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Omnissa Identity Services

Score7.9 out of 10

18 Reviews and Ratings

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What is Omnissa Identity Services?

Omnissa Identity Services, replacing Workspace ONE Access or the former VMware Identity Manager, provides multi-factor authentication, conditional access and single sign-on to SaaS, web and native mobile apps.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Omnissa Identity Services has to offer, as determined by TrustRadius' reviewers.
Based on 18 ratings of Omnissa Identity Services's features
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Top Performing Features

  • Multi-Factor Authentication

    Using multiple, independent components to gain access

    Category average: 8.5

  • ID-Management Access Control

    Authorization or restriction of access to information depending on role

    Category average: 8.8

  • Password Management

    Self-help capabilities the help users recover forgotten passwords, etc.

    Category average: 8.6

Areas for Improvement

  • ID Risk Management

    Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences

    Category average: 8.3

  • ID Management Single-Sign On (SSO)

    The ability to login to the system once, gaining access to all systems without the need for logging in again

    Category average: 9

Reviews

What users are saying about Omnissa Identity Services.
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Capable Digital Workspace.

Incentivized
RASHAB KAUSHIKView profile
Research Analyst in Legal at Neotas (51-200 employees employees)

Use Cases and Deployment Scope

Workspace ONE Access solves a wide range of business issues, although it is mostly utilized in our organization for two-factor authentication. Workspace ONE Access was utilized by our company to implement two-factor authentication or to limit access to particular resources. By leveraging Workspace ONE Access to monitor user activity or enforce corporate standards, we also used it to increase compliance. It was also utilized to give Single Sign-On (SSO) or to develop unique workflows in order to increase productivity.

Pros

  • Secure Access to organisation data and applications.
  • Multiple user identities logins.
  • Simplifying resources to corporate entities.

Cons

  • Support for more Single Sign-On (SSO) protocols.
  • More comprehensive dashboards and reporting.
  • Greater integration with other VMware products.

Most Important Features

  • Multi-factor Authentication accessing applications or Data provides better security infrastructure.
  • Managing multi user identities.
  • Creating custom workflows.

Return on Investment

  • Better control over organization data and its applications.
  • The software has frequently allowed us to save money on application security and mobile device management.
  • It offers a lot of features that may be adjusted to meet the requirements of our particular business demands, which has increased efficiency and security for our organization.

Alternatives Considered

LastPass for Business and Okta Workflows (Azuqua)

Other Software Used

RocketReach.co, Atlassian Confluence, Brandwatch

VMWare Identity Manager is great for Enterprise Remote Data and Application Delivery

Incentivized
Verified User
Engineer in Information Technology (1001-5000 employees employees)

Pros

  • It provides an "SSO" type experience for access to applications and data. Users sign in to one "portal" and then have access to whatever university systems they need to do their job.
  • It greatly simplifies securing these types of access. Firewall rulesets can be made much simpler and easier to manage, as well.

Cons

  • There is not a ton of look/feel customization for VMWare Identity manager. We have had some complaints about the icons for the delivered applications, and it's very difficult to set up custom icons.
  • Integrating Identity Manager with our enterprise authentication solution, which is based on AD FS was not immediately intuitive or easy to do. It was possible, but it took some work.
  • Integrating Identity Manager with VMWare's own TrueSSO product (to allow certificate based authentication to work with MFA) was not intuitive and took some support calls.

Return on Investment

  • We were able to replace several products from different companies with a single one. IDM replaced a Citrix farm as well as various VPN solutions.
  • Identity Manager has had a positive impact on our workload on our IT and Security engineers, as well as our desktop support group. We are now able to manage one location for application delivery instead of many, and security and other troubleshooting is much simplified, which means a lighter workload for those groups.

Other Software Used

VMware ESXi, Duo Security, VMware Horizon View