Good, scalable solution for MSP with some challenges
Rating: 7 out of 10
IncentivizedUse Cases and Deployment Scope
My organization leverages N-central for our centralized managed services hub. We leverage most components of it including automatic remediation, powershell automation, antivirus module and the basic security modules. We have found the software to overall be easy to deploy for the NOC, however, the backup module is a bit archaic and the remote agent for snot support multiple screens simulatanously which most other tempting solutions support but there is enough value in the suite that it is worth using.
Pros
- Very easy deployment, all of the modules play with each other making it simple to place AV, screen tempting and management agents all in one spot.
- Automation of powershell module is great and a feature that others in this space do not have
- Linux based appliance is great if you have security conscious.
- Very easy to brand and change the look and feel of the agents and console
- Very good multitenancy separation and ability to push policies to every tenant or selectively.
Cons
- Backup module is very archaic, does not support memory based backup or hypervisor based updates, very geared towards individual workstations
- Use within a VDI infrastructure is challenging for deployment of the agents
- Most of the AV policies that come from defender are limited to working on workstation OS and not on servers.
- Reports have a weak look and feel to them and could use some data modernization, this is a place where others in this space have a huge edge over N-Able
Likelihood to Recommend
Very well suited for deployment on Azure as there is a containerized deployment that is appliance based. Very good for the MsP that is willing to put time into writing their own reports and putting some man hours in front of it to make it their own.
Vetted Review
1 year of experience