We use NetScaler for external users to log in to use internal applications, some direct external accessible applications, and load balance some services. All staff depending on role and responsibility have some kind of access through NetScaler to a system or service. We migrated to this from Microsoft Remote Desktop services 7+ years ago and have been very successful since.
Pros
load balancing
virtual apps and desktops
brokering external to internal systems and services
vpn services
Cons
documentation, {...} can it be better
how-to set up a new service like webmail access to exchange, vpn services, etc
More user friendly web gui interface
Likelihood to Recommend
Remote access is second to none. It just works. Load balancing is great on this too. Though the interface can be much better to set this up. Encryption and authentication services works but its so unbelievably difficult to navigate and set up. there is virtually no good docs out there to make it easy to set up and troubleshoot. Even training courses do a poor job of helping teach students much in this area.
VU
Verified User
Administrator in Information Technology (Oil & Energy company, 201-500 employees)
