Based on 14 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 14 reviews | Last Published June 26, 2026
In TrustRadius reviews, Miro is valued by construction teams for its ability to facilitate real-time collaboration and visual planning across geographically dispersed project stakeholders, including architects, engineers, and site managers. Its intuitive interface allows for quick adoption, enabling multiple individuals to work simultaneously on complex project plans and designs, which is critical for rapid decision-making and cross-functional input.
The platform contributes to significant time savings and project planning efficiency, with 4 out of 13 reviewers reporting accelerated workflows and boosted team output. However, its integration with core project management systems like Jira presents mixed experiences, with some finding challenges in seamless data modification and task tracking. Overall, reviewers see Miro as a valuable collaborative overlay that enhances initial project phases but may require workarounds for end-to-end workflow integration.
Pros
Facilitates real-time, multi-stakeholder collaboration for distributed construction teams
Streamlines visual project planning and design reviews across disciplines
Intuitive user experience reduces adoption barriers for varied technical proficiencies
Enhances communication and alignment for remote site teams and office staff
Accelerates project planning and creative workflows, leading to time savings
Cons
Mixed experiences with seamless integration and data modification in core project management systems like Jira
Functions primarily as a collaborative overlay rather than a direct replacement for operational tools
Potential for workarounds needed for end-to-end workflow integration and task tracking
As a Scrum Master I use Miro mainly for doing Retros and PI Plannings. We also use it for refining requirements and discuss them to create user stories out of them.
We use Miro also to track our progress through the PI. To do that we use Jira Tickets synchronized with Miro.
We use Miro for Teams up to 10 people, but also with around 150 users during PI Planning
Pros
Easy to use
Jira synchronization
aligning Objects to each other
integrating videos, pictures, PDF and PPT
Cons
Frames in Frames
locking objects inside tables
Miro App gets stuck and crashes
Organizing multiple open Boards
Likelihood to Recommend
I like to use it for Retros and PI Planning and also for Refinement of user stories and requirements.
As I am Scrum Master of multiple teams I need to have open of 10-20 Boards at the same time which is not easy in the Miro App to organize, as you can not read the title of the boards any more.
Changing the size of a lot of objects does not work very well, especially dots and connection lines get funny sizes
VU
Verified User
Employee in Research & Development (10,001+ employees)
I work with teams like sales, design, and product to monitor marketing campaigns using Miro. I use it to map out goals, timelines, and customer touchpoints all in one place. Before Miro, we were using emails and slides, which are difficult to track for us. Now, we can work in real time on the same board. Our main purpose in using Miro is about campaign planning, reviewing campaign results, and sharing updates with stakeholders.
Pros
We can work together on the same board at the same time.
All our ideas and plans stay in one place.
Sticky notes and voting make team decisions easy.
It is simple to map out steps and timelines.
Cons
You can easily get lost on large boards.
It lacks robust graphing and charting tools.
Shapes and notes do not always line up neatly.
Likelihood to Recommend
I remember a project where all our different teams were involved in it. I created a board with timelines, KPIs, and customer journey stages, and each team added their input live. We were all able to work together in real time, view the entire project, and leave comments without switching apps, which is why it worked fantastically for us. Everyone benefited from the hours of time it saved, and we made a good profit on that project, for which I was named employee of the month.
We use Miro for collaboration, especially in international workshops on the website. Thanks to the graphic side of the application, it is easy to prepare, for example, the appearance of a mega menu - several people can work on it in real time, leave comments, create workflow for the user.
Pros
Easly cooperation
Differnet type of blocks
Cons
I can't change the size of fonts in sticks;
Likelihood to Recommend
The appearance of a mega menu - several people can work on it in real time, leave comments, create workflow for the user. It's nice graphic side of the application, it is easy to prepare, and visual for non graphics people. We can created couple of workstream, couple visual in same time.
My team uses Miro to brainstorm, document infrastructure architecture, discuss ideas, model database entities, and a lot more. Obviously Miro is amazing at process mapping, creating architectural maps, and data models but I believe the most underrated use for Miro is just getting ideas out of your head and onto a system where you can discuss them with others. Of the many tools offered by my company, Miro is one of the most flexible and helpful to drive discussions and map and evaluate ideas.
