We need to deploy some mobile applications into quite number of tablets to meet our business users into Apple and Android platforms. We also need to manage and maintain the tablets patches, security policy etc. As the project timeline is quite tight, we decided to choose ManageEngine Mobile Device Manager Plus platform as it suits our needs.
Pros
Manage device enrollment and deploy applications
Manage tablet OS patches and monitor the status
Manage devices security policies remotely
Cons
Performance slowness during applications deployment
Device enrollment sometime is not that smooth
The device status sometime is not reflected correctly
Likelihood to Recommend
We think the ManageEngine Mobile Device Manager Plus is suits our needs. The onboarding process for devices also quite stable. The technical and user guide documentation also quite detail and easy to follows especially for us which has never use the MDM product. Lastly, they also provide a good support during the implementation.
One of the key ManageEngine Mobile Device Manager Plus features helps us is application management which can distribute
and manage internal developed mobile applications for development and testing
using apple adhoc profile. I can deploy apps silently, restrict unauthorized app
installations in my corporate devices and remotely uninstall apps if needed.Also it ensures devices comply with industry regulations or
internal security policies. ManageEngine Mobile Device Manager Plus helps to automate compliance checks and
reporting.
Pros
App remote installation & upgrade .
Device grouping and applying restriction policy for specific group
Easy enrollment process makes end user happy
ManageEngine Mobile Device Manager Plus simplifies app deployment and device management for internal testing.
centralized control over the app and testing process from the ManageEngine Mobile Device Manager Plus console.
Cons
Integrating ManageEngine Mobile Device Manager Plus with other existing IT infrastructure requires some technical expertise
UI can still improved
Native support for Linux devices can be estabilize
Focus on On-Premise Deployment
Likelihood to Recommend
i wanted have centralized control over the app and testing process from the ManageEngine Mobile Device Manager Plus console which satisfy by this MDM. also wanted push Ad-hoc provisioning ensures the app is only installed on authorized devices within my organization.this MDM suites well. ManageEngine Mobile Device Manager Plus simplifies app deployment and device management for internal testing.
We need a solution to centrally manage and support over 100 mobile devices after previously being all manually maintained which was a organisational nightmare. Our key priority's were to allow asset management, deployment of apps and settings, the ability to remotely configure and support, and to reduce the amount of manual intervention required.
Pros
Integration with our user system (Windows Active Directory/Azure).
An amazing feature which automatically syncs users from our central source so we don't have to do this manually, reducing errors and automating the staff onboarding experience. This also allows groups which we can use to target devices / profiles.
Remote control of devices.
Being able to remotely screen share and take control of devices allowed us to instantly respond and resolve issues with settings/apps on our users devices without having to bring the devices into the office allowing a quicker resolution of problem and minimising impact to business.
Simple Setup
The configuration of devices through profiles is incredibly easy to do, yet flexible with numerous options we can enable. The best feature ultimately is the simplicity. You just select the options you want without having to select 10 other required settings.
Responsive support.
On a few occasions we had some issues (down to user error) we were able to joing live chat with support and within a matter of minutes they were able to show us where we went wrong before anyone noticed the mistake.
Cons
Remote control (for android) requires user intervention at the device. They need to allow access from a notification. It would be useful for some of our kiosks to be able to do this unsupervised.
Showing a devices previous locations could be better shown together on a single map. At present it shows a single location which you can go to previous locations.
Likelihood to Recommend
An amazing solution for an organisation of up to 25 devices as they offer a free subscription. You could use this to trial the product at your organisation.
The perfect fit for any size of organisation with the software being simple enough for non-technical staff to be able to deploy and manage devices.
VU
Verified User
Consultant in Information Technology (51-200 employees)
ManageEngine Mobile Device Manager Plus is one of the best MDM solutions from the market. A great solution to manage your organization’s mobile assets while maintaining strong security. Easy installation, deployment, and management. Also, you can remotely view and control devices in real-time, and mobile content management pushes documents and other resources to employee devices. You can update the device count in the network, see what apps are being used, and spot if any go outside of the set boundaries.
Pros
Localization.
App inventory.
Control devices in real-time.
Push app and configuration.
Separate business and personal profile.
Cons
Can improve push configuration on Windows OS.
Implement the solution for laptops management.
Create a separate encrypted drive.
Likelihood to Recommend
It is a tool that helps us to implement security for all mobile devices from our organization. Allows us to easily control and administrate all mobile devices in a consistent streamlined approach, in real-time. The Geo-tracking functionality is very useful and helps us to monitor the boundaries of devices. It is a simple and user-friendly solution.
VU
Verified User
Vice-President in Information Technology (501-1000 employees)
We needed a solution to manage all of our 200+ company cell phones. We were using a competing application, but the cost could not justify the features we required. ManageEngine MDM Plus not only came in at the right price point but had a feature set that included most of what we wanted and little of what we didn't need. We currently use the application to geo track devices, content filtering, and manage mobile applications.
Pros
Geo tracking: once the mobile app is installed, the phone checks in to our cloud management console and we can ping the location of the device easily.
Lost/stolen device: when a device is lost or stolen, we can make the phone make a sounds to help in finding it or perform a complete wipe to remove any sensitive data.
App management: they make it easy to add mobile apps that can automatically be pushed out to all of the managed devices. It is easy to control what apps you want to have immediately installed, apps you want to make available, or apps you want to block.
Cons
Email enrollment: the e-mail enrollment option for devices is inconsistent, and this is an area that would seem like an easy fix. In most of the cases where we've tried to enroll devices via email, the text is incredibly small and the hyperlinks are either not visible or not easily clickable unless you zoom in a lot. When requiring staff the enroll their own device, you essentially have to rely on the SMS enrollment option.
SMS enrollment credits: the option for SMS enrollment actually works great. However, where it needs to be improved is how the credits are provisioned. There is no way to actually purchase additional credits. When you first sign up for ManageEngine MDM Plus, you are given a set amount of credits. Once those run out, it is a huge pain to try to obtain more. It should be possible to be able to simply order additional credits.
Management console interface: the management console has a lot of excellent features, but the design has a lot of room for improvement. The navigation menus are a little confusing. For example, areas for enrollment, inventory, and device management all have lists of managed devices, but each has different information. It should be easy to simply click on a device and tell whether it's already been enrolled, etc. without the need for jumping around separate pages.
Client user management: when you enroll a device via an end-user, you must add a user ID and email address. If you ever want to update those, you can't. Further, you can't seem to be able to delete users altogether. When employees leave and new ones are hired, phone numbers tend to get flipped around. This has caused a few headaches in enrolling/removing devices.
Likelihood to Recommend
As far as MDM solutions go, this one does all of the main features you would need. The price point is extremely competitive, but with that, there are areas for improvement. ManageEngine MDM Plus is well suited for small businesses that want to easily manage their devices and be able to track them. It may not be as well suited if you have more than a couple hundred devices and go through a lot of user and device changes.
