TrustRadius Insights for Parallels Remote Application Server (Parallels RAS) are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Flexibility in User Management: Users have appreciated the system's ease of adding and removing users for project assignments, making transitions between projects smooth and efficient. The flexibility allows for seamless adjustments to team compositions and roles as needed.
Security Effectiveness: Customers have commended the system for its effectiveness in protecting organizational information, providing a secure environment for data. This robust security measure instills confidence in users regarding the safety of sensitive company data.
Enhanced Operational Efficiency: Reviewers highlighted the straightforward infrastructure scaling process as user-friendly, improving overall operational efficiency. The simplified scaling procedures contribute to a more streamlined and productive workflow within organizations.
We use Parallels Remote Application Server (Parallels RAS) for the team to be able to connect from their work laptops to our network remotely, no matter where they are in the world. It allows them to connect to our fileserver at all times and means that we can share documentation easily between multiple computers and operating systems. We have around 300 users setup to use the service.
Pros
It does a great job of allowing us to easily connect remotely to our servers from anywhere in the world
It's very easy to use and understand
It saves our login details so we don't have to input them each time
Cons
It would be great if it was easier to be able to access folders within the Parallels environment without logging into Parallels
Occasionally drops connections
More Windows support articles would be great
Likelihood to Recommend
I believe it is well suited for anyone wanting to connect to machines remotely for example if specific servers are required for certain tasks. In our case it's really helpful for our Finance team who run a specific Finance server with finance related software. It allows them to use the power and licenses on the server without needing to be at the site. This has been really helpful in improving our productivity and flexibility.
VU
Verified User
Manager in Information Technology (Non-profit Organization Management company, 201-500 employees)
Remote access to legacy server based applications is a real challenge that we were able to securely address using Parallels Remote Application Server (Parallels RAS). The performance was great and our user base appreciates the ease of use. For the investment, Parallels has completely met our needs and we would enthusiastically recommend Parallels for any organization who needs to securely provide remote access to applications. We have also used Parallels Remote Applications Server (Parrallels RAS) to run Windows based apps on Apple laptops.
Pros
allows remote access to legacy applications
allows access to applications built for one operating system from a different operating system
Increases performance for applications which struggle to perform properly over network hops
Cons
Parallels Remote Application Servers (Parallels RAS) does what we need in the way we need it so we see no need for improvement.
Likelihood to Recommend
Parallels excels at [providing remote access to legacy applications. We have not used it in any other way so I cannot comment as to areas it is not well suited for,
Parallels Remote Application Server (Parallels RAS) replaced Citrix in our organization as our primary application delivery and RDS service. We use the platform to provide line of business apps and desktops to our users both remote an in office. Using the product we are able to dynamically deploy applications to our users based on their user role. It has simplified endpoint imaging, and patching by centralizing our application management.
Pros
Ease of Setup
Good application performance
Easy to support
Flexible operating system support
Cons
Passkeys Support for Published apps is not supported
Likelihood to Recommend
Parallels RAS is a great Citrix replacement for any medium sized business. It is far easier to deploy, support and upgrade. The user experience is almost identical, and we had no trouble with the migration.
VU
Verified User
Administrator in Information Technology (Financial Services company, 51-200 employees)
We use Parallels to help facilitate remote connections to URLs and applications only hosted on our intranet.
Pros
Sandboxed Browsing.
Remote PC Connections.
SAML Integration.
Cons
O365 becomes problematic due to tokens and can only be fixed by directly signing into the server. Passthrough MFA functions would be excellent.
Ability to open Office files that are shared in hosted files shared with locally installed PC applications.
The ability for PC client configuration updates once connected to the remote store would be nice.
Likelihood to Recommend
It's great for hosting internal URLs and internal applications that don't require multiple calls to other servers. However, it's horrible for file shares, and the passthrough functions aren't quite there.
Hello There. We use Parallels Remote Application Server (Parallels RAS) as primary remote access path for all remote workers. We have arround 200 internal stations accesed from external by few hundreds users. The main problem we always have is to Patch the server, and keep it up with the latest updates. Last time the server was upgraded, we had to manually reconfigure from zere the new server, because it was no way to upgrade Parallels Remote Application Server (Parallels RAS), or to export/import the settings. Support is very professional, but no success. Right now we have to do patches, but of the previous experience, we are afraid to touch it. Thanks, [...].
