Endpoint Security meets minimal requirements but UI is cumbersome to use
Pros
- Functionality meets minimal requirements, since it performs forensic investigations as advertised.
Cons
- Their UI definitely needs to be more user-friendly, right now it is very cumbersome to run and view investigations.
- Authentication mechanism should be a simple username/password, not certificate-based which is difficult to manage.
- Needs better support documentation for the product, it is difficult to find solutions to issues that we run into.
Return on Investment
- One negative impact would be that since the UI is cumbersome to use we would need to spend more money on training which is not always feasible.
- Another negative impact would be that since there is not much support available this slows down investigations due to finding out how to troubleshoot and fix functionality issues.
- One positive impact would be that since it meets minimal requirements when it comes to forensic analysis it gives us visibility on any malicious activity occurring on a user's endpoint.
