Maze

We use maze to test new designs, layout, UI, content and messaging as well as get feedback on general prototypes. We've not tested the in-app popups as we had an issue where we trialed them, and disabling them didn't work. This was over a year ago now and the support have always been super responsive, but we've not retried installing the in-app popup.

• made usability testing accessible as scale, reducing cost
• reduced time to test, increasing velocity
• yet another subscription to manage, too expensive to move from basic to middle tier

Sprig and Typeform

Typeform, Sprig, Elevio by Dixa

We use Maze User Testing to create the following to help with understanding our users more: Surveys to ask open and multiple choice questions Usability testing our Figma prototypes to find out how intuitive it is to use our product A/B tests between 2 options to understand which interface makes more sense Card sorting exercises to find out how our customers categorise things in our product Tree tests to test whether our information architecture allows users to find things easily in our product

• Building surveys with different choices of questions and sequence logic
• Usability testing our prototypes with tasks built into the maze tool
• Card sorting exercise that are easy to build

• Has empowered the team to do more usability testing
• Has improved the quality of our product as we're building useful things for customers
• Allows the teams to get answers quickly saving us time to focus on improving the product

UserTesting, UsabilityHub, Crazy Egg and Loop11

Figma, Intercom, Miro

Maze User Testing is the best platform for qualitative user testing. My team has used the maze for a specific feature that we think we need to test.

The last UserTesting test that we did was for a comparison product display. Our goal is to get user insight into which design we think is better and easier for the user to display the product with the right design.

With our objective, we want to see the generated report and also feedback made easier and more organized. With Maze, they create reports quite well, and what we imagine.

• Preview project before publish.
• generate report quite well.
• team collaboration.

• You are able to validate your project or design with a maze User Testing. Maze User Testing is an all-in-one usability tool platform.
• You are able to create a multi-scenario for a free option with limited features.
• Pricing is quite expensive. if they have an option for less than $99/month. A freelancer or small company can consider using it.

Lookback

Figma, Zeplin

For us, the product design and concept is critical as end users / customers really need to be able to work with our platform effectively, that requires an intuitive UI which tackles the complex environment that our product is. We need to validate ideas, concepts and different prototypes before we can find the best one for the end users.

• Gather user input on ideas and concepts
• Validate contents on the platform
• Surveys are made great for many use case

• Easier concept validation and AB testing
• Easier to measure satisfaction via surveys
• Much quicker and effective way to build out and validate designs and concepts

Figma

Figma, UserZoom

• Public report and testing links
• Heat maps and survey filtration
• Figma integration

• I think we user-tested 60 participants for the cost of a Maze and HotJar subscription when it would have cost anywhere from $20-$50/participant
• I went on vacation, and when I came back, I had a user test report waiting for me to deliver to stakeholders
• Anyone that uses this saves themselves hours in their schedule each week

UserTesting, Lookback and Google Forms

Figma, Notion, Zapier, Todoist: To-Do List & Task Manager, Feedly Pro, Slack, Pitch, 15Five, Atlassian Confluence, Jira Software