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mParticle Reviews & Insights

Score8 out of 10

24 Reviews and Ratings

mParticle Reviews

5 Reviews
Enterprises (1,001+ employees)

Great Product, Great Team

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

mParticle provides the capability to collect and syndicate customer data in secure way through several integrations with our technology partners and vendors. The added flexibility of filters to transform or remove data from feeds, or leverage AWS Lambda functions makes it easy to only send the data we need, in the right format. We are also able to leverage their Data Privacy Controls to support our compliance with regulations and laws.

Pros

  • 200+ Integrations
  • Flexibility around what data to send (filters, rules, AWS Lambda)
  • Data Plans and data quarantining

Cons

  • UI improvements
  • More advanced querying interface within the UI
  • Livestream for production data

Likelihood to Recommend

mParticle is a flexible solution for data syndication between myriad inputs and outputs to different and disparate systems.
Vetted Review
mParticle
5 years of experience

MParticle - works well overall for our particular use case

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

We use MParticle to port segments we create through ADP to our respective platforms. These are ACR segments that are valuable for our digital campaigns.

Pros

  • Easy to use
  • Links to multiple platforms
  • Good customer service

Cons

  • could have a better troubleshooting guide
  • errors aren't explained well
  • the monthly limits based on MTUs

Likelihood to Recommend

I believe my team only has MParticle for a particular use case, so I can't really say for other scenarios where it is less appropriate. For our needs, Mparticle works well in order to port the audiences we need to most of our necessary platforms. The drop off isn't too significant either, so these audiences are scalable which is important as well.
Vetted Review
mParticle
1 year of experience

Great value, excellent customer service.

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Send server to server events to several platforms simultaneously Send audiences to external platforms.

Pros

  • Audience segmentation
  • Server data ingestion
  • Client services

Cons

  • Lookback window for events
  • Number of audiences available

Likelihood to Recommend

Well suited for enterprise companies that can afford the full extent of the product (not light versions) and has many millions of customers to manage
Vetted Review
mParticle
1 year of experience

Its great... If you use it 100%

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

We initially started using Mparticle as a CDP. Starting using it to ingest first-party events from the mobile apps and use the Service to service integrations to ingest data from our APIs. The main use case was to sync data downstream to other 3rd party applications like Iterable, mParticle, etc.

Pros

  • Forwarding Data.
  • Built in connectors.
  • Easy to use interface.

Cons

  • UI for events for customers takes time to update, its unreliable.
  • Hard to inspect the data once its inputted.
  • Not possible to link data with other non-customer related data.

Likelihood to Recommend

If you have a small/medium company with no data & Insights team or a very small engineering team, it could work to connect the different apps and consolidate your customer data in one place. As soon as it starts growing and requirements become more complex to link external data.
Vetted Review
mParticle
2 years of experience

mParticle Experience Assessment

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use it to capture the main events and metrics from our communication efforts to then integrate this information to Amplitude.

Pros

  • Data availability.
  • Data governance.
  • Data accuracy review.

Cons

  • Having more analytics features to transform variables.

Likelihood to Recommend

To capture real-time data is excellent. In terms of transforming the data into new variables to create user attributes it could improve.
Vetted Review