TrustRadius Insights for Parallels Remote Application Server (Parallels RAS) are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Flexibility in User Management: Users have appreciated the system's ease of adding and removing users for project assignments, making transitions between projects smooth and efficient. The flexibility allows for seamless adjustments to team compositions and roles as needed.
Security Effectiveness: Customers have commended the system for its effectiveness in protecting organizational information, providing a secure environment for data. This robust security measure instills confidence in users regarding the safety of sensitive company data.
Enhanced Operational Efficiency: Reviewers highlighted the straightforward infrastructure scaling process as user-friendly, improving overall operational efficiency. The simplified scaling procedures contribute to a more streamlined and productive workflow within organizations.
We use it to host our in house developed primary LoB applications as remote apps for our users. This allows us to centrally manage and control access, configurations, and usage of these applications. Parallels RAS has really developed over the 7-8 years I have been using it across several versions and a couple of re-deployments/migrations. It is a solid product for our needs.
Pros
Ease of application publishing
Secure remote gateway and integrations
Robust and redundancy can be built in
Wide range of platform support and use cases
Product support has been good when needed
Cons
Licensing, our perpetual license was forcefully removed from us after 8 years without warning, causing a doubling of the price, after providing a signed sales quote for renewal through our VAR. Parallels sales team did not seem to care, and was willing to throw away a customer who used their services for nearly a decade, and throw our VAR under the bus.
continued addition of new features for existing platforms, not just a focus on the hot new cloud offerings.
Likelihood to Recommend
Parallels RAS can be used in many scenarios, It can be a VDI platform for desktop replacement and a move to a more central virtualized infrastructure. It can allow you to publish a cloud app that can be accessed from anywhere on nearly any device avoiding the need to install anything on device. I can see its value in Retail, Remote services, Manufacturing, schools, etc. anywhere with an internet connection. It adds a secure layer in front of RDP services. It can be used to allow secure access to desktops or laptops from outside the office if this is something you need to do.
VU
Verified User
Engineer in Information Technology (Marketing & Advertising company, 51-200 employees)
The Parallels RAS allows us to work from home efficiently and effectively through remote desktops that are completely secured and with great speed which enables our employees to work at their greatest potential. This helps our organization to expand IT infrastructure and provide and restrict access of proprietary softwares at any time.
Pros
Remote desktops
Virtual connection
Cons
Occasionally lags due to fluctuation in internet connection
Likelihood to Recommend
We are able to setup virtual desktops with Parallels RAS. It's quick, easy to setup, swift deployment and good to use for remotely accessing desktop.
VU
Verified User
Manager in Information Technology (Information Technology & Services company, 1001-5000 employees)
Parallels Remote is extensive in ensuring various operations are accurately managed and handled remotely, which brings the teamwork together, and supports the productivity of the company. More so, Parallels Remote has inclined the coordination with different IT programs, where smooth and supported integration are well enhanced. Besides, Parallels Remote provides perfect end to end lock or encryption of data, where advanced analytics is well conducted.
Pros
Parallels Remote provides an extensive and resourceful user experience.
Parallels Remote increases the support offered by the customer desk.
The data support, compliance and consolidation are managed by Parallels Remote.
Cons
Parallels Remote is quite stable, but it also calls for extra machines and systems.
Parallels Remote is fruitful to different companies, but small enterprises are slightly ignored.
However, Parallels Remote has perfected the remote access procedure or act.
Likelihood to Recommend
Parallels Remote is constant and professional in delivering quality services for remote collaboration, application sharing, and database management. The universal access of Parallels Remote delivers accurate inference, more so in matters of database analysis and complaisance. The seedy navigation of all communications proceedings and back up systems give Parallels Remote more support and acceptance to new users.
Easy access to my popular desktop softwares with just one click, all those applications accessible via my tablet and laptop with high security. I use this platform to access the software and files at my workplace, and I spend many hours working remotely on company projects and at the same time continue my higher education. In every way, it has helped me a lot in saving money and time so that I can grow better in the work environment.
Pros
Very high speed and no data transfer lag
Secure and safe platform
It works with any device and all platforms
Cons
Add an internal VPN to connect to networks other than the work environment wifi
Building an easier application to connect clients
Likelihood to Recommend
The remote desktop option is very fast and secure and helps me a lot. Also, sometimes I need some specialized software in the work environment that requires strong hardware to run, which can be done through Parallels Remote Application Server via any devices. It doesn't matter what size your company is, I think it is important for every company to have it.
