Oracle Sales Reviews & Insights

Score8 out of 10

162 Reviews and Ratings

Community insights

TrustRadius Insights for Oracle Sales are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Sales Process Support: Users have consistently found the tool invaluable for guiding customers through the buying process, streamlining deal closures, and automating various sales tasks to enhance overall efficiency.

Enhanced Collaboration Features: Reviewers highly appreciate the tool's robust features that not only facilitate seamless product configuration but also significantly improve collaboration with customers, leading to strengthened customer relationships and increased satisfaction.

Comprehensive Data Management Capabilities: Customers have lauded the tool for its extensive range of capabilities in managing customer data effectively, optimizing pricing strategies, efficiently handling quote management processes, as well as generating detailed reports on opportunities and leads for informed decision-making.

Oracle Sales Reviews

2 Reviews

Engineering

Modernize sales and marketing strategies

Rating: 10 out of 10

Incentivized

July 25, 2018

Use Cases and Deployment Scope

Oracle CRM is used to improve customer experience with our brand regardless of where the interaction takes place. It also enables us to make use of modern marketing strategies such as personalized and timely automated messages to prospects, leads, opportunities and customers. It also combines marketing data obtained from various channels and makes it accessible to the right persons in the company simultaneously. Oracle CRM modern selling tools have enabled us to optimize sales, automate marketing and campaigns and drive demand for products in all channels.

Pros

Optimize marketing and selling
Combining marketing data and providing analytics
Complete, flexible and reliable CRM solution
Drives rapid business growth

Cons

Sometimes it is slow to load
Customization can be resource consuming

Likelihood to Recommend

Oracle CRM is well suited in a business that aims to track all customers, prospects, opportunities, and orders. It is also an important marketing tool that drives sales and demand for products on all channels and would be suitable in such a scenario.

Jackson Waithaka

Electrical Engineer in Engineering at kplc (Utilities, 5001-10,000 employees)

Vetted Review

2 years of experience

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LaserTech's view of Oracle Sales Cloud

Rating: 8 out of 10

Incentivized

January 29, 2016

Use Cases and Deployment Scope

Laser Technology, Inc. (LTI) was one of the early adopters for Oracle Sales Cloud (OSC). We implemented on Release 5. LTI has around 30 current users working in the solution working worldwide. As the product matured, the more user we incorporated. We utilize the Classic UI (Desktop), Simplified UI, Oracle Sales Cloud App for iPads, iPhones and Androids, Social Network along with the Outlook plug-in. LTI's Outside Sales Representatives live and breathe in the OSC. This solution helps them organize their days and have become more efficient. The OSC solution promotes positive teamwork between the Outside Representatives and their Inside Sales Support by having the same vision of a Customer in Leads, Opportunities and Activities. Our Managers have more visibility on the progress of their team.

Pros

Immediate vision of transactions between the Outside and Inside Sales team for a positive teamwork experience.
Oracle Sales Cloud mobile applications "Around Me" function to locate existing Opportunities or prospects in their current physical area.
Oracle Social Network is valuable for communication on Leads and Opportunities.

Cons

Monthly maintenance outage could be decreased.
Multiple levels of support assigned when entering in a Service Request.
More serve filters setting for the Outlook plug-in after an update.

Likelihood to Recommend

Oracle Sale Cloud is well suited for our Outside Sales Representatives in the field. Utilizing the mobile functionality greatly increases documenting Activities for a Customer accurately.

Victoria Novosad

Engineering /Oracle Applications Specialist in Engineering at Laser Technology, Inc. (Electrical/Electronic Manufacturing, 51-200 employees)

Vetted Review

3 years of experience

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