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New Relic Mining, Quarrying, and Oil and Gas Extraction Reviews & Insights

Score7.8 out of 10

307 Reviews and Ratings

Who Buys & Uses New Relic

Based on 18,907 HG Insights installations.

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Insights from New Relic Reviewers

Based on 10 verified reviews published in the last 18 months


Synthesised from 10 reviews | Last Published April 23, 2026


This product assessment synthesizes insights from 10 recent reviews covering 9 dimensions of New Relic. New Relic is primarily used for monitoring and observability, with 90% of reviewers citing this as a core use case. The platform excels in application performance monitoring and alerting, allowing organizations to proactively identify and resolve issues, as highlighted by 60% of reviewers. Users appreciate the ability to track transactions, identify performance bottlenecks, collect logs, and create custom dashboards using NRQL. New Relic's full-stack monitoring capabilities improve visibility, contributing to faster incident response, as noted by 30% of reviewers. It also aids in cloud migration by reducing risk through real-time data and consistent monitoring, according to 40% of reviewers. However, a significant concern is the user interface, with 40% of reviewers finding it overwhelming or difficult to navigate. Cost and pricing are also notable considerations, mentioned by 40% of reviewers, particularly as usage scales. While 50% of reviewers noted improvements in performance and efficiency, and 40% saw improved visibility contributing to ROI, potential challenges in setup complexity and unpredictable pricing were also raised by 20% of reviewers. Alternatives mentioned include Grafana, Elasticsearch, and Splunk, suggesting a competitive landscape in monitoring and logging solutions.


  • Proactive alerting and monitoring capabilities enable quick issue identification and resolution, preventing customer impact (60% of reviewers).
  • Comprehensive application performance monitoring and logging provide detailed insights into system behavior.
  • Facilitates faster incident response through real-time data and centralized dashboards (30% of reviewers).
  • Reduces cloud migration risk by providing consistent monitoring and increasing confidence in the migration process (40% of reviewers).
  • Improves DevOps efficiency by streamlining deployment pipelines and minimizing resource optimization time.
  • User interface can be overwhelming and difficult to navigate, especially for custom dashboards and trace analysis (40% of reviewers).
  • Pricing model can become expensive as usage scales, particularly with expanding IoT deployments and log management (40% of reviewers).
  • Setup complexity can pose challenges in realizing the full ROI (20% of reviewers).
  • Unpredictable pricing makes cost forecasting difficult (20% of reviewers).
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