a unique white-glove service model centered around the specific needs of the user's business.
•Delivers a proven fortune 500 level cloud solution that receives $60m in R&D annually.
•Includes data driven guidance to help with implementation and advancement.
•Creates custom automated data flows to help managers avoid mistakes, reduce risk, and improve efficiency.
•100% US-based dedicated teams of industry experts directly available to customers.
•An expert organization at implementing and supporting the software product that acts an extension of the customer's own team.

Categories & Use Cases

Suzanne Burger View profile

Controller in Finance and Accounting at Caring Professionals Inc (5001-10,000 employees employees)

Use Cases and Deployment Scope

For the admin HR and payroll functions. Department managers review their employee's timesheets and approve. Employees have various methods available for clocking in and out. Medical deductions are computed automatically. Expiring documents are controlled here.

Pros

Manage time and attendance
Allow form distribution
Manage PTO

Cons

Time clocks are a bit glitchy
Not intuitive

Most Important Features

Biometric time clocks being fully integrated
App is very convenient
Great support from their staff

Return on Investment

Completely streamlined the admin payroll process.

Other Software Used

QuickBooks Desktop Enterprise, Bill.com

Usability

Colleen Witten

Controller in Finance and Accounting at OTC of Burlington County (501-1000 employees employees)

Pros

Customer service
General ledger upload
All of the payroll functionalities

Cons

At times I am not able to get everything I need in one report

Return on Investment

Saved time manually inputting payroll into the general ledger

Usability

Debra Hughes

accounting/payroll in Finance and Accounting at BULBTRONICS INC (11-50 employees employees)

Pros

Customer service is exceptional
The flow of the software is flawless
Payroll and benefits in the same package

Cons

Kronos changed and many of the options for use were moved around. Have to learn to navigate the new platform.

Return on Investment

Paypro has sped up the payroll process for us - giving us more time to focus on other things on payroll day.
Paypro resolves issues swiftly and efficiently.

Alternatives Considered

ADP Workforce Now

Ann Marie Spinney

Human Resource Manager in Human Resources at The Outdoor Group LLC (51-200 employees employees)

Pros

Good customer service.
Comprehensive product.
Flexible options for different payroll needs.

Cons

Some features are hidden deep in menus.
Sometimes changes are made to the screen view and you don't know about it.

Return on Investment

Time and attendance allows for accurate payment of hours worked.
Adding attestation questions to clock in saves time for COVID screening.
Ease of pulling info out of Paypro Workforce Management for essential labor reporting for manufacturing job costing.

Alternatives Considered

Heartland Payroll

Usability

Jack Harder

General Manager in Sales at Harder Services, Inc. (51-200 employees employees)

Pros

Setting up new employees is very easy and only takes a couple of minutes.
We have union and non-union employees, and we have both salaried and hourly employees. Workforce One lets us set up rules based on the union CBA, our office holiday schedule, etc., so we don't have to make many adjustments to timesheets when we have situations that deviate from the norm. The rules kick in and handle the situation for us.

Cons

Given that Workforce One is a very complicated system, I believe that Paypro did a very good job making it customizable, where possible, and with simplifying each process. The on-boarding was very thorough and we were even provided with step-by-step direction, complete with screenshots. I can't think of anything specific where I am unhappy with the functionality.

Return on Investment

Prior to implementing Workforce and a time clock, our payroll was handled using paper time sheets completed by crew foremen on a daily basis. We would have 2-5 employees EVERY Friday afternoon, approaching us to point out that they felt they were missing time. We would have situations where a guy would come in at 7AM and be moved to a 730AM crew, but would spend that half hour loading a truck or otherwise working. His foreman wouldn't always remember this, so he would put down the same time as the rest of the crew, forgetting that crew member's extra 30 minutes. On the other hand, there were many instances where a crew would complete their work, park their truck and have their tools put away by around five or ten after. They would then sometimes mill about, walking back and forth across the yard, doing whatever they could to waste time to get the clock closer to half-past so they could put in for the extra 30 minutes. The boss was always keen to spot this kind of behavior and would stand outside trying to hustle everyone up to finish their work so he could note when the last tool or piece of equipment was put away. There were plenty of other situations, but the bottom line was that once the time clock process was fully implemented, the Friday afternoon "missing time" complaints dropped to almost zero. Everyone became responsible for their own time by punching in and punching out, and we no longer had to spend our time investigating and addressing every time complaint, every single week.
Along these same lines, being able to set up work schedules for each operation and for specific crews has helped us to save a ton of time dealing with crew issues, and also to improve productivity by being able to better communicate start times with our crews.

Usability

ADP Workforce Now

Paylocity

Paycom

Paypro Workforce Management

What is Paypro Workforce Management?

Categories & Use Cases

Reviews

Prypro Workforce Management- a great choice

Use Cases and Deployment Scope

Pros

Cons

Most Important Features

Return on Investment

Other Software Used

Usability

Excellent product, highly recommended

Pros

Cons

Return on Investment

Usability

Paypro is a payroll managers dream!

Pros

Cons

Return on Investment

Alternatives Considered

solid payroll processing and support

Pros

Cons

Return on Investment

Alternatives Considered

Usability