TrustRadius: an HG Insights company

One Source

Score7.9 out of 10

7 Reviews and Ratings

Get a Demo

What is One Source?

One Source is a Communications Lifecycle Management (CLM) services partner that provides a cohesive view into telecom connectivity portfolio, proactively optimizing expenses and inventory based on business needs and actual usage. They are headquartered in Greenville.

Categories & Use Cases

Reviews

What users are saying about One Source.
View all reviews

Easy and Reliable

Incentivized
Ramon Montoya Escobar
Administrative Assistant in Legal at Anderson Busines Advisors (5001-10,000 employees employees)

Use Cases and Deployment Scope

The way we used One Souce was with our day-to-day communications. They would help us with processing our telecom invoices and they made it very easy. One source made it really easy to figure out who is calling you because they would display all of the information of the caller.

Pros

  • Informative
  • Accurate
  • fast processing

Cons

  • Better chats or online troubleshooting options
  • Not too many dislikes

Most Important Features

  • Communications
  • Sourcing
  • Marketing

Return on Investment

  • Improved speed
  • efficient communication
  • technical issue

Alternatives Considered

RingCentral Contact Center

Other Software Used

RingCentral Contact Center, 8x8 Contact Center, Call Center Designer

A great tool for expense organization

Incentivized
Verified User
Analyst in Information Technology (1001-5000 employees employees)

Use Cases and Deployment Scope

One Source enables our company to sort through many records at once, perform user management, and enable quickly updatable database entries to track everything across the entire organization, from time cards to status to employee records.

Pros

  • Sorting
  • Database Entry
  • Stability

Cons

  • UI
  • Updates
  • Java Compatibility

Most Important Features

  • Database Access
  • Sorting
  • Stability

Return on Investment

  • Clear sense of where money is going
  • Ability to take snapshots in time
  • Scalability