#1 most frequent
United States of America
36.1%53 installations of 147
What is NETSCOUT Arbor DDoS Protection?
NETSCOUT Arbor DDoS Protection security software offers protection across multiple layers of the OSI model. It provides security measures for Layer 2 (Data Link layer) through Layer 7 (Application layer), ensuring complete protection for network infrastructure.
Categories & Use Cases
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Who Buys & Uses NETSCOUT Arbor DDoS Protection
#2 most frequent
France
8.2%12 installations of 147
#3 most frequent
Spain
8.2%12 installations of 147
A great monitoring tool for the digital environment.
Use Cases and Deployment Scope
The first and foremost use of Arbor is in our IT and networking department and it is great to monitor the flow of the traffic across the network and it is the basic problem it is dealing with. It is also assisting us in managing overlay VPNs, and as I have said that it is astounding for monitoring and from monitoring I mean the way it helps us in detecting the problem that occurs in the network. By diagnosing the problem we can prevent it from creating an impact on our business.
Pros
- It provides a real-time monitoring feature.
- It is amazing in providing us with a thorough report of the traffic and we can analyze traffic.
- We can manage overlay VPNs and BGPs and it is assisting us a lot.
- We can detect and look for any potential issue in the hotspots and if the BGP gets hijacked as well it is great for monitoring purposes.
Cons
- Arbor is a highly expensive company. this was the major reason behind not going for the Arbor sightline in the first place. Although its features are good but the cost is unjustifiable.
- The implementation and the understanding of this tool are full of complexity and perplexity.
- I am looking forward to having a new update on it. They used to update their versions quite frequently but it's been a long time they haven’t updated or maybe it is not in their priority lists right now.
Most Important Features
- Monitoring network.
- Network analytics.
- Reports it provides.
Return on Investment
- Arbor is good in empower us to monitor the issues in the network.
- We can get better traffic analytics and reports are quite detailed.
- The price is quite high which makes it a little hard choice for us.
Alternatives Considered
Cisco Secure Network Analytics (Stealthwatch)
Other Software Used
AVG AntiVirus Business Edition, Cisco 3504 WLAN Controller, Detectify
Want to prevent traffic floods? Flood some cash to Arbor!
Use Cases and Deployment Scope
We use Arbor Peakflow SP (which is being/has been rebranded to Netscout Sightline) in conjunction with Arbor TMS to provide out-of-band DDoS mitigation and traffic analytics. It is primarily used by our NOC/SOC. The SP peers with our edge routers via BGP and collects netflow and SNMP data to determine malicious attack patters and trigger alerts to let us know ASAP when we or a customer are under attack. The SP controls the TMS appliances to make BGP flowspec announcements to the edge routers (the TMS also peers with the edge routers via BGP) and offramp traffic to specific destination IP addresses on specific ports based on attack signatures and mitigation methods enabled.
Pros
- Arbor's layer 7 countermeasures are very good out of the box, but it is very easy to reconfigure values and see the impact in real-time.
- Peakflow SP provides fairly detailed traffic analysis and breakdown for top-N data such as top talkers, top ASNs, top ports and so on. They offer "SP Insight" as a product to build in more powerful reporting on the already-collected metrics with an interface very similar to Kibana or one of its many forks. We are not licensed for that so I can't speak to its capabilities.
- Arbor allows for a good amount of automation. Fast flood detection ensures that if pre-determined thresholds are quickly exceeded, preconfigured mitigations can be started or in the event of an extremely large volumetric attack you can trigger an Arbor Cloud (sold separately) mitigation or a remotely-triggered blackhole announcement to drop traffic to the attacked destination IP address(es) upstream.
- ATAC (Arbor support) is very helpful. The level of support our organization maintains covers ATAC performing all update functions to all Arbor appliances - SP and TMS.
Cons
- All Arbor products are extremely expensive. "If-you-have-to-ask-you-probably-can't-afford-it" expensive. That being said, if you play your cards right and negotiate you can get the price down a better price.
- The recently updated their API from SOAP to REST. This is a good thing. They version their API as they add and remove methods. This is also a good thing. Every time they add a new version, they immediately sunset the previous version. This is not a good thing as it requires a lot of updates to code if you were previously using a method that has been modified/deleted/renamed.
- SP with TMS relies heavily on SNMP, netflow, and BGP information. If any one of those components fails for any given router, the Peakflow system's usefulness becomes extremely limited.
- Be prepared to answer questions when you eventually receive an attack that cannot be mitigated by the Peakflow system. Eventually you will get a large volume attack that will fill your pipes before the traffic can be offramped. This isn't a criticism of Arbor specifically; there's nothing you can do about that on-premesis with an on-premesis solution. Just make sure you level-set before making a large purchase like this to avoid difficult "explain why we purchased DDoS mitigation if it can't mitigate a DDoS" meetings.
Return on Investment
- We have been able to keep our highest-priority customers up and running during long-running attacks, preventing paying out SLA credits.
- Our website and shopping carts have been victims of attacks we have been able to mitigate and avoid damage to our brand/company image.
- We have run into some appliances that have been made end of life with little notice - as little as one month. It is difficult to get a return on your investment when your intended hardware lifecycle is thrown out the window.
