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PaperCut

Score8.3 out of 10

35 Reviews and Ratings

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What is PaperCut?

PaperCut Software headquartered in Melbourne offers their suite of print and output management solutions including PaperCut NG as well as embedded software to supply hardware integration.

Categories & Use Cases

Reviews

What users are saying about PaperCut.
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Best printing solution out there

Incentivized
James RichardView profile
IT Helpdesk Technician in Information Technology at Smith College (1001-5000 employees employees)

Use Cases and Deployment Scope

We use PaperCut at our Higher ED institution for mobility print, web print, email-to-print, and the follow-me virtual queues. It replaced Pharos for us and was a great idea to. PaperCut has very few issues and usually the issues we do have resolve themselves.

Pros

  • Follow-me virtual queues
  • Web print for students.
  • Mobility print for personal computers on campus.

Cons

  • Better support (for us because we go through a printing company).
  • More streamlined user interface.

Most Important Features

  • Groups for users
  • Detailed info from the printers

Return on Investment

  • Cost effective
  • Better managing of costs to print.

Alternatives Considered

PrinterLogic

Other Software Used

TeamViewer

PaperCut: Doesn't Hurt As Bad As You Think

Incentivized
Brandon Burch
Coordinator of Network and Technical Services in Information Technology at Hudson Falls Central School District (201-500 employees employees)

Pros

  • Centralized printing via virtual hold / release queues.
  • Confidential and secure printing via card authentication.
  • Scan to folder/email integration with Active Directory.
  • Printer specific scripting actions give you a ton of options. The canned scripts are super helpful as they are prebuilt and need very little modification.
  • Overall printing reports are very informative.
  • Mobility Print gives you a great solution for printing from Chromebook devices.

Cons

  • Integration with Google Cloud Print never really worked for us.
  • Sometimes the job log reports are hard to follow.
  • The PaperCut application sometimes requires a machine reboot when connection to the print server is lost.

Return on Investment

  • The biggest ROI impact would be that we are saving money every year by printing less and less.
  • As part of moving towards this centralized model, we no longer purchase new printers.
  • The only negative was the initial push back from users that have been printing to local printers for years and years. This is something that will obviously go away over time.

Other Software Used

SchoolMessenger, Varonis Data Security Platform, Microsoft System Center Configuration Manager (SCCM)

Super Informative and Supportive!

Incentivized
Verified User
Executive (201-500 employees employees)

Use Cases and Deployment Scope

PaperCut is used in my organisation for printing services. When sending a print job, we can view what is in line to be printed. We are also able to view the amount of pages we have printed and total 'trees' we have used. It ensures we stay conscious of the environment.

Pros

  • Schedule print jobs.
  • Environmentally friendly.
  • History recall.

Cons

  • Not accounting for jobs that did not release.
  • Ensuring that jobs sent through are processed.
  • Greater description of tree size etc for reference.

Most Important Features

  • Environmentally friendly.
  • Ensures visibility.
  • View history of print work.

Return on Investment

  • Positive as we save paper.
  • Positive as we are aware of our job prints.
  • Negative as jobs that are not processed are still accounted for.

Alternatives Considered

Vistaprint

Other Software Used

Google Ads (formerly AdWords), Microsoft 365 (formerly Office 365), Google Analytics

Effective printing using PaperCut

Incentivized
Verified User
Manager in Human Resources (1001-5000 employees employees)

Pros

  • Run reports to view print usage by department, employee, site, etc.
  • Helpful in capturing trends.

Cons

  • Less employee friendly, as they feel like they are being watched.
  • Needs approvals while printing certain documents, hence it leads to employee frustration when they are not able to print right away.

Return on Investment

  • The software has helped us identify places where company property is being misused.
  • Helped minimize wastage of paper, hence it is environment friendly.

PaperCut -- Cuts up the competition when it comes to printing

Incentivized
Verified User
Professional in Corporate (1-10 employees employees)

Pros

  • Web printing: I can be anywhere and print a document to the printer in the office.
  • Price Per Sheet Transaction: I can load my printer up with $50 at the start of the month, and track how much I'm spending in printing.
  • Computer integration: I have a Mac and my coworker uses a PC. This works flawlessly on both.

Cons

  • The initial set up is a bit of a burden, and isn't truly user-friendly.
  • The web print feature can get hung-up some times and there isn't a way to cancel when a job is "processing."
  • The MacBook top bar item isn't always stable.

Return on Investment

  • Positive: Cut back on printing as a whole.
  • Positive: Tracking our monthly spend on tracking.
  • Positive: I work in a shared workspace, and I'm not footing the bill for other companies.

Other Software Used

monday.com, QuickBooks Online, Audacity