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TruView

Score8 out of 10

17 Reviews and Ratings

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What is TruView?

NETSCOUT TruView is a unified network monitoring and APM tool. TruView is deployed as hardware on-premises, and it can automate capacity planning and environment discovery and configuration.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features TruView has to offer, as determined by TrustRadius' reviewers.
Based on 17 ratings of TruView's features
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Top Performing Features

  • Automated network device discovery

    Automated network device discovery allows all devices in the environment to be found and tracked

    Category average: 8.3

  • Network monitoring

    Monitoring network device availability and performance indicators like bandwidth, packet loss, CPU, WAN links, etc.

    Category average: 9

  • Baseline threshold calculation

    Calculation of baseline thresholds so to establish warning thresholds

    Category average: 8.3

Areas for Improvement

  • Wireless infrastructure monitoring

    Ability to monitor wireless access points, controllers, and connected clients

    Category average: 7.6

  • Hardware health monitoring

    Ability to monitor key hardware metrics including temperature, fan speed, and power supply

    Category average: 9

  • Customizable reports

    Ability to schedule, generate, and deliver custom performance and availability reports

    Category average: 7.2

Reviews

What users are saying about TruView.
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TruView lets you be your Network "Big brother"

Incentivized
Claudio HofferView profile
Security Specialist in Information Technology at BRADLEY, DENKOVICH & KARAYIANNIS, P.C. (51-200 employees employees)

Pros

  • Ample visualization of the corporate network performance, making the identification and resolution of net problems easier
  • Works flawlessly with our virtual and cloud-based services, showing us who is consuming more resources.
  • Helps to identify threatening traffic patterns faster than our previous solution.

Cons

  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.

Return on Investment

  • Overall response time to a failure detection has greatly improved since we started using this tool.
  • We were able to centralize our NOC in one building. Before that, we had older and obsolete monitoring tools that required highly skilled network technicians to test and monitor our network health.
  • Preventive actions can be programmed in advance thanks to the product's early issue detection.
  • It took more time that we expected to have the system up and running as we desired. It takes a lot of teamwork and it is very time-consuming.

Alternatives Considered

ThousandEyes and SolarWinds Access Rights Manager

Other Software Used

Veritas NetBackup, Salesforce for Nonprofits, Special Agent

Visual TruView an outstanding solution!

Incentivized
Victor AranaView profile
IT Manager in Information Technology at Stoneleaf Construction LLC (51-200 employees employees)

Pros

  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.

Cons

  • As a management tool to App and Net performance monitoring the lack of knowledge from IT Admins or Net Admins can be overwhelming. Since to set all the features and customize the reports and get the most of the product the final administrator needs to fill out a decent Networking requirements.
  • TruView adapts well to large companies, but it can be a tough challenge for IT departments since it requires a lot of teamwork to achieve the potential the program has.
  • Helps out to identify issues within the LAN and WLAN design of companies but it doesn't solve the problem by it's own, it gives you the root cause of configuration and design issues.

Return on Investment

  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.

Alternatives Considered

SolarWinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer and Nagios

Other Software Used

Nagios, SolarWinds Network Performance Monitor, PRTG Network Monitor