Miro Reviews & Insights

Score9.2 out of 10

8,629 Reviews and Ratings

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Community insights

TrustRadius Insights for Miro are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Template Variety: Users have expressed appreciation for Miro's diverse range of template layouts tailored to different project needs, enhancing creativity and organization. The platform's extensive template options cater to various preferences and requirements, offering a wide selection to suit diverse project scopes and styles.

Real-time Collaboration: Reviewers have highlighted the platform's real-time engagement and updates as beneficial for fostering teamwork across different time zones, facilitating efficient collaboration and communication among team members. This feature ensures that all stakeholders stay updated with the latest developments promptly.

Effective Tools: Many users find the AI delete background tools effective for sketch uploads, significantly improving the overall user experience by simplifying tasks like image editing. The tool streamlines workflows and enhances productivity when working on visual content within the platform.

Miro Reviews

6042 Reviews

Videos

If you want to make your life easier. You should start using Miro ASAP

Rating: 10 out of 10

Incentivized

June 27, 2025

Use Cases and Deployment Scope

We use Miro heavily to plan our projects, document PoC, draft UIs, do presentations, etc. We have multiple team members in different parts of the world, and Miro makes our collaboration easier. The different time zones are not a problem thanks to Miro. When we brainstorm we can get the vision and ideas from all the team members in a single place. Sometimes we don't need to be on call for hours we just split the tasks and each team member works on their assigned tasks. If we are on a call, all can participate, put their feedback, and we don't need a dedicated person to take notes. Learning Miro is super easy. When we have new team members, they don't need to spend a lot of time learning it; a few clicks and they will be familiar with it. It does not matter if they use Windows, Linux, or Mac. If you need to use multiple Miro boards, you can easily add multiple Miro boards in a single one, create templates, even put code with the proper formatting, or just drop a file or an iframe with a video.

Pros

Collaboration
Easy to use/learn
Works on multiple platforms
A lot of resources are available
The miro team is always working to bring new features

Cons

The app in Mac could be better sometimes it just crashes
If you use large files the app may crash (web)
I would like to have a better support in browsers like brave

Likelihood to Recommend

When I need to create a quick diagram or explain something, I just open a new Miro and start dropping my ideas. It is strange that you get bored during a working session; you can always collaborate or make changes. We draft all our apps in Miro before we write a line of code, we document and get a general overview of all the process.

Verified User

Engineer in Engineering (10,001+ employees)

Vetted Review

3 years of experience

Miro is the gold standard for online collaboration

Rating: 8 out of 10

Incentivized

June 17, 2025

Use Cases and Deployment Scope

Miro is used frequently to do complex planning of agile project work - From story / dependency mapping to full on ART PI Planning. Miro is also used as the collaboration tool of choice for many team activities like retrospectives, problem solving workshops, brainstorming, documentation, and more.

Pros

Collaboration - Dozens of individuals actively collaborating on the same item in real time
Visual - A number of easy to follow visuals and organizational tools
Plugins / Tools - Things like timer, dot voting, flow chart tools and dozens of other features are incredibly helpful

Cons

Unclear licensing limitations - Free users used to be able to do more but the boundaries are somewhat unclear now
Hotkeys could be a bit more intuitive or called out better
Anonymous mode is clunky and misunderstood

Likelihood to Recommend

Miro is the ideal tool where a highly collaborative environment is needed in order to be productive. Projects or ideas that are complex and require input from many people all at once are where Miro really shines.

Where Miro is not ideal is when it becomes the 'source of truth' for information. Because it is very collaborative and editable by all, it's not the right tool for maintaining comprehensive information, or 'south of truth' IE project plan commitments etc.

Jerry Duford

Release Train Engineer in Engineering at Priority Health (5001-10,000 employees)

Vetted Review

9 years of experience

View profile

Miro for Digital Innovation

Rating: 9 out of 10

Incentivized

June 17, 2025

Use Cases and Deployment Scope

As a Digital Innovation Manager, Miro has become an essential day to day tool for me.

I use it for everything from scrapbooking and scribbling ideas down, through to workshops, brainstorming sessions and journey mapping.

It's become more necessary for me than the likes of PowerPoint and Word in my day to day workflow. The ability to co-author and collaborate in real time, and I'm excited to get tucked in to the AI prototyping tools in the near future.

Pros

Journeymapping
Workshops
Ideation

Cons

Easier board navigation

Likelihood to Recommend

There's not much you can't do in Miro. That said, there's probably some things you shouldn't do in it!

