N-able N-central

All our customers have the N-central client installed, so we can connect remotely and perform consistent monitoring for workstations and servers. The majority also have the 'pro' features enabled, allowing us to patch and perform additional tasks easily. The majority also use EDR, which is built into the interface and allows us to see if there are any problems in a single pane of glass - very helpful when you are managing a large IT estate.

• Without N-Central, we wouldn't be able to manage the amount of customers we have.
• It allows us to grow and onboard additional customers easily.
• The licencing is reasonable and easy to cover within subscription costs.

NinjaOne, Dragon RMM (ITarian / Comodo ONE) and Splashtop

Sentinel, WatchGuard Network Security, Arcserve Backup

N-central is at the centre of our operation as it allows as to manage our client as MSP provider, automate tasks, assent inventory, remote access, patch management and so forth. Ease of management allows us to direct our resources elsewhere such as spend more interacting with customers, sales, project planning, etc.

• EDR implementation via N-able brought us over 100% ROI

Atera

Sage 50cloud Accounting, TeamViewer, AnyDesk

We used to employ N-Central MSP Manager for our corporate clients' IT asset and ticket management in conjunction with N-able N-central for monitoring, response, and remote operations.

We have since retained N-able N-central but moved to ZenDesk for our incident reposonse and ticket management.

A major pro to N-able N-central alone is its extensive functionality, monitoring, and remote control avalable for all endpoints. It's an extremely capable platform. Couple this with the native integration with other PSA services including their in-house MSP-Manager, and you havea very powerful, nearly all-in-one Managed Services technical platform.

We moved to ZenDesk for ticket tracking as it provided a smoother workflow overall for our clients and technicians.

• N-able N-central has provided our business a wealth of remote data to better provide our clients long term services.
• N-able N-central continues to shine in day-to-day in providing my compnay's ability to remote control our client's endpoints in order to provide technical resolutions.

Adobe Acrobat, Microsoft 365 Business Premium, Microsoft Teams, Adobe PhotoShop, Adobe Illustrator CC, Microsoft Visio, Windows Server, Zendesk Suite, GoodSync, SpamHero

N-able N-central is used as a central Endpoint and individual PC

management tool that allows me a global company wide view of all IT

equipment within the company. It alerts me on non compliance of any

user\PC on AV policy as well as Hardware policies such as Disk Space,

overuse of memory or any other issues where thresholds are set

• Daily reporting of Threshold alerts
• AV management
• Inventory management for both Software and Hardware

• Time saving in managing PCs remotely
• Effecient and ease of rollout
• Less requirement on onsite technical assesment

Eset Endpoint Encryption, AVG AntiVirus Business Edition and Kaspersky Endpoint Security

Zoom, TestComplete, N-able Passportal

We use it as our RMM solution and to assist with automation. It helps with remote access and monitoring of client environments.

• automation
• easy contracts

• neutral ROI
• its a must have so checks the box

Kaseya VSA and ConnectWise RMM

ConnectWise Control, ConnectWise Manage, IT Glue, BrightGauge