N-able N-central Information Reviews & Insights

Score8.9 out of 10

88 Reviews and Ratings

Community insights

TrustRadius Insights for N-able N-central are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Remote Tasks Feature: Users have found the remote tasks feature to be extremely beneficial, with many reviewers stating that it has saved them time and provided convenience in managing multiple devices without physical interaction.

Remote Support Functionality: The remote support functionality of the product has received high praise from users, who appreciate its efficiency in troubleshooting and resolving issues without the need for physical presence. Many reviewers have specifically mentioned how easy it is to remotely control user devices and initiate remote sessions.

Management Capabilities: The management capabilities of SolarWinds N-central, especially in terms of patch management and anti-virus management, are considered top-notch by users. Automatic approval and deployment of patches, as well as scheduling automatic antivirus scans, streamline the process and ensure device security without manual intervention.

N-able N-central Reviews

3 Reviews

InformationComputer Networking2Information Services1

MSP Software that works for us

Rating: 9 out of 10

Incentivized

December 17, 2024

Use Cases and Deployment Scope

N-central is at the centre of our operation as it allows as to manage our client as MSP provider, automate tasks, assent inventory, remote access, patch management and so forth. Ease of management allows us to direct our resources elsewhere such as spend more interacting with customers, sales, project planning, etc.

Pros

Remote Access
Patch Management
Automated Tasks

Cons

Slow interface
Bad mobile app

Likelihood to Recommend

N-able N-central is well suited for large organizations for IT management as well as MSP providers who manage large amounts of customers. it will allow easy management of IT resources, networks, security assesments, etc.

It would be less appropriate for small/medium size companies that have IT on staff who can implement locally hosted technology and manage it in house.

Verified User

Account Manager in Information Technology (Computer Networking company, 11-50 employees)

Vetted Review

7 years of experience

N-central Review

Rating: 8 out of 10

Incentivized

November 14, 2019

Use Cases and Deployment Scope

We use it daily in our support department. All of our technicians and sales staff have access to the N-central console for access to company assets and current device information. Servers and workstations are monitored daily. We also use it for easy windows patch management control, third party and script deployments as well as remote control of monitored devices.

Pros

Great deployment, training, and support with the product.
Windows patch management is excellent.
Great monitoring software with the added benefit of easy remote control options built-in.

Cons

It is a large piece of software and does take some time to get set-up and configured.
Limitations with some basic monitoring like site down/internet down and server state make it difficult to have accurate monitoring information.
Reports and reporting are minimal, not very customizable and not pretty.

Likelihood to Recommend

If you want relatively easy RMM with patch management control, N-central would be a good option. It can be a one-stop-shop, for RMM, Anti Virus, Backup, etc. Probably not the best fit for a larger scale company.

Robert Guy

Managed Services Adminsitrator in Information Technology at Diversified Computer Resources, Inc (Computer Networking, 11-50 employees)

Vetted Review

1 year of experience

View profile

N-central Review

Rating: 10 out of 10

Incentivized

November 14, 2019

Use Cases and Deployment Scope

We use it to manage our clients. Through N-central I can deploy patches remote into computer run remote fixes and even manage antiviruses. I can see the status of my client's devices at a glance and resolve the problems fairly quickly

Pros

Patch management.
Remote support.

Cons

3rd party application deployment is hindered by application size.

Likelihood to Recommend

If you need to manage a large group of clients and don't want to struggle or get overloaded, this is the application for you.

Howard Magnes

I.T. Manager in Information Technology at ET&T (Information Services, 11-50 employees)

Vetted Review

4 years of experience

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