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ManageEngine Mobile Device Manager Plus

Score9.1 out of 10

12 Reviews and Ratings

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What is ManageEngine Mobile Device Manager Plus?

The ManageEngine Mobile Device Manager Plus application is an enterprise mobile device management (MDM) solution.

Categories & Use Cases

Reviews

What users are saying about ManageEngine Mobile Device Manager Plus.
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Product Review

Verified User
Administrator in Corporate (1-10 employees employees)

Use Cases and Deployment Scope

I use the application for my client to enable them the ability to lock down their devices to enable their employee to stay focused on the task at hand, and not be distracted by other influences. To date my clients are very happy with the product and what we have be able to achieve.

Pros

  • Personalized Background
  • Full Device Restrictions
  • Application Deployment

Cons

  • Help Topics and Avability
  • Knowledgebase access

Return on Investment

  • Improved productivity
  • Device use for purpose
  • Device failures are down.

Usability

Review ManageEngine Mobile Device Manager Plus

Verified User
Manager in Corporate (501-1000 employees employees)

Use Cases and Deployment Scope

We need to deploy some mobile applications into quite number of tablets to meet our business users into Apple and Android platforms. We also need to manage and maintain the tablets patches, security policy etc. As the project timeline is quite tight, we decided to choose ManageEngine Mobile Device Manager Plus platform as it suits our needs.

Pros

  • Manage device enrollment and deploy applications
  • Manage tablet OS patches and monitor the status
  • Manage devices security policies remotely

Cons

  • Performance slowness during applications deployment
  • Device enrollment sometime is not that smooth
  • The device status sometime is not reflected correctly

Return on Investment

  • Reduce IT manpower to manage tablet maintenance and deployment
  • Reduce time to market for application launch
  • Reasonable software license cost

Usability

Alternatives Considered

TinyMDM, Scalefusion and AirDroid Business

Other Software Used

KACE Asset Management Appliance

Best Mobile Device Management tool for all size of business

Murugesh PerumalView profile
Sr Systems Engineer in Information Technology at XSYSYS Technologies Pvt Ltd (51-200 employees employees)

Use Cases and Deployment Scope

One of the key ManageEngine Mobile Device Manager Plus features helps us is application management which can distribute

and manage internal developed mobile applications for development and testing

using apple adhoc profile. I can deploy apps silently, restrict unauthorized app

installations in my corporate devices and remotely uninstall apps if needed.Also it ensures devices comply with industry regulations or

internal security policies. ManageEngine Mobile Device Manager Plus helps to automate compliance checks and

reporting.

Pros

  • App remote installation & upgrade .
  • Device grouping and applying restriction policy for specific group
  • Easy enrollment process makes end user happy
  • ManageEngine Mobile Device Manager Plus simplifies app deployment and device management for internal testing.
  • centralized control over the app and testing process from the ManageEngine Mobile Device Manager Plus console.

Cons

  • Integrating ManageEngine Mobile Device Manager Plus with other existing IT infrastructure requires some technical expertise
  • UI can still improved
  • Native support for Linux devices can be estabilize
  • Focus on On-Premise Deployment

Return on Investment

  • Positive : Reduced data breaches, improved compliance, and secure mobile access can lead to cost savings
  • Positive : Secure and easy access to corporate resources on mobile devices can improve employee satisfaction
  • Negative :Us Still needs improvement, Training is must before usage

Alternatives Considered

Microsoft Intune

Other Software Used

Microsoft Intune

Great Content Manager features

Incentivized
Alex ArianiView profile
Help Desk Technician in Information Technology at The King's School Canterbury (1001-5000 employees employees)

Use Cases and Deployment Scope

We use ManageEngine Mobile Device Manager Plus mainly for it's content manager. Very helpful to deploy exam files onto iPods, lock them down to single-app and remotely remove the files once the exams finish. User side it's quite simple and easy to follow.

Pros

  • Content manager
  • MDM
  • Inventory

Cons

  • Documents are sorted by some random order by default, users need to manually select "sort by A-Z", and even by doing so, coming out of documents and back in will reset the order to the random one. Would be amazing if A-Z was default, or if I could find out what this default order was to edit the files accordingly.
  • Playing audio files from the app is approached as if it was a video: if you come out of the app or lock the screen, the audio will stop. Would be great if it could act like music apps and keep playing with locked screen.

Most Important Features

  • Content Manager
  • Remote control and MDM
  • Tracking

Return on Investment

  • A lot less time wasted uploading and wiping devices one by one!

Alternatives Considered

Jamf Pro

Other Software Used

Microsoft Intune, Jamf Pro

Feature packed, yet simple to use MDM solution

Verified User
Consultant in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

We need a solution to centrally manage and support over 100 mobile devices after previously being all manually maintained which was a organisational nightmare. Our key priority's were to allow asset management, deployment of apps and settings, the ability to remotely configure and support, and to reduce the amount of manual intervention required.

Pros

  • Integration with our user system (Windows Active Directory/Azure).
  • An amazing feature which automatically syncs users from our central source so we don't have to do this manually, reducing errors and automating the staff onboarding experience. This also allows groups which we can use to target devices / profiles.
  • Remote control of devices.
  • Being able to remotely screen share and take control of devices allowed us to instantly respond and resolve issues with settings/apps on our users devices without having to bring the devices into the office allowing a quicker resolution of problem and minimising impact to business.
  • Simple Setup
  • The configuration of devices through profiles is incredibly easy to do, yet flexible with numerous options we can enable. The best feature ultimately is the simplicity. You just select the options you want without having to select 10 other required settings.
  • Responsive support.
  • On a few occasions we had some issues (down to user error) we were able to joing live chat with support and within a matter of minutes they were able to show us where we went wrong before anyone noticed the mistake.

Cons

  • Remote control (for android) requires user intervention at the device. They need to allow access from a notification. It would be useful for some of our kiosks to be able to do this unsupervised.
  • Showing a devices previous locations could be better shown together on a single map. At present it shows a single location which you can go to previous locations.

Most Important Features

  • Integration with Active Directory
  • Remote Control functionality
  • Location Tracking / Lost Mode

Return on Investment

  • Significant reduction in the time for configuring new devices when changing mobile contracts
  • Reduction in the time to resolve issues from hours to minutes

Other Software Used

Microsoft 365, Citrix Workspace, Notepad++, Zoom, Microsoft Teams