We use ManageEngine Patch Manager Plus to automatically update our OS and applications during on- or off-hours. We had issues having our staff members update their computers; either they forgot or didn't bother. This software does that work, allowing our IT department to focus on more pressing IT needs and freeing up more time for their breaks.
Pros
Auto patching does its work
Easy-to-use browser portal interface
Portal reporting is simple to work with
Cons
Forcefully install the updates (e.g. MS Office apps), but warn the user doing so.
Remind (via a notification) the users to reboot every 15 mins even though they have already shut the counter down.
I wish we could update more than 50 computers manually at a time via the portal
Likelihood to Recommend
This software is well-suited for small and mid-size businesses, as I work with 50 to 100 users.
We need some tested products for ManageEngine Patch Management and we choose the same. It updated my network very easily. Just create a policy on what to do and the rest will take care of ManageEngine Patch Manager.
Pros
All the patches are tested before delivered to us.
It's on cloud so we does not need to maintain Hardware and Network.
It also upgrades the hardware drivers & BIOS. But for BIOS only we use monthly updates no automatic policy just push to target computers.
Cons
Reporting needs to improve.
Support needs to improve. Ex. quick answer or timely answers. 6-8 hrs.
No prior information of client version update. They just pushed without intimation.
