ManageEngine Applications Manager Reviews & Insights

Score9.6 out of 10

17 Reviews and Ratings

Community insights

TrustRadius Insights for ManageEngine Applications Manager are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Comprehensive Monitoring Support: Users have appreciated the extensive support for monitoring and managing web servers, including popular ones like Apache, Nginx, and IIS. The variety of supported servers has been a key factor in users' positive experiences.

Intuitive Administration Interface: Reviewers have found the administration interface to be intuitive and easy to use, allowing for quick access to important functions. This user-friendly interface has contributed to efficient system management according to customer feedback.

Effective Security Enhancements: Customers have commended the quick integration of improvements and security fixes through frequent updates, enhancing the overall security of the system. The consistent updates have instilled confidence in users regarding system protection.

ManageEngine Applications Manager Reviews

6 Reviews

Enterprises (1,001+ employees)

Nifty product, continued development. Worth its weight in gold!!

Rating: 8 out of 10

Incentivized

January 3, 2024

Use Cases and Deployment Scope

Our current MS product was free but hard to implement simple monitoring and needed lot of training investment to get the best out of the product. It was also going out of support and required investment. Specifically with our Cert Monitoring, it required to use a third party product which was really clunky. ManageEngine Application Manager simplified all that.

Pros

Monitoring Website
Monitoring SSL certificate Expiry
Email of reports is great and configurable.

Cons

Plugin Quirks where it times out
Navigation through some of the screen seems a bit confusing
Consistency such as where license info is location between op and app manager are in different places. Better if it were consistent
Maintenance schedules in different locations in both Op and App manger product, needs consistency. They are all Zoho products!!

Likelihood to Recommend

SSL Monitoring is great. We get less cert expiry issues and the weekly report keeps everyone updated when certs are expiring and need addressing.

Everything we use it for it can do, not come across anything we want on our wish list.

Dharmesh Mistry

Information Technology Audit Manager in Information Technology at COVENTRY CITY COUNCIL (Government Administration, 5001-10,000 employees)

Vetted Review

1 year of experience

Do you need to maintain your business stably without loss of service? I recommend ManageEngine Application Manager to you so that you can sleep peacefully without waiting for that pleasant call about problems or disruptions in your service platform.

Rating: 10 out of 10

Incentivized

October 4, 2023

Use Cases and Deployment Scope

This product has the ability to give us transversal visibility over our IT Platform.During these 12 years, it has provided us with security and optimal response times in solving problems associated with infrastructure, services and applications. It has helped us keep our platforms operational by providing us with information about possible events or service outages, whether a disk is full or a service/process has lost connectivity.

Pros

Intuitive ease of the administration interface
Improvements and security fixes that are quickly integrated with frequent updates
Visibility into the status of our services and the end user experience (End to End)
Reports associated with attributes of services, applications or containers that help us detect certain flaws in our services.

Cons

Microservices associated with processes
Ability to integrate with other APIs to centralize information in the intuitive ManageEngine Application Manager Dashboard
Any security feature that can be integrated or monitor the compliance or benchmark of our platform (Hypervisor, servers, virtual and physical)

Likelihood to Recommend

It has strength in collecting information through SSH, WMI, Telnet, SNMP, http, https, MSSQL ports (several types of DB postgresql, db2, SAP MaxDB, HANA which we must monitor).The information it extracts is very useful to us since each type of monitor gives us visibility of what happens internally in them.The truth is that the needs that we have had during these years, ManageEngine Application Manager has been able to cover them especially with business core (ERP) with monitoring of SAP Server and SAP CCMS.

Ruben Soto

System Administrator in Information Technology at Entel (Telecommunications, 5001-10,000 employees)

Vetted Review

12 years of experience

Monitoring Real User Transaction in Web Applications is Ease with AppManager

Rating: 10 out of 10

Incentivized

May 26, 2023

Use Cases and Deployment Scope

ManageEngine Application Manager provides us with the ability to create custom dashboards and provides comprehensive support for monitoring and managing email infrastructure, including Microsoft Exchange and Office 365 also has a good customer support team to gieve instant support for the issue that we face in our environment and infrastructure regularly.

Pros

provides comprehensive support for monitoring and managing email infrastructure, including Microsoft Exchange and Office 365

Cons

No Dislikes after the recent upgrade

Likelihood to Recommend

Well-suited: Monitoring and managing the performance of batch processing jobs and scripts, including cron jobs and Windows scheduled tasks

Shawn Toman

Infrastructure Specialist in Information Technology at HudBay Minerals (Mining & Metals, 5001-10,000 employees)

Vetted Review

2 years of experience

Monitor your IT Resource in one place

Rating: 10 out of 10

Incentivized

May 22, 2023

Use Cases and Deployment Scope

APM is Triage tool to identify/troubleshoot alerts reported by APM.APM helps in indentifying the scope of issue to narrow down the source of issue in proactive way.APM Saves many man-hours by troubleshooting and solving issue as soon as alert is triggered.APM Saves major incidents that could cause financial loss to organization.APM Monitor overall health of your server resource usage and can scale your future hardware demand/requirements. Lot of option on reporting usuage,downtime usage,charts etc that would help multiple teams within one organization.

