New Relic Reviews & Insights

This product assessment synthesizes insights from 10 recent reviews covering 9 dimensions of New Relic. New Relic is primarily used for monitoring and observability, with 90% of reviewers citing this as a core use case. The platform excels in application performance monitoring and alerting, allowing organizations to proactively identify and resolve issues, as highlighted by 60% of reviewers. Users appreciate the ability to track transactions, identify performance bottlenecks, collect logs, and create custom dashboards using NRQL. New Relic's full-stack monitoring capabilities improve visibility, contributing to faster incident response, as noted by 30% of reviewers. It also aids in cloud migration by reducing risk through real-time data and consistent monitoring, according to 40% of reviewers. However, a significant concern is the user interface, with 40% of reviewers finding it overwhelming or difficult to navigate. Cost and pricing are also notable considerations, mentioned by 40% of reviewers, particularly as usage scales. While 50% of reviewers noted improvements in performance and efficiency, and 40% saw improved visibility contributing to ROI, potential challenges in setup complexity and unpredictable pricing were also raised by 20% of reviewers. Alternatives mentioned include Grafana, Elasticsearch, and Splunk, suggesting a competitive landscape in monitoring and logging solutions.