Pros
Remote Application Server
Remote Printing
Remote access to user stations.
Cons
Provide the patches.
Make sure after pathch that all previous features are working.
Likelihood to Recommend
Parallels Remote Application Server (Parallels RAS) is good for all remote access to applications and user station, printing. We have issue on using the Parallels Remote Application Server (Parallels RAS) client when the Parallels Remote Application Server (Parallels RAS) is behind CloudFlare proxy services.
VU
Verified User
Technician in Information Technology (Hospital & Health Care company, 501-1000 employees)
We use Parallels RAS to allow our staff to access school resources from home safely and
securely.
We replaced our outdated Microsoft Remote Desktop solution with Parallels RAS, which has allowed us to offer remote desktop services to our teachers in the safest way possible, no matter what hardware they are using. Using the built-in MFA functionality, we are able to further secure the solution, affording us
a higher level of confidence that our infrastructure is safe.
Pros
Publishing resources.
Multi Factor Authentication.
Ease of navigation for users.
App stability.
Cons
nothing really.
Likelihood to Recommend
Scenarios where time is a factor in having a solution in place and up and running safely and securely. Where there are older devices that ordinarily wouldn't be up to the task of running modern apps and services. Where users need to work away from the network, and security is a concern.
We use it for a group of our users so we can manage a few apps from one server rather than multiple computers. The only issue we really have is when updating apps we sometimes have to set the save folders for each user so it doesn't save it to the profile that updated the apps.
Pros
Ease of access
Great new UI
Easy log in
Cons
Better search in star menu when looking for specific app
Dark mode seems a little light
Sometimes connect to printers is a little iffy
Likelihood to Recommend
When using a program that's for an old operating system, it's seems to be PERFECT for that especially when multiple users can then access the one VM for it when accessing certain apps. For any website stuff though I would say it's a no go of course which might be obvious.
VU
Verified User
Analyst in Information Technology (Oil & Energy company, 201-500 employees)
Parallels Remote Application Server (Parallels RAS) has been something we have used for at least 5 years, but I think probably more than that. Parallels Remote Application Server (Parallels RAS) allows for us to publish Windows desktop applications as if they are web applications without many of our users knowing this.The simplicity of setup and the speed at which the system runs for the end user.
Pros
Printer integration makes easy
Solid connection that does not drop unexpectedly like other
Easy to publish appls
Easy to troubleshoot issues
Cons
Configuration
Set it up
Troubleshooting
Likelihood to Recommend
Cross Platform Management and Resource Control is a huge beneficial factor to us in this department of our organization.
We access Windows applications globally without a VPN by utilizing Parallels Client. After discovering that Citrix and Microsoft Remote Desktop Web complicated the user experience, we decided to use Parallels Remote Application Server (Parallels RAS) instead. After three years of use, we are really pleased with the products and have renewed the contract/license for an additional three years.
Pros
Remote Access
Web Access
File Transfer
Drag and Drop
Cons
Application User Interface
Support for Low Latency
Improve File Transfer /Drag and Drop on Low latency
Faster File Transfer
Likelihood to Recommend
Since we cannot have one server on one network, it is best suited for accessing Client / Server Applications with minimal user interface and processing time with users dispersed around the globe. For use in single offices, where all users are centralized and apps may be hosted locally on a server, it is less suitable.
VU
Verified User
Employee (Oil & Energy company, 501-1000 employees)
Mostly to easily configure and control access to Azure Virtual Desktop. The business problems it addresses is reducing backend management and providing secure access to our main line of business app. We have 550 licenses.
Pros
Good web browser based access to resources
flexible configuration on a per group or per user basis
much easier configuration and management of Azure Virtual Desktop
Cons
Local desktop management
kiosk mode
policies
Likelihood to Recommend
Suited for secure Cloud or centralised datacentre based access, not quite as useful if you run mostly on premise.
VU
Verified User
Manager in Information Technology (Non-profit Organization Management company, 501-1000 employees)