TrustRadius: an HG Insights company

Nextpoint

Score7 out of 10

7 Reviews and Ratings

What is Nextpoint?

Nextpoint headquartered in Chicago offers their eDiscovery solution, a cloud-based discovery software available with both free and subscription based service levels.

Categories & Use Cases

NextPoint is the real deal in eDiscovery!

Use Cases and Deployment Scope

I use NextPoint on a daily basis for all my eDiscovery needs - from document review to document production, the software meets a plethora of needs for both our internal needs and the needs of my clients.

Pros

  • Processes eDiscovery
  • Provides a platform for documents to be reviewed for relevancy and privilege.
  • Prepares documents for production.
  • Allows you to prepare a privilege log.
  • Allows you to share a collection of documents with specific people.

Cons

  • Easier customization of its grid view.
  • Easier customization of its coding panel.
  • Easier way to use split screens/view documents.

Most Important Features

  • Ability to quickly/easily process eDiscovery.
  • Ability to quickly/easily review documents for production.
  • Ability to quickly/easily produce documents.

Return on Investment

  • N/A

Other Software Used

QuickBooks Desktop Enterprise

Best E-Discovery Option for Small and Mid-Sized Law Firms

Pros

  • For e-discovery software, Nextpoint is extremely user-friendly compared to some others on the marketplace.
  • For document review, Nextpoint's user interface is very intuitive and simple.
  • Nextpoint allows small firms to manage complicated loadfile document productions, things that would typically need to be outsourced to third-party e-discovery companies.

Cons

  • Tagging email families and related documents can take a bit longer than other e-discovery platforms.

Return on Investment

  • Nextpoint allows our firm to take on and manage cases with massive document productions, when previously we may have not had the resources to handle such cases.
  • Nextpoint enables us to generate revenue from handling e-discovery in house while controlling costs at the same time, instead of outsourcing it to a far more expensive third-party e-discovery expert.

Alternatives Considered

Relativity

Other Software Used

Relativity

Great overall value with the basic package but does not have great support levels

Pros

  • Can handle a large volume of data.
  • File room areas.
  • No hidden fees.

Cons

  • Limited organization of high volume of data.
  • I cannot see the original file structure in a visual way after import.
  • The folder screen has to be expanded to see all folders.

Return on Investment

  • Scales across cases to keep costs down for all clients.
  • The help content is hard to understand and you have to pay more for assistance.
  • Given us options that we wouldn't have otherwise.

Alternatives Considered

DISCO and Relativity

Other Software Used

Microsoft Office 365, Firm Central, Thomson Reuters Westlaw

Nextpoint: An all around flexible product that fits many needs

Pros

  • Extremely customizable.
  • OCR text recognition and search functions are extremely impressive.
  • Very user friendly. It is extremely easy to train others on how to review documents in the system and how to use the system to make the review process easier.

Cons

  • There are certain system-level things that cannot be changed. They fit nicely into most document productions but are occasionally not useful.
  • Subfolders within review databases would be beneficial. At times, organization can become a bit cumbersome because there is no way to use subfolders within a folder in a database.
  • Adding the ability to generate reports into systems other than Excel would be a plus. A Microsoft Word based report would be great.

Most Important Features

  • Customization
  • Ease of use
  • Competitive and unique pricing structure

Return on Investment

  • Positive overall. We have been able to maintain client relationships and try to build new ones based on what Nextpoint offers.
  • Pricing method makes it more profitable and cost-effective to use NextPoint on several projects simultaneously.

Alternatives Considered

Relativity and Time Matters

Other Software Used

Time Matters

Best eDiscovery platform and company I have ever worked with - bar none!

Pros

  • Importing data is a breeze with Nextpoint.
  • Customer support is above and beyond any in the industry.
  • From collection to culling, to review, processing and production - this is by far the best program.
  • The Nextpoint team is constantly improving upon its great products and keeps users powered up and educated, using customer feedback.

Cons

  • Can't think of anything - they are always improving their product to meet the customers' needs.

Most Important Features

  • Importing in-house
  • Production in-house
  • Review and tagging capabilities
  • Ability to prepare presentations directly from database sources - seamless.

Return on Investment

  • This program pays for itself in time and money saved versus traditional eDiscovery platforms.
  • For less than $1,000 a month, all databases for all cases can be processed and produced for us with this program. It cuts out the middle man and the hidden expenses, costing the firm and the client far less than other eDiscovery programs.

Alternatives Considered

Relativity, Ipro for enterprise and Discover360