A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Professional in Marketing (11-50 employees employees)
Use Cases and Deployment Scope
We use Namecheap as our domain registrar, we have used several in the past but Namecheap is a very simple and easy tool to use when handling domains. Domains are cheap to buy and they don't charge massive fees for other domain services. They also have great customer service and solve all problems without any fuss.
Pros
Pricing - Best pricing for domains out there
Easy to renew domains - simple and easy
Cheap renewal costs - No over-pricing
Great support and customer service
Easy to use tool and set-up - no hassel
Domain transfers - easy to send between registrars
Cons
Hosting isn't brilliant, as there are other options available which do a better job from a security stand point.
Would be great if the discounts were bigger for bulk purchases for longer renewals
The layout/dashboard could be simpler to move around - not easy to find somethings
Return on Investment
It saves us money on domain purchases and for other related services
Time - its a lot easier and simpler to do things and saves us time
Ease of use - very easy to buy and get up and running
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Director Of Digital Media in Product Management at WJCT Public Media (51-200 employees employees)
Use Cases and Deployment Scope
Namecheap is our domain registrar of choice. We switched from several different domain registrars over to just Namecheap. We have dealt with many previous registrars that have complex and confusing UIs on their control panels and that charge exorbitant fees for simple things. Namecheap doesn’t do any of that. Namecheap provides excellent customer service and an incredibly simple-to-use service.
Pros
Domain registrar
Customer service
DNS setup and propagation
Transferring domain registrations
Email forwarding
Cons
There is one search bar that is a little confusing. It’s not clear if it’s supposed to be for finding a new domain or searching for your existing domain registrations.
Emails about the DKIM and SPF records were confusing the first time I got them. The FAQs could be improved.
I’m digging deep for this, but I think it would be nice if the UI brought the user to the list of domains currently owned since that is the page I’m usually looking for when I log in.
Most Important Features
Fair, affordable pricing
Clean, understandable UI
No unrelated offers and spam
No unexpected surprises and hidden fees
Easy to use interface
Excellent FAQs and documentation
Return on Investment
Namecheap has saved us hundreds of dollars a year on services that we were required to pay extra for by NetworkSolutions that Namecheap provides for free.
Namecheap has made managing our domains simpler, saving us dozens of labor hours a year.
Namecheap has encouraged us to experiment with new domain names to see which ones work best. We couldn’t do this with our previous registrars because it was too hard to change from one domain to another.
Alternatives Considered
GoDaddy, Google Domains, Network Solutions, Tucows, Bluehost, HostGator and DreamHost
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Founding Partner in Sales at healthcare nt sickcare (1-10 employees employees)
Use Cases and Deployment Scope
We have 6 domains and premium DNS servers with Namecheap. We are getting a good price for domains and their premium DNS service is also excellent. On top of that, excellent chat support when the need arises.
Pros
Good domain pricing.
Good premium DNS service.
Excellent chat support.
Fast DNS propagation.
Cons
Remove the pricing for premium DNS service.
Improve and make avail CDN service for non Namecheap users.
Hosting service locations to be doubled. Especially India location need of the hour.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Founder in Corporate at Raw Athletics (1-10 employees employees)
Pros
Pricing is industry best.
They make it easy and quick to renew domains.
They have great privacy WhoIs features for free.
Cons
I wonder if it's feasible to have bulk discounts or a loyalty program?
They may have this already, but features to buy and sell premium domains, or browse ones for sale, would be great.
We don't use their hosting because there are higher quality options, but it'd be great if they did better hosting so we could keep it all under one roof.
Return on Investment
Keeping all our domains all in one account is easy to manage.
Picking and choosing which services to renew makes it effortless to manage and saves time and potential future headaches.
Having free WhoIs privacy protection saves us from endless spam calls and emails, and also helps keep domain purchases private.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Namecheap's interface is clean, modern, and easy to navigate.
Most other company gouge their customers on domain renewal costs, Namecheap does NOT.
Namecheap's support service has always been fast, friendly, and 100% helpful.
Cons
There are few international domains that cannot be purchased directly through Namecheap. To work around this, I purchased the domains at another registrar and immediately transferred them to Namecheap.
Return on Investment
Namecheap's very affordable renewal rates makes a big difference with multiple domains.
The user-friendliness of the dashboard saves time.
Alternatives Considered
GoDaddy, Site5, Bluehost and Network Solutions
Other Software Used
SiteGround Web Hosting, WP Engine, WordPress, Wunderlist, Sublime Text