Mural Information Reviews & Insights

Score6.5 out of 10

260 Reviews and Ratings

Community insights

TrustRadius Insights for Mural are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy Usability and Engaging Platform: Many users have praised MURAL for its easy usability and engaging platform that enhances collaboration and teamwork. The user-friendly interface and good graphic interface make it seamless to adopt, with some reviewers mentioning the positive experience they had while using the tool.

Effective Collaboration Space: The effectiveness of MURAL's collaboration space in brainstorming sessions, requirements gathering, and design thinking has been commended by several reviewers. They found it to be a valuable tool for promoting innovation, facilitating effective collaboration, and fostering creativity.

Large Workspace for Strategic Planning: Several users have highlighted MURAL's large workspace as ideal for strategic planning. It allows them to easily track and develop their thought processes, providing a clear overview of conversation development. This feature increases productivity, focus, and facilitates effective brainstorming.

Mural Reviews

5 Reviews

InformationComputer Software5

AKG-Mural

Rating: 10 out of 10

Incentivized

January 25, 2022

Use Cases and Deployment Scope

Design Thinking workshops main tool between selected customers and business partners. Default Mind Map and brain storming tool during covid times between team members and also different LOBs from the organization. MURAL is a very helpful tool in order to save time for workshops internal and also external members.

Pros

Collaboration
Templates, canvas and rich palette items
Export and import options
Industry standard support

Cons

Trello Plugin
Miro Integration
More Export Option

Likelihood to Recommend

Best tool for Design Thinking
Good tool for Mind Map and Brain Storming
Should be improved for product and project management

A. Kıvanç Güler

Hybrid Cloud Automation Sales Leader, Banking & Insurance in Sales at IBM (Computer Software, 10,001+ employees)

Vetted Review

1 year of experience

View profile

Honest MURAL review! (The go-to collaboration tool)

Rating: 10 out of 10

Incentivized

November 9, 2021

Use Cases and Deployment Scope

The MURAL is a great online collaboration application for our team and many other teams in our organization. We being a team of developers, BA, Product owners troubleshoot any functionality together on MURAL's whiteboard together due to it being online and easily available, and being easy to use. MURAL is used across the whole organization as I have worked on many projects and can see MURAL being used everywhere and even I use to with my team for collaborating with my team and designing any solution.

Pros

MURAL greatly helps in designing phase of a project
It has different frameworks to define different personas, Scenario maps, hills.
Can add own customized image by uploading them on MURAL
MURAL's integrated chat service is another great feature it has.

Cons

MURAL hardly has any integration with other apps so that can be improved.
More shapes or options
Sometimes a little slow

Likelihood to Recommend

MURAL has ready-to-use templates which make it very seamless for collaboration with clients or teams. It's an on-the-go platform to create or showcase solutions with its friendly images and shapes. Sometimes it gives us ideas even during the design phase, scenarios that haven't been thought of yet. Whenever we are starting a project or a new phase of a project, MURAL is the go-to app to start brainstorming for all kinds of projects or requirements. I can hardly think of a scenario where a MURAL is less appropriate but maybe it is less useful after the completion and delivery of the project.

Madhu Mundra

Senior Software Engineer in Information Technology at Cloudwerx (Computer Software, 51-200 employees)

Vetted Review

5 years of experience

Digital Whiteboard for the 21st Century

Rating: 8 out of 10

Incentivized

July 2, 2021

Use Cases and Deployment Scope

It lets us visualize our collective thoughts, keeping everyone on the same page on a daily basis. It is used by certain users in our organization. For instance, each team has their own planning murals. These are used regularly--often daily--to show progress. The workspace also increases productivity and focus.

Pros

MURAL (formerly Mural.ly) has ready-to-use templates for everything to seamlessly collaborate with our clients and engage with them
The workspace also increases productivity and focus

Cons

MURAL (formerly Mural.ly) does take a little time to get up to speed on using it.
The sketching feature could be vastly improved to be more like concepts offers, vs the paint app on Windows computers that is currently mimics.
Unless you have certain permissions, it is difficult to change your name.

Likelihood to Recommend

The main value of this software is the collaboration aspect. I love that I can bring people together regardless of their tech fluency and with one icebreaker activity, I can get them to use the main functions they will need for the next few hours. I love that you can paste a URL and it shows a thumbnail of the article.

Berry Geller

Cloud Analyst in Information Technology at Accenture Operations (Computer Software, 10,001+ employees)

Vetted Review

3 years of experience

Virtual desk top for a group of dreamers to collaborate and innovate

Rating: 8 out of 10

Incentivized

June 30, 2021

Use Cases and Deployment Scope

MURAL [(formerly Mural.ly)] is authorized for use across the organization and is used in various forums. In particular, I've used it as a white board type space for general brainstorming, as well in more structured Design Thinking sessions with both internal and external stakeholders. Most recently we've created some workspaces relative to deriving and cascading Cultural Change content and initiatives throughout the organization, by region and LoB/team.

Pros

Collaboration space for brainstorming
Requirements gathering/definition
Design Thinking - innovation

Cons

Formatting of content - perhaps restricting standards for post-its to be consistent
Folder and copy functions confusing -- tutorials would help

Likelihood to Recommend

General brainstorming and Design Thinking activities are good application areas for MURAL [formerly Mural.ly)], in that participants can share ideas and then use the 'table top' to sort and gather them into solutions/concepts that drive to a desired outcome. Similarly can be done as a 'I Like, I Wish' type feedback board that can even remain active/available for follow-on reflection and comment.. perhaps where subsequent events are planned to build upon an initial one.

Verified User

Director (Computer Software company, 10,001+ employees)

Vetted Review

1 year of experience

Best Tool for Collaboration

Rating: 9 out of 10

Incentivized

June 29, 2021

Use Cases and Deployment Scope

It lets us visualize our collective thoughts, keeping everyone on the same page on a daily basis. For instance, each team has their own planning mural. These are used regularly--often daily--to show progress. It helps everyone on the team imagine together to unlock new ideas, solve hard problems, and innovate faster.

Pros

It's a large, virtual wall you can solve problems on visually.
You can interact with your content in new ways in MURAL (formerly Mural.ly).
MURAL is a standalone tool that does not directly integrate with other tools.

Cons

I wish you could expand the artboards more or even have the option to do multiple artboards!

Likelihood to Recommend

When one of my designers needs me to review something, we set up a MURAL and I can sketch over their designs or leave post-it notes, plug in images for inspiration, anything.

Verified User

Administrator in Information Technology (Computer Software company, 10,001+ employees)

Vetted Review

1 year of experience