Pros
Mind Mapping
Process Mapping
UI wire-framing
Relational Database Modeling
Cloud Architecture Modeling
Cons
I find it hard to remember where to find the icons for various cloud systems even though I use them regularly.
Clicking and dragging sometimes malfunctions and I need to refresh the page. This happens rarely, though.
Likelihood to Recommend
I would recommend Miro any time someone has the need to collaborate on creative problem solving of any kind. In my opinion it is THE tool for collaborative mind mapping. It is also very good for documenting certain types of things. It is not, however, a wiki replacement. Managing multiple boards that are related to similar topics can be difficult so it should not be used as a wiki replacement or a replacement for whatever document management system you use.
I primarily use Miro to conduct process modeling workshops where we collectively define existing processes, redesign exisiting process, or design completely new processes. The tool is very user friendly so it makes collaborating on these types of workshops easy when working with groups that are not collocated.
Pros
BPMN 2.0 diagraming
Defining RACI tables
Collaborating in workshops with people who are not collocated
Cons
If Miro had the ability to define objects used in process models (such as a system or database) that could be called upon in other processes housed on other boards it would make it easier to ensure processes are referencing the same objects.
The ability to access a defined drop down list of predefined objects when created an object in a process model (mainly for software and databases)
The ability to use AI to map out relations between objects that have been defined in process models across multiple boards
Likelihood to Recommend
Highly suited for Project mobilization, strategy development sessions, SWOT analysis, conducting lessons learned workshops, conducting process modeling workshops of many types
Not suited for building out a dynamic layered documentation of a business' enterprise architecture but I see the potential for it to be able to.
I am currently using Miro as my primary work tool. It's difficult for me to imagine a more open-ended tool, that can supports me in the most important aspects of my work: think visually, keep things organised and share ideas. Specifically, I use it for tasks as varied as:
· design low fidelity workflows · generate product feature roadmaps · plan sprints and keep track of deliverables · Create product and feature roadmaps · Facilitate my research interviews · Run and moderate workshops · Keep notes organised for recurrencies · Conceptualise and draft workflows and solutions · Benchmark competing features and solutions
I am an advocate of Miro within my company, I believe it THE must-have tool if you are, like me, a visual thinker!
Pros
Create diagrams for processes
Enable rich kanban-style boards with detailed information in each Card
Host external information such as PPT, website links, images.
Enable curating beautiful layouts
facilitate simple wireframe components
Cons
more wireframe components, perhaps connecting to existing design systems
More detail, capacity to add images to the card details (once opened)
More advanced AI capabilities to make sense / agreggate post-its
Likelihood to Recommend
It is excellent for Designers, Product Owners, who need to collaborate on the basis of visual material. This involves running workshops to align priorities, keep a central repository of feature development schedule, illustrate features or workflows, align initial effort estimation, and the like.
Miro has room for improvement in its presentation capabilities. I still need to jump to PowerPoint to narrow down the content and make it shine, also use its more advanced transitions.
For developers, it might lack more advanced, Jira-style capabilities, and while it seems possible, I personally haven't had the chance to enable that option in our organisation.
We use Miro as a sort of idea board. We organize all creative things on there to have a virtual whiteboard to illustrate and organize thoughts. This program is essential for organizations with creative types, as it is very expressive and incredibly easy to use. We have used this to plan trips, plot room layouts, and budget, among other things.
Pros
Virtual Whiteboard.
Organization
Ideal Illustrator.
Planner
Cons
Controls for a regular mouse.
Ability to set permissions for specific sections of a board rather than an entire user board.
Better Tool Icons.
Likelihood to Recommend
Miro is excellent all around. The interactive nature of the program makes it easy to learn, easy to set up, and even easier to implement. This program is so amazing, I use it for things outside of my company. If you are a creative or just someone who is a visual processor, this program is a MUST for your team.
Use Miro to immerse yourself with my Digital Product Squad. We work with several demands in the after-sales area in the construction industry. We do dynamics, research, meetings and minutes of our meetings. It's a great way to brainstorm and vote, as well as make final decisions as a multidisciplinary team.
