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Microsoft Dynamics 365 Supply Chain Management

Score9 out of 10

12 Reviews and Ratings

What is Microsoft Dynamics 365 Supply Chain Management?

Microsoft's Dynamics 365 Supply Chain Management allows users to use predictive insights and intelligence from AI and Internet of Things (IoT) across planning, production, inventory, warehouse, and transportation management to maximize operational efficiency, product quality, and profitability. It replaces the SCM capabilities of the former Microsoft Dynamics 365 for Finance and Operations (Dynamics AX), splitting them off from Dynamics 365 Finance, in order to provide more flexible pricing and allowing customers to buy only what they need.

Top Performing Features

  • Resource optimization

    Ability to allocate resources/materials across the supply chain in the most efficient way.

    Category average: 7.8

  • Scenario-based planning

    Software that allows users to run simulations for different scenarios, based on changes in circumstances like level of demand, in order to plan for all likely outcomes.

    Category average: 8

  • Supply forecasting

    Ability to use past and current data on producers, suppliers, and international trade to predict what trends might impact supply in the future.

    Category average: 7.6

Areas for Improvement

  • Sales and operations planning

    Ability to plan future sales and operations based off of current and historical data.

    Category average: 7.9

  • Delivery planning

    The orchestration of delivery planning across different transportation channels such as overseas, road, or air travel.

    Category average: 7.5

  • Shipping performance

    Monitoring of shipping performance.

    Category average: 7.6

D365 SCM is good for SMB operational efficiency

Use Cases and Deployment Scope

Supply Chain Management enables organizations to run smarter with connected operations. It optimizes manufacturing parameters for each product family, including make to stock, makes to order, pulls to order, configures to order, and engineer to order. It optimizes the flow of manufacturing material and finished goods with advanced warehouse and logistics management. It improves product quality by identifying and resolving issues through real-time insights and predictive intelligence.

Pros

  • Synchronizing logistics across sites, warehouses, and transportation modes.
  • It reduces procurement costs and gains greater control by automating procure-to-pay processes.

Cons

  • Integration with 3rd party solutions.
  • Analytics can be better.
  • Can have more features for large enterprise like SAP SCM.

Return on Investment

  • Increase operational efficiency
  • Improve strategic planning
  • Optimize workforce productivity

Alternatives Considered

SAP Supply Chain Management

Other Software Used

SAP Supply Chain Management, Microsoft Dynamics 365 Finance, SAP ERP

Overlook to Microsoft 365 SCM

Use Cases and Deployment Scope

As a user for any service or software, It is important that it should be stable, Coming to Microsoft Dynamics 365 Supply Chain Management, My personal feeling is that is it is pretty much stable and always updates are available, However due to some issues which might be technical or something happens in back, It feels a little bit lags in terms of performance. Talking about its core capabilities, It is above other SCM applications in the same segment. when it comes to manufacturing and distribution it is a power platform which fixes the common issues and helps further to generate the reports which is a little bit glitchy here

Pros

  • Up time and Environments: Environment is always monitored and has a high up time
  • Updates: It is continuously updated with new features and bug fixed along with new legislations
  • Ita core capabilities are great for both manufacturing and distribution purposes.

Cons

  • Data Integration: It needs to be improved, as it has been weaken over the years
  • Cross system integration as a point needs to improved
  • Reporting facilities within the system impacts the user experience and performance

Return on Investment

  • I don't have such Ideas on it , However it has positive response from my colleagues.

Alternatives Considered

Microsoft Azure Active Directory and Microsoft Azure

Other Software Used

Windows Server, Azure Active Directory B2C, Azure Backup