Pros

Integrates with many application servers
Regardless of OS it monitors and provides report alert on usage/downtime on custom duration/week/monthly.
mitigates lot of alerts before becoming major MI

Cons

IT monitors everything in one screen. Hardware usage and its resources.
Can monitor your application database queries and jobs in one screen.
Can monitor external network connectivity for your application in one screen.

Likelihood to Recommend

It helps to monitor your application hardware more proactively before issue becoming a Major alert leading to P1 situation resulting to financial loss.

Verified User

Engineer in Information Technology (Oil & Energy company, 10,001+ employees)

Vetted Review

10 years of experience

A GOOD ONGOING JOURNEY WITH APPLICATION MNAGER.

Rating: 9 out of 10

Incentivized

April 19, 2023

Use Cases and Deployment Scope

Manage Engine Application Monitoring Tool Indeed an Excellent Monitoring tool for IT Infrastructure,

Here we use it to monitor SUN SOLARIS servers, VMWARE Servers, 1300+ end users with Desktop central, more specifically we monitor servers with application manager, It gives us report on time, Critical Alert/Notification as per scheduled Time which make us to troubleshoot problems ASAP.

Moreover it is easy to use with custom options "Attribute" like Disk/CPU/Memory etc Utilization.

So far my Journey with APPLICATION MANAGER is quite good with minor hiccups.

Pros

On Time Alerts.
Scheduled Reports.
Multiple Attributes as per Client Requirement.
Excellent Support Assist from APM Team.
Always in my case All Requirement gets fulfilled .
Easy To Use, Customizable APM Plugin
We can Update New Changes as per Requirement.

Cons

To Implement a change in Query, reboot requires.
User Administration For Sun Solaris Servers
Database is not updated on fly.

Likelihood to Recommend

As per our INFRA it highly Suited Because It not only monitor servers, but we do have 1300+ end users which are entirely managed by Desktop Central It is an another Excellent Tool from manage engine. with Patch management we apply patches without downtime to end users, we manage and monitor all user activity with desktop central. APM is highly used on our site because we monitor storage, san switches, servers and network switches. with this tool we encompasses around 250+ logical and physical servers and manage them with one screen which is quite helpful for day to day activities.

with scheduled reports we have all information of resources Utilization from server end, actually it is like a health check up for servers i would say.

Himanshu Rajput

Senior System Administrator in Information Technology at WIPRO INDIA LIMITED (Information Technology & Services, 10,001+ employees)

Vetted Review

2 years of experience

Performance Monitoring Made Easy!

Rating: 10 out of 10

Incentivized

February 13, 2023

Use Cases and Deployment Scope

ManageEngine Application Manager is the best-in-class product in the whole Applications Performance monitoring market this product is very user friendly and effective when it comes to server monitoring real user monitor APM insight RUM Website and database monitoring. Also, the support for this Application Manager product is very friendly overall.

Pros

APM Insight
Database monitoring
Real User monitoring

Likelihood to Recommend

While using the Application Manager for the server monitoring and database monitoring, it supports very well with all the transactions and alerts configured will be triggered as expected. Also, when it comes to APM insight they will show many transactions with the insights to performance and data's, Overall, the Application Manager UI is very friendly and easily accessible.

Jesus Venegas

Server Admin in Information Technology at Samsung SDS (Computer Software, 1001-5000 employees)

Vetted Review

2 years of experience

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Do you need to maintain your business stably without loss of service? I recommend ManageEngine Application Manager to you so that you can sleep peacefully without waiting for that pleasant call about problems or disruptions in your service platform.

Rating: 10 out of 10

Incentivized

October 4, 2023

Use Cases and Deployment Scope

Pros

Intuitive ease of the administration interface
Improvements and security fixes that are quickly integrated with frequent updates
Visibility into the status of our services and the end user experience (End to End)
Reports associated with attributes of services, applications or containers that help us detect certain flaws in our services.

Cons

Microservices associated with processes
Ability to integrate with other APIs to centralize information in the intuitive ManageEngine Application Manager Dashboard
Any security feature that can be integrated or monitor the compliance or benchmark of our platform (Hypervisor, servers, virtual and physical)

Likelihood to Recommend

Ruben Soto

System Administrator in Information Technology at Entel (Telecommunications, 5001-10,000 employees)

Vetted Review

12 years of experience