Microsoft Dynamics GP

Score6.7 out of 10

238 Reviews and Ratings

What is Microsoft Dynamics GP?

Microsoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.

Categories & Use Cases

Multi-currency support
The software supports transactions across multiple currencies.
Category average: 8.3
Location management
The software can track multiple goods across multiple locations.
Category average: 8
Localizations
Meet reporting requirements with country-specific localizations
Category average: 7.9

Enterprise Accounting
Create accounting for disconnected ERP and non-accounting source systems
Category average: 8
Centralized Rules Framework
Integrate disparate ERP and transactional systems into single ERP instance
Category average: 8
Order exception Resolution
Monitor fulfillment tasks and resolve issues, view and evaluate varios options via what-if analysis and define and enforce change order rules
Category average: 7.4

Verified User

Analyst in Sales (51-200 employees employees)

Use Cases and Deployment Scope

We use an older version of Microsoft Dynamics GP in our org for the bookkeeping and accounting aspect by our accounting team. One of the problems is that our maintenance is out of date, and the renewal fees are outrageously expensive for the small companies like ours. Since we are a smaller company we are able to make the software work for us, but there are many manual processes that would make things like updating our product prices easier and reporting automated if we were able to update our back maintenance.

Pros

Accounting Reports
Tracking of product sales and orders
Shipping packages and invoicing
tax reporting

Cons

Microsoft Dynamics GP could use some improvement on the fees it charges for maintenance or purchasing new licenses
Providing updates to older versions to allow for integrations and importing updates
The outdated maintenance does not allow us to easily bulk import price increases without using specialty coding provided by our engineers to complete these increases on the back end

Return on Investment

Positive impact is that even though our maintenance is out of date we are still able to submit all the necessary tax forms
We can still run our required reports
It is a bit more difficult to customize reports
A negative impact is the fact that only our coder can bulk update our product prices, otherwise they all have to be done individually

Usability

Other Software Used

Zoho Analytics, Zoho Assist, Zoho CRM

Lacey Davidson View profile

Office Manager in Human Resources at JumBurrito (51-200 employees employees)

Pros

Account capacity
Reports and Smart Lists
Lots of add-ons products

Cons

Licenses are strict
Can't just delete transactions, must reverse journals too (not automated)
Updates are not coming, becoming stagnant
Some features require in depth training or outside contractors

Return on Investment

Great for detailed organizations with lots of account codes or locations
AP and AR are strong, GL is detailed
Custom reports are tedious
Lots of plug in of different price ranges
Upgrading is expensive

Alternatives Considered

Xero

Other Software Used

Xero, Peachworks, from Beyond, isolved

Usability

Anna Morgan View profile

Corporate Support in Finance and Accounting at Modern Biomedical & Imaging, Inc. (11-50 employees employees)

Pros

The W2 printing at the end of the year is very easy. I love that it also prints out all those pesky health insurance tax forms!
Employee management is made very simple with all the information you can store in GP.
Processing payables is very easy with GP. It's perfect for multi-person processes, too. The AP clerk can input the invoices into the systems, and then the comptroller can approve & print the checks.

Cons

There's so many options and buttons that sometimes a simple task can seem very complicated.
It is not very intuitive at first. It takes some digging and messing around with before you know what you're doing.
You can have so many modules (HR, payroll, etc), and while they should talk to each other, sometimes the data gets out of sync.

Michael Bartlett View profile

President in Information Technology at Brandyhill.net, Inc. (1-10 employees employees)

Pros

Great Plains started as back office/accounting, and that is still it's strong suit.
SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
Strong partner network, including the GP User Group (GPUG)

Cons

Number of windows required for some functions- lots of clicking
Complex interface for users who work in different modules
Communication from Microsoft about future of GP as they continue to promote Business Central and Dynamics 365- confusion and concern among users and partners about how long GP will get first-level support and development.
The web client flat-out sucks, you will need RDS or Citrix to support remote users. If you stick with desktop clients it enormously increases your workload as every update requires you update every client. RDS is the way to go just to simplify the update procedure, but RDS is an additional licensing and support cost. Still more cost effective to not use the desktop client.
Reporting- you will almost certainly have to get a third-party reporting program- Management Reporter is complex and squirrely, the built-in Report Writer is a nightmare to work with. Word Templates work well but aren't user-friendly and because they get all their data from Report Writer sometimes just doing a simple change requires a lot of skill and time.

Return on Investment

Good back office, okay manufacturing,
Users do a lot of workarounds in Excel and then post to GP
Stability- runs well and users are generally confident of what they're entering and seeing

Alternatives Considered

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV), Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX) and Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)