Use o Miro para fazer imersões com meu Squad de Produtos Digitais. Trabalhamos com várias demandas no pós vendas na área de construção civil. Fazemos dinâmicas, pesquisas, encontros e atas de nossas reuniões. É uma ótima forma de fazer brainstormings e votações além de decisões finais como um time multidisciplinar.
Pros
Voting
Presentation
Time with music
Votação
Apresentação
Tempo com musica
Cons
I can't download and put mockups in a presentation. This needs to be improved.
Music doesn't always work
Very heavy to open some files and crashes.
Mockups não consigo baixar e colocar em apresentação. Precisa melhorar isso.
Nem sempre a musica funciona
Muito pesado abrir alguns arquivos e falhas.
Likelihood to Recommend
Miro is intuitive and easy to use. It is very good for immersion and dynamics in large groups online. It helps with visualization and has good navigation. Some things need to be adjusted, but it is a great application for dense work and for those with many people in the room to solve problems.
O Miro é intuitivo e fácil de usar. Muito bom para imersões e dinâmicas em grupos grandes de forma online. Ajuda na visualização e tem boa navegabilidade. Algumas coisas precisam ajustar, mas é um ótimo aplicativo para trabalhos densos e que tem muitas pessoas em sala para resolução de problemas.
This review was originally written in Portuguese and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
I use Miro for project brainstorming and Agile Retrospective. I work in Human Resources and as an Agile Coach. Miro helps me focus participants' thoughts, in a coherent and structured way.
Uso Miro per brainstorming di progetti e per Agile Retrospective. Lavoro in ambito Human resources e come Agile Coach. Miro mi è utile per focalizzare i pensieri dei partecipanti, in modo coerente e strutturato.
Pros
Easy to use pre-set templates
easy to use custom texts
easy to view objects at different scales
Easy to use the timer
easy to go into presentation mode like slide in frameworks
Facile usare i template già preimpostati
facile usare testi customizzati
facile visualizzare oggetti in scale diverse
Facile usare il timer
facile andare in modalità presentazione come slide nei framework
Cons
improve the distance of the text from the edges of the text box. the text is too close to the edge and it is not nice to see
the use for an inexperienced user needs to be improved, it is not so easy
migliorare la distanza del testo dai bordi della casella di testo. il testo è troppo attaccato al bordo e non è bello da vedere
l'uso per un utente ineasperto è da migliorare, non è così facile
Likelihood to Recommend
Teamwork Personal brainstorming Training lesson setup Basic setup for powerpoint presentations Agile retrospective Prioritization
Lavoro di squadra Brainstorming personale impostazione di lezioni di formazione Impostazione di base per presentazioni powerpoint Retrospettiva Agile Prioritizzazione
This review was originally written in Italian and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
I use Miro as a mind-mapping organizational tool. I currently do not use a significant number of advanced features; I simply need a virtual whiteboard that comes with me everywhere. Somewhere to organize notes, include photos, create simple flowcharts & schedules, etc. The biggest challenge that I deal with is communicating complicated systems or information in a way that is easily digestible by a "non-expert" and Miro is an excellent way for me (a visual person) to communicate with others.
Pros
Cross-platform integration - I can pick up by phone, tablet, or laptop and have access to all of my boards.
Basic functionality is very quick and easy to learn. When convincing others to try/use this software, it helps immensely that someone with zero experience can quickly jump in and drop a few sticky notes, add text, draw shapes, etc. Superusers that want to learn advanced functions, connections to other software, etc. are free to do so but these tools are not presented in a way that overwhelms a new user.
I know it's a simple feature, but the flowchart connected arrows when I move a box is one of the major features that I do not have in my PDF editor (which I love and used for everything before I met Miro). The ability to reorganize my diagrams without having to go back and reconnect everything was a game-changer for me.
Cons
I am not a user of the integrations, so I cannot comment on that functionality.
In the desktop app, I have my usual 8-10 boards open as tabs at the top. During my workday when I am working on other tasks, the active tab will turn grey, and the content will not be accessible. I can close and reopen the software to fix the problem. Minor glitch but can be a little annoying.
Likelihood to Recommend
I use Miro in the same way that I would use a whiteboard in a conference room, with the difference being that it comes with me, I can quickly reorganize or make other changes, and I can share it with colleagues quickly and easily. In a world where every conference room has a display screen, it simply makes sense to use a virtual whiteboard.
