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Microsoft Exchange

Score9.1 out of 10

605 Reviews and Ratings

What is Microsoft Exchange?

Microsoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).

Top Performing Features

  • Data Loss Protection

    A set of tools and processes used to ensure that sensitive data is not lost, misused, or accessed by unauthorized users.

    Category average: 7.5

  • Management Tools

    Management tools include administrator dashboards, reports, etc.

    Category average: 8.4

  • End-to-End Encryption

    In end-to-end encryption the data is encrypted on the sender's system or device and only the recipient is able to decrypt it

    Category average: 8.4

Areas for Improvement

  • Threat Detection

    Threat protection defend against sophisticated malware or hacking-based attacks targeting sensitive data.

    Category average: 8.7

  • Customizability

    Customizing email security gateways can improve detection capabilities

    Category average: 7.7

  • Sandboxing

    Sandboxing is a software management strategy that isolates applications from critical system resources and other programs providing an extra layer of security

    Category average: 7.3

Microsoft Exchange 2025

Use Cases and Deployment Scope

We use Microsoft Exchange 2019 for a fully On-Prem E-mail solution. Allowing us full control over our e-mail, mailboxes and data.

We have been Microsoft Exchange users for many years and found 2019 to be the most reliable version.

The older versions were good if maintained but 2019 just runs and runs with very little scheduled maintenance.

Pros

  • Send E-mail
  • Receives E-mail
  • Stores E-mail

Cons

  • Patching could be a little simpler but in most cases there are no issues

Return on Investment

  • Running many other servers on-prem, the costs of adding ion Microsoft Exchange are minimal and ROI is quite easy to achieve.

Usability

Other Software Used

Microsoft SharePoint, Microsoft SQL Server, Progress OpenEdge

Microsoft Exchange - The Gold Standard

Use Cases and Deployment Scope

In this day and age, email and business communications are one in the same. Internal communication, external communication, meeting invites, meeting notes, all-employee announcements, file sharing, etc., all are handled through email. And people expect this email to be available on their computer and on their cell phones. And to handle all that business communication, we using Microsoft Exchange.

Pros

  • Email obviously, and it's simple to get these emails on the computer or on the phone
  • Meetings and calendar management
  • File sharing, either in a shared location or as a file attachment

Cons

  • Tasks are a bit lacking

Return on Investment

  • Email is ubiquitous for business, and Microsoft is still the default for business applications.
  • Personal email and calendars are both done well with Microsoft Exchange. Shared mailboxes and calendars are also nice.
  • The more recent integration with AI Copilot is also a welcome addition.

Usability

Other Software Used

NetSuite ERP, Omnitracs One, Boomi

Microsoft Exchange Review

Use Cases and Deployment Scope

Microsoft Exchange is the standard enterprise product for email communication, with many integrations with other Microsoft products. Our business lives and breathes through Exchange - internal communications, customer communications, presence, organization and scheduling, with a backbone of security through Active Directory and Entra ID. We would not be able to function without it.

Pros

  • Email communication and collaboration
  • Calendar and scheduling for people, groups and resources
  • Cross platform - access from nearly any type of PC or mobile device

Cons

  • It can be very complex but this is expected of such a robust product
  • The New Outlook was released (very) prematurely and has some significant features that are missing
  • I would like to see Outlook and Teams functionality all in one app

Return on Investment

  • Microsoft Exchange is so fundamental to our business that it is very difficult to calculate. Since migrating from Lotus Notes we have not considered or needed any other email product.
  • Microsoft Exchange is extremely reliable - we have not had any outages that caused a significant financial impact on our business. Occasionally, one feature will stop working for a few hours but it is never down completely.
  • We have never lost any data that was hosted on Microsoft cloud that wasn't through fault of one of our employees.

Usability

Alternatives Considered

Google Workspace Essentials and Google Workspace

Other Software Used

Veeam Data Platform, Veeam ONE, Mimecast Advanced Email Security

Microsoft Exchange is number 1

Use Cases and Deployment Scope

Microsoft Exchange is still the primary communication method inside our organization for internal and external communications. It is email, calendar and does pretty much any other groupware task we would need. It is easy to use and integrate fantastically to the rest of the Microsoft suite of products. It addresses communication across all devices.

Pros

  • Email
  • Calendar
  • Task Management

Cons

  • UI
  • New Outlook need parity
  • Better Teams tie in

Return on Investment

  • Good Value
  • To much reliance
  • Easy to use

Usability

Alternatives Considered

Zimbra by Synacor

Other Software Used

SuperOps.ai, Adlumin, an N-able company, RingEX

Microsoft Exchange Server A Great Tool To Manage Your Corporate Emails From A Central Point

Use Cases and Deployment Scope

For many years, we used Microsoft Exchange to collect and manage all incoming and outgoing e-mails in the institutions I worked for. We now use Exchange 2016 with over 1000 mailboxes and various databases on-premises. In general, our institutions are satisfied with this product, it is a very useful tool for using and managing mail systems with Microsoft Exchange product.

Pros

  • Strong community support for Microsoft group's Exchange product.
  • Microsoft Exchange The product is very easy to install and deploy.
  • Microsoft Exchange is user-friendly and options like send and receive connectors or mail flow are uncomplicated.

Cons

  • In general, I think that supplier or business partner relations should be developed.
  • Efforts should be continued to increase the internal and operational efficiency of the group.
  • International Compliance and risk management should continue to be improved.

Most Important Features

  • Integration & Deployment
  • Service & Support
  • Product Capabilities
  • Speed & Useful

Return on Investment

  • It saves time and cost for our organization.
  • Overall, we did not receive any negative feedback from users.

Alternatives Considered

HCL Domino, Zimbra Email & Collaboration and Kerio Control

Other Software Used

HCL Domino, Kerio Control, Zimbra Email & Collaboration