TrustRadius: an HG Insights company

OnShift

Score7.4 out of 10

10 Reviews and Ratings

What is OnShift?

OnShift delivers cloud-based human capital management software and proactive services to solve everyday workforce challenges in healthcare. Offered through a suite of products for hiring, scheduling and employee engagement, the vendor aims to drive quality care by empowering providers to staff consistently and efficiently.

Our organization APS and payroll improvement..

Use Cases and Deployment Scope

OnShift is our basic scheduling tool for our agents and other team leaders and quality and all departments. Schedulers and managers use OnShift to communicate via text with employees, to communicate open shifts, and to manage callouts. We also use OnShift for Payroll-Based days working, whereby staffing hours are reported, regulation, more than help full on that.

Pros

  • Scheduling and creating, managing, modifying schedules.
  • Payroll and easy to enter numbers, download CVS and calculating the agents salary.
  • Send mass texts to employees as needed.

Cons

  • Easily filling shifts.
  • Downloading schedules to an Excel file or spreadsheet that is easy for employees to read.
  • Let the agents get know better as sending a samples.

Most Important Features

  • Communication with employees more easier.
  • Analytics ties in both payroll and scheduling.
  • Easily filling shifts.

Return on Investment

  • Major the performance of the agents.
  • Easily communicating with employees regarding open shifts
  • Calculating the payroll of every one of the organization

Other Software Used

Playvox, SmartLinx Solutions, HeraSoft

OnShift easy and friendly use for all kinds of needs

Use Cases and Deployment Scope

the payroll benefit of this program OnShift is one of the industry-leading technologies in my personal opinion. it offers such great features and makes payroll processing such a breeze and the data entry is an awesome feature as well. there are so many benefits that make it a very seamless interface program and would highly recommend this product to anyone looking for a good payroll tool for your company. I personally love this product because it makes doing payroll and keeping track of everything very organized all in one place saving time and energy

Pros

  • reduces time and costs
  • easy to manage payroll and attendance
  • background screenings

Cons

  • sometimes the program freezes
  • saving time by having everything all in one place
  • very easy to see your schedule in one click
  • the mobile app needs improvement

Most Important Features

  • payroll
  • organization
  • saving time
  • data entry

Return on Investment

  • easy to manage payroll
  • easy to track employees time
  • save money by faster tracking

OnShift - a Powerful Scheduling Partner

Pros

  • Scheduling - ease of creating, managing, modifying schedules.
  • PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
  • Communicate to employees regarding open shifts, share open shifts with staff.
  • Send mass texts to employees as needed.

Cons

  • OnShift's Text2Hire software for texting current applicants is not as flexible as other platforms and too pricey for the quality of the product.
  • Downloading schedules to an Excel file or spreadsheet that is easy for employees to read and understand is an issue.

Return on Investment

  • Easily filling shifts - reduced OT usage.
  • Easily communicating with employees regarding open shifts - reduce OT, better care provided to patients/residents.
  • PBJ reporting - easily performed, reports easy to read, ensure maintaining CMS 5-Star Staffing rating.

Alternatives Considered

SmartLinx Solutions

Other Software Used

ADP Workforce Now, Relias Learning Management System, Microsoft Office 365

Best way communicate with your Employees

Use Cases and Deployment Scope

I am working with Healthcare client and for them Onshift is one of the best software to maintain their work life balance. It focuses on improving daily lives of their healthcare employees and brings out the best in them which overall increases the productivity. It focuses on re-defining the employees experience and improving it in the best way.

Pros

  • Maintains Employee's data their time and attendance
  • Improves their Work Life balance
  • Talent acquisition

Cons

  • Problems with app permission
  • Could be more robust

Most Important Features

  • Trust and data security
  • Data management
  • Great for tracking purpose

Return on Investment

  • It doesn't work for few users
  • Could be more stable

Alternatives Considered

Bigin by Zoho CRM

Other Software Used

ClearCompany, ADP Streamline Payroll, Zoho People

New user experience on work enviroment

Use Cases and Deployment Scope

We were trained on this software for the possible use at managing our taskforce in an specific proyect, the interface its very user friendly, most of the information its on real time, we were able to make the proper schedule of work times without any issue whatsoever, the limit is the one that the nain user will give it.

The design feels young and fresh, it dosnt feel barebones like other softwares in the market, what i liked most is how detailed and clear its all the information on screen but thats my personal opinion, the main reason why it was assigned for our project was because how easy was to understand the main function and that was the overall opinion of most of the people on training.

The above was very important as let us have an easy supervision of the taskforce without much trouble.

Pros

  • Management
  • Easy of use
  • Important advanced options
  • Excelent design

Cons

  • Specific data on checkings
  • faster log in options
  • additional windows

Most Important Features

  • Price
  • Tranining time
  • Options

Return on Investment

  • resourcefulness
  • management
  • lost times

Alternatives Considered

Paycor

Other Software Used

Paycor