Parallels Remote ensures all the applications and business details are virtually accessed, where it offers a secure cloud space for any device or operating system. More so, Parallels Remote ensures users can work while in any locality, as accessing desktops and applications is made virtual. Again, Parallels Remote focus on data security, where standard compliance mechanisms are well deployed to strengthen the privacy that businesses need.
Pros
Parallels Remote has absolute data compliance and security.
Besides, Parallels Remote has virtual work system, which gives more collaboration.
The tool is IT prepared, where credible integration is well enhanced.
Cons
The price demands that Parallels Remote requires is hefty.
The new users experience may take a while.
However, Parallels Remote is quality in its performance and there is the free training.
Likelihood to Recommend
Parallels Remote is quality in managing most of the business roles online, where data backup and storage are well managed, and desktop and software sharing are well facilitated too. More so, Parallels Remote brings employees into a closed setup, where they communicate virtually and share concepts despite their location. Further, Parallels Remote has the required technological support for friendly business operations.
The use case is always the same: A simple way to set up application publishing for a company Problems that arise sometimes is good file integration ( like Awingu ), so users can up and download files in a much simpler way than now.
Pros
Html5 gateway.
Simplicity of installing/managing.
Compatibility
Cons
File transfers in the html5 interface.
Clipboard transfers in the html5 interface.
Likelihood to Recommend
Best suited for the management of all RDP applications where they are published through the full parallels client.
We use Parallels to distribute Windows applications to several thousand users worldwide in a cloud-based environment. Users needed to access Windows-based apps from multiple networks over the Internet, on machines where software may or may not be possible to deploy, so a web-based interface was a must. Printing is also a major portion of those custom applications, so printing functions need to be absolutely seamless and fully featured across all sorts of devices for users in very varied environments.
Pros
The printing driver is quite excellent, both in the Parallels Client and on the HTML5 client.
Setup is incredibly easy; the default setup is very functional, and adding features is a breeze.
Speed is very acceptable in general for end-users, the clients adapt quite well to the amount of bandwidth available, and features are available to adjust further.
Automation through PowerShell is great.
Support is usually quite fast and efficient.
Cons
Lots of undocumented error codes, and documentation, in general, is often lacking and often very outdated for RAS specifically.
Upgrades between versions are sometimes flaky; lots of testing is needed to ensure you have a functional gateway after an upgrade.
The Parallels console is generally quite good, but some changes are applied instantly, but others are applied after confirmation with no real feedback to the administrator.
Likelihood to Recommend
If you're a business that needs to distribute line of business or general office-type apps to remote or even local users, RAS is a great alternative compared to its overly complex competitors. Even with a small IT team, anyone can get going and produce a functional application cluster and have users onboarded in no time. Your users will be up and running very quickly for most use cases, but if you require some custom functions or if you're thinking about plug-ins or custom development, you may wish to lock elsewhere. RAS is not very easily extensible beyond automation with PowerShell, which we leverage for automatically scaling instances, but say you wished to implement AzureAD-based MFA, there's no way to do anything except TOTP-based MFA in version 18. Overall for small to large businesses, I think RAS is an excellent solution for VDI and RemoteApps-type use cases; for extremely large businesses, there'd need to be a very strong business case analysis.
VU
Verified User
Professional in Information Technology (Information Technology & Services company, 11-50 employees)
NSD Tech offers specialized cloud-based SaaS solutions to external organizations in Canada. The organizations represent a variety of userbases who use a variety of technological devices to access our cloud services. Parallels RAS enables access to the cloud service securely anywhere on any of their registered device in Canada. Parallels RAS also enables licensing management and user authorization.
Pros
Remote access to the cloud service.
Simplified implementation with detailed documentation.
Parallels RAS technical support.
Ease of access and installation to the end-users.
Enable multi-device access, controlling the concurrent access by users.
Cons
Enable users' access to their personal computer drives when accessing the cloud services through Parallels RAS.
Limiting and controlling the access to server resources for the users.
Need improvement in managing the resolution of service accessed via RAS Client (works well via RAS Browser, though).
Improve access to personal and organizational print and scanning devices from the cloud service.
Likelihood to Recommend
Parallels RAS is well suited for: multi-device and anywhere access to the cloud service for medium-large organizations; simplified automated administration in smaller teams; access to windows desktop applications on Linux, Chrome, Android, and iOS devices licensing management for the users delivering multiple cloud applications seamlessly Less appropriate for Enabling access to personal and organizational resources from the cloud service.
VU
Verified User
Program Manager in Information Technology (Information Technology & Services company, 11-50 employees)
