Maxio Information Reviews & Insights

We use Chargify to handle subscriptions for our 1000+ members.

While it works great for subscriptions, I'm not sure this would be robust enough for a non-subscription business.

We used SaaSOptics for a few things:

1. Manage customer contracts.
2. Invoice customers.
3. Invoice collections.
4. Link between Salesforce and QuickBooks.

It fit our use case perfectly. We acquired hundreds of contracts with an acquisition (prior to had only a few contracts). Our business model completely changed and we needed to make sure there were no interruptions in billing and most important collections from these contracts. SaaSOptics helped me quickly get control of and manage these contracts and get processes in place.

Best used for recurring invoicing - monthly, quarterly annually, etc. Invoicing and collections can be automated without the need to hire staff.

We use SaaSOptics for our billing needs. The invoicing service, past due reporting, and total financial history reports are used daily by executive leadership and customer management. Our CSMs are confident in using it and helping their customers. We track growth and expansion through the interactive reporting, and we are then make plans for continued success with our expanding users.

SaaSOptics is great for our billing management. It's easy to help customers update their billing information, sending them their current invoicing, and tracking any past due invoices. The reporting is clear to know where we are winning as a team.
I haven't found a scenario where SaaSOptics has not met my expectations for the service it provides.

We currently use SaaSOptics in Finance for sending out and tracking invoices for our SaaS clients. It has cut down on invoicing time tremendously, as we used to just manually create them in QB and track them using Excel. Some of the reports have been useful to product and sales teams as well.

SaaSOptics is awesome for growing companies that want to automate their invoicing. I like that it is also aimed at subscription based sales structures rather than sales that occur at a single point in time (but has the ability to support both). SaaSOptics makes it super easy to keep track of subscriptions, renewals, co-terms, etc. The reporting is a great feature, but we are unable to use most of the reports as we are a cash-based accounting firm. SO caters to accrual accounting and GAAP compliant firms which makes sense as it is the most commonly accepted accounting basis here in the US, but many small SaaS start-ups are still operating on cash basis. We are one of those companies, so we are able to get a ton of use out of the invoicing side of things, a lot of the reports are useless for us. We also wish SO had a commission module since we already integrate our CRM and accounting softwares into it, but that is not a make it or break it for us. We love the time SO has saved us.

Chargify is used as our billing system. We have software that is licensed on a monthly basis so customers pay for the licenses monthly. We use Chargify to charge and track all of our billing information. It is used by the company and it addresses the need for a billing system that integrates with our platform.

Chargify is well suited for companies who need to offer a reoccurring license fee. I see it more suited for smaller companies, but we don't have the enterprise version so I'm not sure what it entails. It may offer more, in which case would make sense for larger organizations. I believe it is a great fit for smaller companies who need a system that is user friendly and fairly easy to use.

We use SaaSOptics as a single source of truth for all our contracts. It is a primary function of our Operations team but used to inform other departments such as Sales and Customer success. SaaSOptics helped us gain clarity and certainty into our customer contracts and solidify our revenue recognition to GAAP standards. In addition to revenue, it has streamlined our reporting for SaaS economics, Invoicing, and AR.

SaaSOptics absolutely nails contracts. It has the flexibility to deal with your one-off situations and then provides great default settings for the majority of contracts.

Stave first looked into SaaSOptics so that we could accurately record deferred revenue and our subscription services. The integration with QBO and HubSpot has extended our use of the product from just being an accounting tool to being a tool for our sales and customer success staff. SaaSOptics allows reporting not only on subscription metrics but also on revenue, customer and project metrics, which has proven to be extremely beneficial.

If you are a SaaS provider needing a way to report on annual recurring revenue, monthly recurring revenue, or deferred revenue, then SaaSOptics would work for you.

SaaSOptics is used for our contract and revenue management, billing and collections. It is primarily used by the accounting and finance teams, however, all departments utilize the information derived from the system for addressing business needs. For example, our support teams access SaaSOptics transaction and invoice data with the Salesforce.com integration to give information to clients across multiple products without transferring them to the billing department.

It has also address the following major business problems:

• Month-end reconciliation and close has decreased due to the accuracy of the system and the level of detail provided in our GL.
• The executive team now has access to metrics that were previously non-existent for our company through other software.
• Collections efforts have improved with their new collections module.
• Billing accuracy has improved entirely and call volume to address billing concerns has reduced.
• Quote-to-cash process has improved with Stripe and Salesforce.com integration.

Managing deferred revenue can be tedious and inaccurate if not maintained properly. For a B2B business, SaaSOptics has the functionality that allows for us to properly build contracts, bill, and recognize revenue, streamlining the month-end close. Since it syncs customer-level detail with our GL, it allows for easy reconciliation. SaaSOptics has allowed us to be more flexible for our clients and their billing needs.

We use Chargify as our billing platform. It manages all our customer subscriptions and facilitates payments via our payment merchant. A number of departments across the company use Chargify. The product department sets up and manages the Chargify integration with our application. Finance users Chargify to ensure customers have subscribed to the right plan and are charged correctly. Sales, customer support, and success use Chargify to view customer account information.

If you are a small startup, likely to be charging only in one currency, then Chargify will likely be suitable for you, as it was for us when we first started. However, as you expand and need to charge in additional currencies and require good reporting, you might find Chargify becomes more cumbersome. You do get a very stable and reliable billing platform with Chargify. I can't recall any downtime dues to issues. In the last 5 years, there have been only been 2 times where the app was down, both for scheduled maintenance. The communication leading up to the downtime was excellent, the app was up and running well within the maintenance window and everything kept functioning smoothly afterward.

Chargify is used for day to day transactions for our clients monthly, semi-annual, and annual payments to use our application. I use Chargify to monitor charges on clients' accounts for our records as well as being able to supply clients with any documentation that they need for their billing needs.

I think Chargify works for managing your monthly incoming revenue among your clients. It's a great interface for providing easy to read and easy to manage data. I like the fact that the application isn't crammed to fill in every gap, nook, and nanny of the page. Chargify provides what you need, nothing overly obnoxious.