Data and tables is somewhat clunky at the moment, and I'm yet to drive any particular value out of that feature for now.

In terms of whiteboarding, sketching and journey mapping, however, Miro is an exemplary tool.

Verified User

Manager in Product Management (10,001+ employees)

Vetted Review

2 years of experience

Miro Review

Rating: 7 out of 10

Incentivized

June 17, 2025

Use Cases and Deployment Scope

I used Miro for brainstorming and Dataflow chart. For Dataflow, I believe Miro is good platform because I can drag screenshot if I want to, to explain the chart or flow more detail. For brainstorm, I made people gather, and I ask their opinion. I personally like the feature that tells if everyone is working or not.

Pros

GUI, I like how smooth the platform is.
Cursor, I know what other people is working on.
Flow, there are many logos or boxes I can pick to create the right data chart.

Cons

More flow chart ideas.
Zoom in, Zoom out feature can be improved.
Memo feature can be improved.

Likelihood to Recommend

I think I will recommend my friend or colleague when the company is okay with 3rd party. Because one company was really worried about the data leak. So, appropriate situation can be personal project. I personally like the Miro. But when it involves with clients, it can be difficult to recommend because I cannot guarantee 100% of data leak.

Verified User

Manager in Engineering (501-1000 employees)

Vetted Review

2 years of experience

Masterpiece All-in-one tool

Rating: 9 out of 10

June 17, 2025

Use Cases and Deployment Scope

I use Miro in many ways however, mainly I use it to visualize workflows, mapping assets lifecycle and collaborate with team members to certain problem solving. It helps me clarify process documentation and collaborate in real time. My use case is mainly tracking asset flows and improving team management and clear the processes, and SOP across teams.

Pros

Miro helps teams to collaborate in real-time which enhances the communication between teams.
It has a drag-and-drop feature for visualizations, which helps in creating the asset lifecycle easily.
Miro has integration capabilities like Teams and Jira, which can be helpful in maintaining workflows.

Cons

Miro requires internet to work on and must have a fast, stable connection. So the offline access is very limited and can make it difficult to work while travelling.
It also does not have a strong rollback function, which can help restore and track, as sometimes multiple users work on a single board.
It cannot also integrate and connect with data visualization tools like Power and Tableau because of its restrictive environment but if introduces it can be very useful.

Likelihood to Recommend

Miro works very well where team collaborations is essential and creating lifecycle diagrams according to the projects. However, it may not be a appropriate tool for analysis on large datasets and when advances reporting is required. It also does not have version control features which may me an issue when working on documentation.

Verified User

Analyst in Information Technology (51-200 employees)

Vetted Review

1 year of experience

On board

Rating: 9 out of 10

Incentivized

June 17, 2025

Use Cases and Deployment Scope

We are a digital transformation consulting firm, my team are designers - CX, UX design consultants advising and designing digital product and services for enterprise companies. Their problems range from how to cut costs to the business without impacting customer satisfaction, to how to differentiate their brand through customer experience. We use Miro as a collaborative tool within our internal team to gather synthesise and analyse research, to conduct ideation and innovation workshops, to collaborate on design and customer journey maps and more. Collaborative problem solving and structured workshop facilitation with clients.

Pros

Collaborative canvas for multiple people
Design-quality tools
Enabling external clients without licenses to edit - this is the game changer

Cons

As an enterprise license admin it’s a huge pain point to have to manage people who come and go
I don’t want to pay for people who have been idle on their account after 3 months. Remove them by default
A lot of noise about figjam. There is pressure to move by designers - so more for them the better
Export board to PDF of any size- fix it!

Likelihood to Recommend

We have a global license for Mural. But no one likes it. What I will say is that Mural is a much simpler, despite being an inferior tool. However, for clients who’ve not used collaborative whiteboards and tools it is much easier to use the first time due to its simplicity. Perhaps a mode you can switch to which is for external facilitation would be handy..

Verified User

Director in Professional Services (10,001+ employees)

Vetted Review

11 years of experience

Miro for better planning and designing

Rating: 8 out of 10

Incentivized

June 17, 2025

Use Cases and Deployment Scope

We use Miro for various use cases like designing a feature, discussion over the client requirement, brainstorming for new ideas and innovation in out products. Miro is really interactive and easy to use. We have integrated it with Microsoft teams and utilise it for agile planning, defining a process, creating roadmaps and flow charts using different templates available in Miro. The interface is really good with varieties of features.

