Mouseflow Professional, Scientific, and Technical Services Reviews & Insights

Score7.4 out of 10

19 Reviews and Ratings

Community insights

TrustRadius Insights for Mouseflow are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Heat Maps: Users have found Mouseflow's Heat Maps to be a valuable feature, allowing them to gain insights into how people interact with their website pages. Several reviewers have mentioned that the heat maps provide valuable information on user behavior such as where users click, how far they scroll, and where they spend the most attention on the page.

User Session Recordings: The usefulness of User Session Recordings in Mouseflow has been appreciated by multiple reviewers. They mention that when used alongside heat maps, these recordings offer a comprehensive view of how a page is performing, highlighting areas where users may get stuck or distracting elements.

Integration capabilities: Multiple reviewers have praised Mouseflow's integration capabilities with various web platforms beyond just WordPress. This makes the initial configuration easy and allows for seamless use of heat maps. Some users feel that this flexibility is invaluable as it saves time and effort in setting up Mouseflow on their websites.

Mouseflow Reviews

2 Reviews

Professional, Scientific, and Technical ServicesMarketing & Advertising2

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If you want better ROI give Mouseflow a try!

Rating: 10 out of 10

Incentivized

March 4, 2020

Use Cases and Deployment Scope

Mouseflow is used by both the SEO as well as the Web Design department. We use it along with other tools to get insights on how folks are using websites that we manage. Mouseflow has had some significant upgrades recently and has added additional functionality to its heat mapping and recording user sessions. If you have not used a tool like this and you are involved in any way in providing a better user experience on websites you are missing out. It is amazing what a tool like Mouseflow can tell you about how people use a website. It allows us to make design decisions based more strongly on data as opposed to experimentation.

Pros

Mouseflow does a great job creating wonderful Heat Maps. These allow you to really see how people are interacting with a page. Great data if you want to create better flow in your pages.
The User Session Recordings are also especially useful and when used in conjunction with the heat maps you can really get a feel and a look at how a page is working. This lets you see where people get stuck, elements that might be distracting, etc.
In the area of the heat maps Mouseflow can handle A/B testing which I think is priceless.
Another advantage to Mouseflow is that unlike many of these types of tools Mouseflow integrates with most Web platforms, well beyond WordPress.

Cons

Some of the recent changes have included the addition of a funnel builder as well as the ability to create forms. Hopefully, Mouseflow stays true to its core which is heat maps and recordings.
I won't say the features are hard to use, the platform is well laid out. What does take some time if you are not familiar with this type of data is getting a feel for what you are looking at. It is worth the time though.

Likelihood to Recommend

These types of tools are not inexpensive so we pick and choose the site we are going to run it on. We do not generally use Mouseflow on websites that are not monetized in some way. However, if a web site has to perform a function such as sales, calls to action, etc. then this tool can make the job of making a page do what it is meant to do much easier. I think with the sophistication of both Web Site and Web Site users these types of tools are essential to creating the best UX possible.

Jeff Smith

Owner Principal in Marketing at Montana SEO Services, LLC (1-10 employees)

Vetted Review

2 years of experience

View profile

Reliable mouse/screen tracking software for websites.

Rating: 8 out of 10

Incentivized

December 3, 2018

Use Cases and Deployment Scope

I use Mouseflow to explore how users are interacting with websites that I build and manage. This helps me test for usability issues and understand how users are navigating the site in a way that aggregate analytics data doesn't provide. This has helped me identify problem areas of our sites and find solutions that help users have a better experience interacting with the site.

Pros

Reliable screen recording.
The ability to filter recorded sessions by a number of variables.
Heatmaps and scroll maps.

Cons

Screen recording on mobile devices can be a little clunky.
I would like to only record sessions from a specific geographic area, but don't have the option. I can filter afterwards, but would prefer to exclude traffic that is not local altogether.
Filtering options don't allow me to filter recordings based on a partial URL.

Likelihood to Recommend

Mouseflow is well suited for marketers and website administrators who would like to record user activity on their website to solve marketing and usability problems. Out of all of the solutions that I've tried, Mouseflow has been the most reliable. They offer a free tier so you can get started with the service without the risk of investing budget in expensive software.

Verified User

Executive in Marketing (201-500 employees)

Vetted Review

3 years of experience

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If you want better ROI give Mouseflow a try!

Rating: 10 out of 10

Incentivized

March 4, 2020

Use Cases and Deployment Scope

Pros

Mouseflow does a great job creating wonderful Heat Maps. These allow you to really see how people are interacting with a page. Great data if you want to create better flow in your pages.
The User Session Recordings are also especially useful and when used in conjunction with the heat maps you can really get a feel and a look at how a page is working. This lets you see where people get stuck, elements that might be distracting, etc.
In the area of the heat maps Mouseflow can handle A/B testing which I think is priceless.
Another advantage to Mouseflow is that unlike many of these types of tools Mouseflow integrates with most Web platforms, well beyond WordPress.

Cons

Some of the recent changes have included the addition of a funnel builder as well as the ability to create forms. Hopefully, Mouseflow stays true to its core which is heat maps and recordings.
I won't say the features are hard to use, the platform is well laid out. What does take some time if you are not familiar with this type of data is getting a feel for what you are looking at. It is worth the time though.

Likelihood to Recommend

Jeff Smith

Owner Principal in Marketing at Montana SEO Services, LLC (1-10 employees)

Vetted Review

2 years of experience

View profile