OSV's raving fan.
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
OSV is our business partner in net pay, tax, and garnishment services. They support our payroll process on a daily basis by making our net pay deposits, garnishment payments, and filing and depositing our tax reports and withholdings. OSV solves any tax agency inquiries and supports us while we pursue compliance.
Pros
- timely filings and deposits for income tax withholdings.
- Accurate payroll deposits.
- Timely response to inquiries.
Cons
- There are occasional occurrences where tickets are mismanaged. We've had instances where tickets were not sent to the proper department or responses to our tickets that settlement runs were not found because the ticket had already been processed. These were not critical issues, but the client can cause doubt in the expertise that I have come to expect from OSV.
Likelihood to Recommend
I see OSV as a trusted partner for the services we've elected. The reports they provide as part of their services are the most useful and very clear to understand.