Pros

Creating flow charts and diagrams is really a good feature. Easy to create and visually good.
Availability of different templates for different works such as agile planning, development flows and process tracking, enable us to create and understand better.
It's integration with various browsers and particularly with Microsoft Teams increases its accessibility

Cons

Sometimes a board with many features tends to lag. This need to be imrove along with rendering optimization
Its offline functionality should be improved so that we can use it without internet.
Mobile app has limited functionality as compared to desktop. This should also be improved .

Likelihood to Recommend

Miro is well suited for the boards with less features. It enables us to design and draw flow diagrams and design a process or feature development with proper sequence. We can use it in team meetings demonstration and brainstorming. Ther eis a scope of improvement in offline functionalities of Miro.
It sometimes lags for the boards containing features such as images and animation.

Verified User

Engineer in Engineering (501-1000 employees)

Vetted Review

1 year of experience

Collaborating made easy

Rating: 8 out of 10

Incentivized

June 17, 2025

Use Cases and Deployment Scope

I use Miro to organise workshops with stakeholders, to gather requirements and insights from the users. I also use Miro to map as-is configurations, to present benchmark and to communicate the results. The main business problem that Miro addresses for me is to share insights into design activities in a clear and visual way that everyone can understand. Another way that Miro is being used in the organization is to run retros and agile ceremonies.

Pros

organising visual content
allowing collaboration
detailing changes

Cons

text handling
resizing and scaling
timeline templates

Likelihood to Recommend

Miro is great for working collaboratively with teammates and stakeholders to get everyone on the same page and working on a common goal. For example, it's great to run workshops and to organise brainstorming sessions. It is slightly less great in my opinion to manage more organized content such as interview transcripts and analysis.

Verified User

Employee in Product Management (5001-10,000 employees)

Vetted Review

3 years of experience

A brilliant note-taking and collaborating software for creative professionals

Rating: 10 out of 10

Incentivized

June 17, 2025

Use Cases and Deployment Scope

We use Miro for absolutely everything — running UX research and synthesising findings; agile rituals (retros, planning, discovery, shaping); content and design critique and collaboration, slides and showcases, team meetings, standups. We are a business of 5000+ people distributed all around Australia, and my personal experience with Miro started when they were still called 'RealTime board', or something along thee lines. We wouldn't be able to plan or map out anything without it.

Pros

Managing agile rituals like discoveries and shaping activities
Taking thousands of notes through the user research, clustering and synthesising
Asynchronous collaboration
Design reviews and critique

Cons

Slides management could be a bit better
The styles controls are average (e.g., no headings, titles, etc.)
Tables and mind maps are still clunky and take too much space

Likelihood to Recommend

Well suited for collaborative teams with distributed locations and schedules. Definitely need to be well organised and ready to be vigilant with documentation.

I personally don't use it much for my personal projects and hobbies, but it works beautifully in corporate environments.

Less appropriate for working with data, non-PDF documents, co-writing, collecting links (link previews are clunky). Also, search and folders are not ideal if you're not good at organising things.

Anna Zabolotnaya

Senior UX researcher in Marketing at Insignia Financial (5001-10,000 employees)

Vetted Review

7 years of experience

Verified on LinkedIn

Miro a great place to think together

Rating: 9 out of 10

Incentivized

June 17, 2025

Use Cases and Deployment Scope

As an all-remote IT organization we use Miro for drafting architecture diagrams, workflows, visual agile sprint planning, triage collaboration... pretty much everything!

I love the fact (thought it's sometimes a problem) that Miro lets you collaborate in real time and just keep... expanding your vision!

Pros

Multiple presenters working on the same visual
Sharing "frames" directly to content on a much bigger board
Built in shapes, vendor icons, templates, etc.

Cons

I don't always love uploading media - the copy out/paste in takes some getting used to
Scaling? sometimes you create something and it's either way smaller or way larger than what is in the same board
Organizing, combining, deleting, or consolidating boards and permissions

Likelihood to Recommend

I use Miro regularly with my team to get a "big picture" contextual view of a technical problem, especially when it spans multiple teams in the organization. Then we can bring them in and help edit our perception of the situation until we reach a common understanding.

This is great! Most of the time - it's easy to get lost in the "mess" if you're unfamiliar, and sometimes leadership pushes back on the "anyone can do anything anywhere" nature of a big board full of ideas.

Verified User

Manager in Engineering (1001-5000 employees)

Vetted Review

3 years of experience

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