NeverBounce a ZoomInfo company

Score8.2 out of 10

39 Reviews and Ratings

What is NeverBounce a ZoomInfo company?

NeverBounce is a suite of email verification tools and service, acquired by DiscoverOrg (now ZoomInfo) in 2019. NeverBounce is a ZoomInfo company.

Categories & Use Cases

Email Verification

Karam Al-Hassanieh View profile

Account Executive in Sales at Case IQ (51-200 employees employees)

Use Cases and Deployment Scope

NeverBounce a ZoomInfo company ensures that we can maintain a healthy domain and make sure we end up in people’s inboxes rather than their junk folder. We often use this for outbound emailing and multi-threading to different people that are involved with open opportunities.

Pros

Verify email
Bulk verify emails

Cons

More accuracy in the email validation - not always correct.

Return on Investment

Healthier email domain
Higher response rate

Usability

Alternatives Considered

Snov.io

Other Software Used

LinkedIn Sales Navigator, ZoomInfo Sales

Varun Naidu View profile

Regional Head - Inside Sales in Sales at Darwinbox (1001-5000 employees employees)

Use Cases and Deployment Scope

Darwinbox has a dedicated Lead development team focuses on sourcing contacts details such as Emails for the prospects. Then they use NeverBounce a ZoomInfo company as a single source of truth to verify if these email ID's are valid or not. Its used for almost close to 700 contacts a week and helps the Business development team reach out to the prospects in a more verified manner.

Pros

Verify Email ID format
Verify if its a catch all domain
Verify if the email will get delivered or not

Cons

The bulk verification process could be more simpler
The catch all domains could have better explanation

Return on Investment

NeverBounce a ZoomInfo company helped us focus on the right prospects
BDR's and SDR's dont waste time figuring out if their emails will get delivered or not
This helps business development team also focus on other imp aspects of what they are supposed to do.

Usability

Alternatives Considered

ZeroBounce

Other Software Used

Dripify, Outplay, HubSpot CRM, Lusha, LinkedIn Sales Navigator

Verified User

Director in Marketing (1-10 employees employees)

Use Cases and Deployment Scope

We email campaigns for clients and ourselves, and NeverBounce is one of the email verification tools we use to ensure we are using accurate data that will be delivered to prospect mailboxes. We also use NeverBounce to ensure we upload accurate data into our CRMs for us and our clients.

Pros

Verified Data.
Reduce email bounce rate.
Bulk email list cleaning.

Cons

More expensive than other solutions.
Validity of unknown email addresses.
Poor customer support.

Return on Investment

High performing email campaigns.
Accurate CRM data.
Strong email deliverability and negligible bounce rate.

Usability

Alternatives Considered

Bouncer

Other Software Used

HighLevel, ActiveCampaign, Bouncer

Verified User

Director in Marketing (501-1000 employees employees)

Use Cases and Deployment Scope

We use NeverBounce a ZoomInfo company to identify bad email IDs of our target prospects which may no longer be valid and can lead to email bounces and thus bad sender reputation. Any email ID which is invalid is flagged in this tool and it says why it is invalid (inactive domain, missing recipient inbox etc.). The scope of our use case is limited to identifying corporate email of our ICP audience and validating if they are still valid.

Pros

Accuracy in email validation
Integration with ZoomInfo and other martech stacks
Customer support

Cons

More detailed reason of why a particular domain/email is flagged
Automated proactive notifications when a specific email in our DB becomes inactive
No restriction on credits usage as our geography targets may lead to more volume of ICPs

Return on Investment

Better contact accuracy
Better email sender reputation and domain health
Higher productivity

Usability

Alternatives Considered

ZeroBounce

Other Software Used

Gong, ChatGPT, Pendo.io, ChurnZero

Verified User

Executive in Marketing (501-1000 employees employees)

Use Cases and Deployment Scope

We run any email address that “goes into” our Marketo instance through never bounce before it is synced to SFDC or used for any emailing purposes, etc.

Pros

Quick upload.
Quick check.
Quality file push on the other side without extra errors in a CSV that sometimes happen.

Cons

Complaints from sales reps who swear certain emails are working and valid but never bounce say otherwise.
Too few buckets to categorize emails in.

Return on Investment

It’s helped with assurance on email.
Data governance.
Layered filter to fight blacklisting.

Usability

Alternatives Considered

Adobe Marketo Engage and Outreach

Other Software Used

Adobe Marketo Engage, Salesforce CMS, Outreach, Microsoft Power BI